-
June 2023 by Bryan Rivillas
Ive used Alsfeld Tax service for many years. This year there was an error on my filing that required additional documentation. Despite every effort to call, leave Voicemail, email every person in the company it’s been over a month and I have not received any response. Wont be using them ever again.
-
February 2022 by Kristen H.
Will not return my tax documents or file my taxes even though I had paid cash to have them done. I don't have a receipt (my bad) however I can't even get a phone call returned. This has been going on since may of 2020. I'm so screwed with the IRS because of this fraudster.No response to emails and they are never in the office. If by rare chance you get your phone call answered it's by the receptionist and she just makes up an excuse that Ben is not in and quickly sends you to voicemail before you can get a word in. Good luck getting a return call or email response. I'm looking into legal action. He has cost me $1,000's of dollars for not filing, penalties and interest.
-
March 2021 by wayne Gauthier
Went smooth as glass. They know what they're doing. Very happy.
-
February 2021 by Jacob bradley
Been with them for 2 years now and no complaints
-
February 2021 by Kurt Jensen
I have been leaving phone messages, emails and written letters for over 5 months with no response. They were OK the first year back in 2017 but downhill ever since. Not going back
-
February 2018 by Jason Gray
Great accountants that keep current on the changing tax laws. They do their very best to educate and look out for their clients. Highly recommended.
-
March 2017 by Dana L
Great smart people who treat you like family. Would recommend to anyone.
-
February 2017 by Elisabeth Newbold
We have been using Alsfeld for years. The best service ever! Even though we are an hour away I wouldn't dream of going anywhere else. They do offer mail service but we think it is worth the drive! Always friendly and know what they are doing.
-
January 2017 by Bill Artemik
I've been with them for years. I'm changing that this year. When you call you get voicemail and no returned calls. Emails go unanswered. Faxes go unattended to. I thought these were isolated incidences but after reading reviews on Yelp! I realize I'm not alone. Promises to correct things with the IRS have gone unaddressed, resulting in fines and penalties. I am very disappointed in this company's treatment of its clients. As a result of their broken promises and lack of contact I have had to pay thousands in additional fees to the IRS.