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September 2023 by Michelle Murphy
I had set my expectations low, but was pleasantly surprised. Check in and out are a breeze, staff is super polite and welcoming. It was super clean ( more than I expected as my standards on cleanliness are pretty high) and the beds and pillows were very comfortable. Continental breakfast was a plus. I thought the price was a bit high, but it's a central location in the mountains in August, so I get it. Would surely stay here again.
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September 2023 by Emily M
NOT SMOKE FREE / false advertisement!My room smells so bad of cigarettes it's embedded in the air conditioner and couch while people chain smoke right outside your window for hours on end so you can't get fresh air.Poor customer service, I got hung up on when I told them about the smell and when I call back they were annoyed when I told them I also had a broken window screen. "Turn your fan on, open the window. You should have called earlier ... There's nothing in our Policies about rooms smelling like cigarette... it was cleaned" was all they said. Cleaning can't eliminate hours if not days of smoking and someone definitely tried to pop that screen out so there a safety concern. Didn't feel secure so had to lock window (while Suffocating from the smell) and use chair under handle.Skip this place on your next trip you'll sleep better anywhere else.
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September 2023 by Michaela Butler
Last minute decision to stay one more night in northern NH found ourselves here. Professional staff, good size room with lots of natural light and a warm atmosphere.
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March 2023 by Chris Jensen
Better than days inn. Bigger rooms, clean, with a comfortable bed, they will be knocking on your door at exactly 11 reminding you too leave. Other than that, I didn't mind it. You get what you pay for.
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February 2023 by Jayme Rox
The front desk staff was so rude. I accidentally locked myself out of my room And when I went in to ask for a new key she acted so put out and was rude telling me not to let it happen again because she wouldn’t make me a new key. The next morning she it was 11:04 I had almost everything out and she was calling the room and came storming down like a bat out of hell when I didn’t answer because I was taking things to the car. Sh didn’t care that we were almost done she wanted us out. It was literally 4 minutes past checkout. Rooms were filthy and everything was old and outdated. The floors are so bad you feel like you’re going to fall through them. They didn’t even have toilet paper in my room. Definitely wouldn’t recommend staying at this location!
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January 2023 by Raymond Bourne
My workers and I went there three weeks in a row. I had not a single problem with our stay. Sure it's not a Hilton hotel but it's right for the money and the owners are very pleasant as well all the other comments about it being terrible I'm not sure how we had no problems at all there and we will certainly go backRooms: Three rooms that we rented were fine
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April 2022 by John H.
Absolutely incredible experience. I always thought all hotels were basically the same until i came here. Mitch and Marla treated my friends and I like we have known them for 20 years as soon as we walked through the door. They went out of their way to take care of everything we needed and even after we missed breakfast he packed us some amazing sandwiches to go. The property was gorgeous, rooms were very clean, and the service itself was enough to go back there. This was my first trip to New Hampshire, and now i cant wait to make it a yearly trip to come visit the great people i met there this past weekend.
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February 2022 by Michael M.
Rooms are in disrepair. Could smell smoking coming into our room and called the front desk. Front desk didn't seem to care and said it was residents smoking outside. Overall the hotel is old, out dated and in disrepair. Not recommended.
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January 2022 by Michelle Montemorra
They were pleasant.Good location.Price was good.They could have had shampoo in the room, but didn't have anything. I was thrown off my having a towel rack inside of the shower though. That seemed so wrong, and counter-intuitive.No one was at the desk in the morning. The front desk looked to be shut down, and no way to alert them of my needing to check out.Nice bed. It was comfortable. I needed that after an extremely stressful day.
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January 2021 by Nicolas Talbott
My company has been using this place for years and it’s always been an average hotel, except for the front desk experience. For years our employees have dreaded this part, as the former management was...let’s say “less than friendly.”I stayed here last month, and let me just say that Mitch & Marla have made this one of our new favorite places to go. The hotel itself is nothing spectacular, but it is clean and taken care of, and is in a good location.The staff is AWESOME. They’re so friendly, and it’s obvious they really care about their customers. Upon arrival Mitch was helping other guests unload their car and assured me he’d be with me right away. Check-in was quick and easy, and the super friendly staff invited us to a bonfire that night (the fire/food/mingling was great). They expressed to us that their goal was to attract families to stay here, and I would definitely recommend them to anyone.We’ve used this place for years for business purposes, and I 100% plan to stay here for personal vacation in the future.
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January 2021 by Chris Block
The room is was fantastic, the AC worked great, and the modernity was the refreshing. But what really sold this hotel was the staff. Not only did they invite my colleagues and myself to a bonfire, but they were chit chatting with us all night, hanging out, and offering up stories from their extremely interesting lives. While the rooms were great, the REAL enjoyment came from the time spent with the owners and their staff. I thoroughly enjoyed staying here and meeting these poster children of New Hampshire living
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January 2021 by John H
Absolutely incredible experience. I always thought all hotels were basically the same until i came here. Mitch and Marla treated my friends and I like we have known them for 20 years as soon as we walked through the door. They went out of their way to take care of everything we needed and even after we missed breakfast he packed us some amazing sandwiches to go. The property was gorgeous, rooms were very clean, and the service itself was enough to go back there. This was my first trip to New Hampshire, and now i cant wait to make it a yearly trip to come visit the great people i met there this past weekend.
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January 2021 by Lisa Pavelka-Jalette
The staff welcomed us like we were family ? Amazing service. The staff was easily accessible and went out of their way to make sure we were comfortable and happy. The rooms were very clean. Mitch and Marla are amazing hosts. We will absolutely be back!!
