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January 2024 by Janet F.
At our recent visit we had Great Service and Quick repair !! Friendly and professional staff.
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November 2023 by Marissa Leair
I highly recommend Allentown Auto Body. Great customer service and communication! My car looks great and brand new! They really take pride in their work! Thanks for such an easy and great experience!
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November 2023 by Br R
You could not meet nicer people nor more professional employees than at Allentown Auto Body. Everything is open and transparent. Their work is impeccable and they are some of the most courteous people on God's green Earth. When I say "Good people", it cannot be overstated...Service: Body & Trim
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September 2023 by Kitsana Dounglomchan
Truly wonderful family owned business since 1981. Craig and Teresa made my wife and I feel like family. We would 100% recommend this business just because of the wonderful warm hospitality of those Craig and Teresa.
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September 2023 by Tara Finnegan
Great family business. Craig and Teresa just made a stressful situation so mch easiee to deal with. They explained eveything in detail and my car looks amazing. I definitely recommend Allentown Auto Body to anyone in need of their services.
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September 2023 by Dave Eames
Teresa, and Craig are always a delight to work with, and extremely fair. The work the whole shop does is outstanding, and Craig will not allow anything to go that isn't right. Pleasure doing business with them.Service: Body & Trim
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September 2023 by Julia Peterson
Allentown Auto Body is wonderful! I brought my car in after getting in an accident that messed the driver’s side doors and frame up pretty bad. After my car was ready, it looked brand new! The quality of not only the car work being done but also the customer service is unparalleled. I would highly recommend Allentown Auto Body to anyone looking for a repair shop!Service: Body & Trim
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June 2023 by David A.
Went in for a photo inspection for my car. They were fast efficient and kind great experience working with them. Would definitely go back for more work on my car
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June 2023 by Emily Babinsky
Great people, great work. Overall such a great experience, will use them againService: Body & Trim
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April 2023 by Lisa B.
Responding to business owner Teresa who wrote in all CAPITAL LETTERS starting we never brought our 2019 Jeep Compass there for repairs. Apparently your record keeping is as abysmal as Allentown Autos workmanship. Or you're just lying because you can't defend this poorly run business.
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February 2023 by Suzie Pardo
craig took extra care and time to explain to me what i didn’t understand about the damage and repair of my vehicle although he didn’t have to. helpful, informative, and always so kind!
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February 2023 by Maria F.
I was in an accident and Allentown Auto stated they could have my car finished in 8 days. They called on the 5th day to say my car was done. They communicated with me every step of the way. Craig and Teresa's customer service is above and beyond what anyone could expect. Would definitely recommend them.
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February 2023 by Briana DeSanto
Allentown Autobody’s work is worse than their attitudeReview: Part 2 of 2*full review on Yelp*I called Scott, explaining who I was and before I could finish, he said, the white Honda? I said yes. He said yea, so…what’s the problem? I told him there was a DENT in the glass as well as exposed glass and gapping; and that Craig told me I had to deal directly with him. He said are you wearing glasses I said NO! he then said, look, that windshield was the best out of the 3 that I got in. I can put the other windshield back on for you. I said, you want to put the previously confirmed defective windshield back on my car as a fix? He said yea, or I can put on the original windshield-I still have that one. I said THE ONE WITH THE SNOW FLAKES IN IT!? and he said yea-there was nothing wrong with that one. I said, NO. that is unacceptable! -suggesting to use an already agreed upon defective windshield as a correction. He then told me that windshields only have a 1-year warranty and there was nothing else he was willing to do.I did get the windshield replaced via Safelite. Safelite confirmed that the windshield Allentown Autobody put on my car was not only defective, but they didn’t even seal the windshield properly and it would have leaked! Once that windshield came out, Safelite was able to show me where the seal was not meeting the glass. They also showed me that the clips in the cowl were broken. Safelite technician said he has never seen a job so sloppy in the 20+ years he has been repairing glass as a master technician.Craig, you knew the defective windshield was making my car unsafe to drive. You let me drive with it anyway and you even had the audacity to question my judgment. You were so condescending – only to have to admit that I was correct that the windshield was defective. And then you “repaired” it by releasing my car with ANOTHER defective windshield.How dare you.Shame on you.Service: Body & Trim
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February 2023 by MaryKate Bailey
Very great experience. Craig fixed my car like it was his own, and I was treated like family. Would highly recommend to everyone.Service: Body & Trim
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February 2023 by Briana D.
Allentown Autobody's work is worse than their attitude I had evident moisture (snowflakes in the corners of the glass) getting into my windshield as a result of a past repair done at Allentown Autobody. Craig agreed to correct the issue of the moisture getting into the windshield by replacing it. He "repaired it" by installing another defective windshield. The glass was chipped AND scratched at the top Glass was distorted causing ripples/waves due to glass not sitting flush There were several gaps in between the rubber seal outlining the windshield and the glass The weather stripping was missing in the corners and at the base. There was exposed glass on both sides. And they scratched the molding of my car. Craig's response: "THE WINDSHIELD WAS SUBCONTRACTED THROUGH TRIPLE S AUTO GLASS. I WILL CALL HIM TOMORROW AND HE WILL MAKE A DECISION AS TO WHAT MAY BE NECESSARY FOR YOUR REPAIRS" A few days later I get Craig on the phone. This is how he spoke to me: He said, so what is the problem with the windshield? I said, did you get a chance to review my email? He said he glanced at it but "didn't really read it". I reiterated all of the issues. He told me I was being "radical" and said "nothing meets my expectations". I asked him if he drove the car for final inspection once the windshield was installed (he would have noticed the distortion immediately!) he said "No." He told me, "Life isn't perfect. There are more important things then windshields, like people's health". I brought the car to him so he can see the issues. I showed him before & after pictures of the repair so he can clearly see the difference and now the evident gaps in between the glass and molding. He apologized and admitted he did not supervise the work nor did he check the work prior to releasing my car to me. He took responsibility as he is the shop owner and his name is on it. He said he has been dealing with the same glass guy for 40 years and never had a problem so he didn't think he would need to check his work. I asked Craig if he stands behind his work and shop guarantee as it was very disappointing that he would release my car back to me 1) without checking the repair prior to releasing vehicle 2) accusing me of being irrational about the repair when I was correct that the repair was not done correctly and he even admitted he didn't check it! He agreed to replace the faulty windshield. 3 weeks of driving around with a defective windshield that was making me ill every time I looked through it, my car was finally scheduled to be repaired for (what would be the 3rd) windshield replacement. At time of drop off for the repair, I remind Craig that the glass is to look like a correct install-no exposed glass! He said, "it won't be perfect but we will do our best with what we have." I said, No, Craig. That is not good enough. The windshield needs to be CORRECT, SATISFACTORY, the glass to fit properly in the seal, no nicks, no distortion. I told him if the windshield is not corrected, that is negligence, and I will look into next steps if needed. This was when Craig told me he "doesn't believe in lawyers...doesn't need them." Later on, Craig confirmed the windshield was in and that he checked in on the repair while it was being done and it looked good - He assured me he looked it over in its entirety and there were no exposed glass, nicks, or gaps between the glass and the seal. I pick up my car and upon inspection notice it has exposed glass AND gaps. I point this out to Craig and he told me it was "perfect" and he was "done with me" and walked away from me waving his hand in the air at me like he was shooing me away. I was told to deal directly with Scott, Triple S, Telephone 609 903-6826. I get in my car and I see a large imperfection directly in my line of sight. They replaced my windshield with ANOTHER defective windshield! I called Scott, explaining who I was and before I could finish, he said
