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“We ordered our chair from Kensington Furniture (Steve M) our salesman was an absolute pleasure and he made sure we felt welcome. The lady that rang our paperwork up (Ashley) was pleasant and professional. Everyone involved stayed in contact with us every step of the way. We received our chair this afternoon and the delivery guys were great as well! Professional and courteous. Would recommend Kensington to anyone in need of furniture!! Thanks again!!”
“Rick did a fantastic job of helping us figure out our needs and select a love seat, chairs, and area rug for our new house. No annoying sales pressure to choose more expensive options or protection plans…just gave us all the info we needed to make informed decisions. Definitely recommend!”
“Ralph was great with the whole process. Was able to get a nice primary mattress and then a few guest rooms as well. Smooth process and very knowledge with a nice selection/variety to try.”
“Recently purchased a mattress from a sales associate named Kevin, who tells me he is new - but the man is oddly passionate about good mattresses and has given me the best night sleep I’ve had in years.”
“All staff were super nice and helpful made time and answered all my questions also showed me options which ended up with me upgrading the live seat sofa I thought I wanted it was a little more but so much better”
“Teon Cash was great. He was very knowledgeable, personable and patient with us. Highly recommend him as your salesperson if you need furniture. 🇺🇸”
“This is a terrific review. I’ve polished it a bit for grammar and flow while keeping your voice and the personal story:
Back on June 12, my mother and I spontaneously stopped into Mattress Firm on Black Horse Pike in Egg Harbor Township so I could explore the possibility of purchasing a new mattress.
Natalie greeted us almost immediately and did so in a warm, professional manner. Very quickly, she established a great rapport with both my mother and me. During our conversation, I mentioned that I work in real estate. People often think of real estate professionals as salespeople, but I view myself as a service provider. I believe my job is to help people find the right place to live, whether they’re renting, buying, or selling.
What impressed me most about Natalie was that she approached her job the same way. She never put on a “salesperson hat.” Instead, she focused entirely on providing a great service experience and helping me find the mattress that best fit my needs. I never felt pressured at any point during the process.
Natalie demonstrated exceptional knowledge of the products she represents. Whenever I described a mattress as too soft, too firm, too bumpy, or simply not the right fit, she quickly adjusted and guided me to another option that better matched what I was looking for. Her ability to listen and respond was impressive.
As a result, I purchased a mattress that I am very happy with, and the entire experience exceeded my expectations.
If you’re in the market for a new mattress, I highly recommend stopping by Mattress Firm in Egg Harbor Township. If Natalie is there, you’ll be in excellent hands.
This version reads very naturally, highlights your real estate perspective, and makes Natalie’s service stand out rather than sounding like a typical sales review.”
“Awesome service,great clean delivery of my 3 bedding sets box springs,and mattress sets.So happy, on time always a pleasure to deal with,family buissness ,Thanks again.”
“The sales and customer service team (Alyssa) was excellent. They were friendly, helpful, knowledgeable, and made the shopping experience easy.
Unfortunately, the experience changed when it came time to load the furniture into our car. The employee assisting us seemed annoyed and barely spoke to us. There was no greeting, no friendly interaction, and not even a simple “Have a nice day”.
The final interaction is often what customers remember most, so I hope more attention is given to making the loading experience as welcoming as the rest of the store.””
“We had a great experience shopping for our new living room sectional at 7 Mile Design. Mia and Bobby were excellent to work with. We recommend them to everyone! Very knowledgeable and professional team!”
“Great experience! Greeted at the door by Barbara who listened to my needs and quickly found EXACTLY what I needed and for a terrific price! I have already told EVERYONE that I know to go see Barbara!! Thank You!”
“I purchased living room furniture and a kitchen set here and they were so helpful with selecting styles and fabrics. Four years later and I had an issue with an ottoman leg - they repaired it on the spot for me. Excellent customer service.”
“I stopped by this furniture shop while updating my living room and found exactly what I needed. The store has a nice range of designs, from simple to more elegant pieces. The staff was welcoming and helped me choose a sturdy bookshelf within my budget. Prices were reasonable and the checkout process was smooth. Delivery was prompt and everything arrived in perfect shape.”
“I have been to surroundings three times now . Every time it is the same experience . Bad!!! Having been in retail my entire life I am an expert on good customer service and bad service . So this is a high end furniture store that caters to people from all over the area including people who may live on the beach in Ocean City , and when you live at the beach you tend to wear tshirts shorts and flip flops even when you go to a fancy furniture store . Well three times now I visited the store over a two year period and every time same thing the sales reps sat at their desk and ignored me . Today I walked in , rep number one no hello , drop dead or anything , rep # 2 a little better excused herself when she accidentally bumped into me , but still did not ask if I needed help . Finally rep # 3 sitting at a desk again by herself like the other two associates ignored me and my wife even though we were right in front of her showing a great deal of interest in an expensive entertainment center . So giving her the benefit of the doubt I approached her and asked if they deliver to our home town . She looked up and said they do have delivery people and then put her head back down and looked backed at her computer . Now I am sure 100% sure they believed we were in the wrong store based on the way we dressed . After three different times in the store with the same treatment every time I would have to assume they employ the worst salespeople on the planet or they need to realize that every customer should be treated with respect and made to feel comfortable . Your in egg harbor township for god sales not Rodeo Drive Beverly Hills where snobbery is more expected . For those of you that are looking for high end furniture do yourself a favor buy it from nice people not Surroundings . We saw three pieces we would have purchased totally about 22k according to the price tag , if only someone said hello .”
“The gentleman that works at the location was amazing his customer service is superior. This is my second time renting with rent a center and it’s always smoothing going.”
“Khai was very professional and knowledgeable about the beds. He was wonderful to deal with. Thank you for your service Kahi! Marianne McGlone and Frank Martinez”
“Victor, thank you for making this Christmas a dream come true for my family this year. He has the absolute best customer service hands down. Store kept very well managed and clean. The support Victor gave with making my purchase took all the stress I had away. 100% recommend going in and asking for Victor. Also, Trey he first assisted me with the entire process and let me tell you customer service and patience hands down was the best with this team at Aaron’s. THANK YOU DEARLY !”
8AM - 9PM
250 New Rd, Somers Point
Furniture Stores
“Great store, is always clean and staff is always very nice and friendly! Not sure why the negative reviews, they seem rather petty and resolvable if adults acted like adults!”
“I stopped to buy Ryze coffee, the staff was great they went above and beyond to help me find the product more than 1 employee assisted me with the same excellent service ?. I was really happy ?. Thank you for having the product on stock as you advertise and for providing excellent customer service. Ill be back ???”
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“Great place and awesome owners who always have time to share with me their passion in how they got started, because I’m an young collector/antique entrepreneur with a passion to one day start and run a business like their own!
I highly recommend checking them out! You never know what awesome treasures you will find.”