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January 2024 by T Z
Clearly not America's most convenient bank, ATMs never functioning for cash deposits, drive through is slow, female staff are rude
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September 2023 by Glenn
customer service has been lacking on several occasions. don't open an account here. many better options all within a mile away. save yourself the headache
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August 2023 by GT M.
customer service here has been lacking on several recent occasions. many better options all within a mile away. save yourself the headache. this is a service business right? how hard can that be?
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July 2023 by Dr.Sukhminder Kaur
Never going to this branch again . It happened 4 times with me. First when I lost my debit card, second I needed to an affidavit, third when I had to open my locker. I had to wait for more than 1 hour and then go to old bridge branch for help. Despite of waiting for 1 hour they won't attend you. Even when there is no one else except you they will not even ask you why you are waiting? or how they can help you. They should get a special training how to welcome people who have their accounts in this branch. I just needed to change my son's address on his account.Sabrina left her place when it was my turn to attend someone who just walked through the door disappeared. Not professional.
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May 2023 by Gina Marie
They gave me inaccurate information. Told I would be charged as non-customer for foreign currency because I only have a TD credit card. I called another branch and was told I would not be charged as a non customer because TD credit card is considered an account. This branch also told me I would be charged $7.50 PLUS $10 non customer fee. Other branch said the fees are NOT combined. If you are non TD customer you only get charged $10 (not both) … so either way this branch was going to rip me off.This branch needs to be informed that they are advising the incorrect information!! I am glad I called another branch to double check so I do not get overcharged!
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May 2023 by Kate Ballas
The staff is great, but honestly why is the ATM ALWAYS broken like literally every week… I really don’t understand. It’s like McDonald’s and their ice cream machine
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August 2022 by Ernie Marchesini
Temporarily moved to Aberdeen until my house was done in Florida. Frank the manager handled all of of Checking...Savings and 401k Banking. When it came time to transfer and wire money for closing in Florida ..Frank handled the wire transfer with ease. Frank is both very personable..professional friendly and knowledgeable..we feel like we have known him all our life. Highly recommend TD Bank in Aberdeen Township. And Frank you are the best !
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July 2022 by Ashok Sivathapandian
I called in the morning and was advised that they had 2 safety lockers available and I had come in person to rent it. I went there the same evening and somehow both lockers are already gone! They don’t even have a waitlist. I don’t believe their story.
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June 2022 by Dez S.
horrible customer service. manager frank is absolutely disrespectful to me as a regular who has to go there everyday for my store deposits and to pick up change, but the change is never ready. i went to bring my deposit and frank gave me such a nasty attitude and say "WHAT WERE CLOSED". it was 5:00 exactly. it's my store protocol to bring the deposits. what a disrespectful a******* and not to mention he always hides in the office , door closed when there is a line and he's always on his phone.
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July 2021 by Jeff Mount
slowest service of any banks around, and it's EVERY rime i come. 15 mins in a single file line to get a simple withdrawal done, 2 people sitting in desks not helping, 2 people behind the counter yet 1 person is helping customers, one runs back and forth doing drive thru transactions up front?. get it together already it makes me sick going inside this branch. the older heavier lady is super nasty and says at least I'm leaving when she hears me ask is anyone else going to help with transactions. 2 people to the right said it's not their job?! wow. you suck
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July 2021 by Jeff Mount
horrific experience every single time. slow as hell, rude, get it together already! nobody helps yet 4 people here doing nothing.
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April 2021 by Anthony G.
My favorite is watching the stripper count all the singles at the teller. They don't give me any bs tho like other stores who be like "what's a bank certified check??" Like seriously these guys never messed with me like other branches must be high or something.
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January 2021 by Rachel C
When a manager such as Frank goes out of their way to provide excellent customer service and care it makes a difference. I will be sure to use this location more often. During the holidays and in these uncertain times for businesses, it is comforting to go somewhere and have a pleasant experience. Thank you Frank and TD staff, stay safe and well!
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July 2020 by Jen Jordan
If they moved any slower they would come to a complete stop
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July 2020 by katie
Maybe 20 years ago I worked with a very nice man Jim Nelson.Aberdeen Electric.Once Jim and his wife "Marge" recommended T D Bank we joined and have been happy every day.That's very good loyalty Because of they way my family has been Treated-No FAKE FEES---OR feeling that they don't care for the people.7/8/20 I called about cashing in 2 bonds-Very nicely she explainded on what to do with no problems at all.She had a good sence of humor"WHICH IS VERY IMPORTANT " in todays world.I wanted to call the main number,but I was able to talk to her boss and got the point across.Let Nice people know when they do good..........BE SAFE & GOD BLESS NICE PEOPLE
