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February 2024 by Steve OLeary
After two calls advising them that my dog wasn’t very friendly and was told not a problem. It ended up being a problem.They popped their head in, he barked and pulled. They met with my daughter outside the room and said ‘there’s nothing we can do, we can’t sedate him…’ and sent us on our way with a dog that has an open cyst on his back.
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February 2024 by Wayne Coco
THIS IS A WARNING to anybody that brings their pet here I bring my cat in for an antibiotic shot and I carried him out dead another woman bring her cat in at the same time and also bring her cat out dead all my cat needed was an antibiotic shot he was completely healthy he could've came in on his own to not bring your pet here if you care for them and if anybody that was there would reach out to me and let me know what they did I would appreciate it if you're an animal lover and you care then you'll understandagain warning don't bring your pet here if you care for them. If your veterinarian suggest you to use this company, it’s time to find a new veterinarian. There was nothing wrong with my cat. He just needed an antibiotic shot. They held them for 2 1/2 hours and when they finally bring him into the examining room, the girl said “”he’ll be dead by the morning. I will be writing in a complaint on this company and if they think I’m gonna disappear they’re dreaming..
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January 2024 by angela chernicki
I had an amazing experience with Rockingham! My bunny, Maple Pancakes, had GI Stasis and we discovered it in the morning. Our normal vet recommended Rockingham to us, and we are so glad we brought our bunny here. Our doctor was very informative and compassionate. The other staff members (techs, the reception staff etc) were also very kind during this emergency. We received regular updates (like the very cute picture I attached) regarding our bunny and how she was doing which definitely alleviated our anxiety.Thankfully, she recovered overnight and we were able to take Maple Pancakes home the next day thanks to the wonderful staff and their care! I am so thankful for all members of the staff for their compassion and care.
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January 2024 by Beverly Romano
With seeing some of these one star reviews, and good for the staff for updates on those reviews I see terrible owners.Now, I want to thank the staff that took interest in helping my pittie with him vomiting and doing a bunch of tests I REQUESTED FOR and get him taken care of. They are extremely busy and it's New Years Eve. They are kind with our pets. Thank you guys for taking care of Ivory and I'll wait to hear back with recs.
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January 2024 by Kimberly Vicente
Two days before Christmas, my silly dog decided to have a strange allergic reaction and to blow up like a balloon at 4am. In a panic I called Rockingham. Not only did they try to triage me over the phone and save me a trip in, but they were transparent about the up front fee since my dog was at a point she needed to be seen. When I arrived they acted like my dog was the most important and wonderful specimen of a canine they had ever encountered. They brought her back to assess her and checked in with me along the way. They explained that they would tell me the fees before they treated, which is greatly appreciated. I felt that their fees for an emergency were very fair, especially given the level of care she received. They gave me all kinds of different options for payment. They promptly administered treatment and the vet on duty came out to chat with me about follow up care. I wish that they took patients for regular vet care because I would be running, not walking, to get my animals in there as patients. After having few bad experiences at our current vets recently involving hidden fees and not being clear about charges before care was administered, I appreciated their transparency, especially two days before Christmas. Customer service to me is how you’re made to feel and from start to finish, I felt like my dog and I were in great and caring hands.
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January 2024 by Jake W
I brought my dog Ellie in with serious gastrointestinal issues; the staff at REVH were wonderful, and helped my pup through her issue with massive support. I appreciate all they’ve done and can’t recommend them enough.
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January 2024 by lori mathews
Visited while traveling. So thankful for great emergency care in our pets time of need!
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January 2024 by joesph lapiana
they have to "protect themselves" and explain themselves on every bad review, like a child trying to get out of a bad situation. instead of understanding grief or making the customer happy they TELL YOU WHAT THEY THINK HAPPEND. insane business tactic. that sums up this business.
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January 2024 by Katelyn Noyes
Cannot rave enough about Rockingham Emergency Vet! Noticed my beloved cat was acting strange for about a day and knew he had to be seen. The vet was extremely compassionate and caring and took the best care of my buddy who they discovered had an abscess which they drained quickly. By the time he was home he had already started acting more like himself again. Very grateful for their quick action and great care. My pets mean the world to me, and I could tell my pet mattered to them too! Price was extremely reasonable, which also made me feel like I was valued and not just a number.
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January 2024 by Darolyn Crow
Excellent emergency hospital. Competent, compassionate and reasonably priced care.
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January 2024 by Aaron Zimmerman
Keep up the good work
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January 2024 by Dan Teich
Comprehensive and compassionate care with a real focus on the pet. Will discuss everything with you prior to doing anything. Highly recommended.
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January 2024 by Leendert VanDorp
Took my dog in for repeated vomiting, after blood and ultrasound it was determined that my dog has IBD. The doctor recommended a change in diet and my dog has been fine since. Staff were friendly and accommodating as well as professional
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January 2024 by Jenna Mosier Weaver
Such wonderful, compassionate people. No one ever wants to need emergency veterinary care, but these folks are amazing if you do.
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January 2024 by LastChanceAnimalResc
I love this hospital, they are kind and efficient and always help us to the best of their ability with our rescue animals!God bless them!