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December 2023 by Kim Armstrong
Everyone was professional, friendly and very helpful! I even had a question after I left that they were very accommodating with, will recommend Firestone to my friends.
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December 2023 by Thomas Grites
Jack inspected the tires on my vehicle and worked me into the crowded schedule to insure safety when driving the vehicle. He also offered a variety of discounts that I accepted.
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December 2023 by Van
Went in for an oil change came out with an oil filter housing leak, they claim I had it before possibly but wasn’t told that when they were finished as recommended services. Was told about all kind of other services that I supposedly needed though. Never before have it leaked oil before that day and I have an cemented driveway would of notice it, I sincerely believe that the mechanic cracked it for sure. This place sucks
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December 2023 by Doug Conley
This store is always friendly and prepared. Customer service is their priority. They are respectful and extremely knowledgeable.
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November 2023 by Amid Sakif Khan
They were fast and gave the solutions accurate. No hustle. One of my RR velar had a turbo problem. They just gave their honest opinion about it. I could understand the authentivity because it was checked through another mechanic.
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November 2023 by Paul Buffalino
Was quoted $140 for synthetic oil change and tire rotation. I walked out. Sorry but $90 for an oil change for 4 qts (Honda Civic) is honestly a joke. Anyone willing to pay these prices make sure you bring lube.
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October 2023 by Parth Amin
Friendly staff. Haven't gotten the chance to get a service done yet, but pricing and the store front look professional and welcoming.
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September 2023 by Karen Riis
I made an appointment the day before. I arrived five minutes before my appointment. I needed an oil change an air filter and my tires aired. I was in and out in less than an hour. They didn't tell me that I needed a cabin filter windshield wipers fluids or anyting else that I was not interested in. Like the guy down the road. They did tell me to keep an eye on my battery. They didn't tell me that I need a new battery like the guy down the road would have. I will definitely recommend this place.Firestone, Absecon.
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September 2023 by Samuel Litwin
Scheduled a 1pm oil change. Arrived 10 minutes early. Sat waiting for a half hour and my car was not serviced. When I questioned the desk clerk to why my car was not being worked on nothing but a stare and a "weak" apology for wasting my time. Not going back!!!
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August 2023 by Sean Kubanovich
I went in for a complete set of tires and I received fast professional service, and a smooth ride home. Their rep, Jack, was courteous, kind, and knowledgeable.
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July 2023 by Colleen Truitt
Great customer service, and also gave me complimentary service with a smile thank you!
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June 2023 by mc
Went in for new tires on my suv. Tires looked great. I paid and was backing out of the Firestone parking space and felt my brake pedal going all the way to the floor. Drove around the block and realized I had no brakes at all! I went back and told the service manager what had happened. I also looked where my suv had been parked and did not see any brake fluid on the pavement. After checking my brake fluid reservoir, I found it to be completely empty. The guy comes out and looks for a minute and tells me my seal on right rear wheel was leaking and proceed to give me an estimate of $376 to fix it. So first of all when the tech parked my car he should've realized the brakes were not working at all but nobody said a word. Seriously a safety issue. Than after asking what happened everyone just stands around with their hands in their pockets. I'm absolutely sure this happened when the new tires were installed. You don't loose all that brake fluid without knowing it!! Taking my car to my "real mechanic" on Monday to see what happened. He told me you can't tell if it's a seal without putting the car on a lift and pulling the wheel off. At this point I have no trust in Firestone. We will never use them again and will recommend to our local neighbors here in Absecon that they should avoid this company. Will also be contacting BBB. Found out Firestone has an "F" rating with the BBB and is not BBB accredited.
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June 2023 by Paula Tyrine Cates
Terrible they put the wrong tires on my truck.
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June 2023 by Jay
2nd time here. Forgot who i spoke with 1st time but today spoke with Matt. Had an appointment for a diagnosic. This and the 1st visit told me exactly what was wrong and what I needed, and nothing more. Carlos did the diagnostic, cool guy. These are great people, honest and straightforward. Thank you guys.
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June 2023 by Jean Riling
I needed a last-minute oil change and this team was able to get me taken care of quickly and with warm, courteous service. This is my new go-to place!Service: Oil change
