“The owner is extremely conscientious with keeping the storage renter satisfied regarding requests. Every effort is made to satisfy the customer. I liked the security cameras with 24/7 surveillance and lighting.It was a great experience renting a Lost River Storage Unit. I give the rating 5 stars.”
“When it comes to storage, the last thing you want is to have to constantly worry about your belongings. You want to know they’re secure and well taken care of. Meeting Doug, the manager at Linwood, made all the difference. From the start, he was thorough and genuinely cared about my stuff. His guidance on whether to choose climate control, what size unit to get, and even the advice on putting items on pallets was incredibly helpful.
We stored our things for two years and recently moved everything out. I’m happy to report that everything was in excellent condition. Doug’s customer service is outstanding—he’s always there when you need him.
I’ve had bad experiences with other storage places, including one in Massachusetts that claimed to be secure but ended up having our stuff stolen (even though they had cameras—except they weren’t on!). Linwood, on the other hand, is a beautifully maintained facility, managed by someone who truly takes pride in providing a secure, clean, and well-run space.
On one occasion, we thought we had locked our storage unit but hadn’t. Doug called us to let us know and made sure everything was secure. You can tell that he goes above and beyond to protect your belongings. If you’re looking for a reliable and well-managed storage facility, Linwood is the place to go”