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January 2024 by Jay Sellers
They have a lot of nice inventory.
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January 2024 by Qua NJ
Great service , Nice bikes
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November 2023 by Dean Huth
Had the pleasure of working with Chris on buying a new dirt bike. Very insightful, respectful and cooperative experience. Answered all the questions i had and made the process a breeze!!
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November 2023 by Phil “Philnotagril” Philly
Awesome experience at Cycle Exchange. Just bought my first motorcycle with help from Chris & the staff. Easiest, friendliest and smoothest buying experience I’ve ever had. So happy to have a Victory for my first ride.
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November 2023 by Karan Lalchandani
I had a great experience doing business with TCE Andover. I purchased a beautiful 2014 Kawasaki Vulcan Nomad 1700, that I’ve been trying to find for 3 months. Chris was very helpful and made the purchase seamless. I’ve put a few hundred miles on the bike so far and it’s been a flawless ride. I would definitely recommend The Cycle Exchange. They even tossed in a bunch of goodies for free! Jay securely strapped the bike onto my trailer for my 2 hour journey back home. I will be a returning customer for my next motorcycle.
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November 2023 by Anton David
Great Service and a Vast inventory from which to choose your favorite ride!Some bikes are one of a kind, therefore a visit in person is mandatory.Overall great experience!
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November 2023 by Walter Guillen
Called for a quote on selling a bike, asked for the process in detail and got hung up on. Terrible customer service! Definitely wouldn’t recommend selling anything here.
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September 2023 by Julian Gaglio
Chris Varady made the process super simple and fast! Any questions I had, he followed up with and sent pictures to confirm what he was saying. The entire dealership staff was pleasant and I definitely would send friends over their way!STRAIGHT SHOOTERS 10/10 THANKS AGAIN!
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July 2023 by Sung Woo Chun
I researched several bikes thru personal sellers and Cycle exchange, and I decided to visit CE dealer instead of buying from private owners.Mr. Brandy welcomed me and I looked around what I checked from website. Everything was same as website and I decided to buy H-D Iron 883(2017) as a first 2 wheels bike. It took only 30 minutes or less to finalize it. Brandy simply proceeded it and helped me so quickly and it was so convenient. There was no stressful dealing and any pushing for extra cost. He gave me free 'Hoodie' a gift! It was great experience to buy it.The bike is used and old but their service is most outstanding. They provided a free delivery and it came in 30 mins to my home.The bike had minor issues(battery and speedometer) and they came to my home and repaired it very quickly. Also Mr. Mike Benbrook(General Manager) kindly helped me when I called for issues and he called me thru Face Time to help out. He sent someone in 30 mins to pick my bike up to repair. And I got it back early next morning with great condition. I really surprised his great customer caring and want to appreciate him.They all made me happy and gave me very positive confidence what I purchased from Cycle Exchange. It was very good customer service and I felt their professional business mind.Their prices of used bikes are very reasonable and can trust. I highly recommend Cycle Exchange dealer(Andover) to whom are looking for bikes.All staffs, (even a truck driver) whom I saw were all awesome. I will introduce to my friends whoever want to buy bikes and I am so proud of their dealer in my town. I will definitely come back when I upgrade bike.Thank you all in CE. It was unforgettable experience from you.
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July 2023 by Brian C.
Very friendly and knowledgeable staff. Their prices can be a touch high but I cannot buy everything from Amazon. Its great to support local businesses and will be sure to focus my family's bike needs here.
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April 2023 by Jose Soto
Chris Varady is a curtious and an experienced sales rep. He helped me choose the right bike for me. Which was a Harley Davidson . The staff are very kind and helpful also. I am very happy with my purchase.
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March 2023 by Tom Smith
I was skeptical when I found the motorcycle I was looking for on the internet and it was in Andover, NJ. I called and worked with Brandy. Everything that he showed in the photos and discussed over the phone was accurate. The bike was in great condition and I rode it home 225 miles with no problems. When I did contact them with a minor issue, they made it right and went beyond what was required. Great experience!
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March 2023 by Jess B.
Salesmen are rude, tried to lowball us on the trade in of my wife 2021 ninja with 800 miles, wouldn't adjust the price of the used 750 we were looking at, and made no effort to work with us. The salesmen at the second desk from the door with the d bag haircut was rude and condescending to my wife. Wouldn't give them my business. There is a reason why no one else was there looking at bikes with terrible sales team they have.
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March 2023 by Kirk Lopez
Bought my 22 Fat Bob on 2-22-23I was dead set on a 23 Fat Bob, but after discussing the OTD price with the dealer and getting quoted 8k over msrp, I knew I was gonna go used on my next bike. I look through CycleTrader and see this place has a 22 Fat Bob with very little miles at a very competitive price. I shoot an email asking for OTD price that night and by 12pm the next day I have it.I call up and Chris was very informative. He answered all my questions (cosmetic look of the bike, financing, refund if I decided I didn’t want it) and told me I could put a down payment to hold the bike till I got a chance to swing by (im in NYC). One week later I show up, im immediately greeted, and Chris lets me know the bike is getting prepped for me to see it. There was no pressure to take the bike and he again answered all my questions about the previous owner, warranty, etc.20min later all the papers are signed and the bike is set to be delivered to me in the following week. They hooked me up with a detailing kit for when its time to clean the bad boy and they lent me a helmet so I could try the bike out before I headed back to NYC. I will definitely recommend this dealer to anyone looking for a used bike.
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February 2023 by matthew delmar
Great experience, Brandy made it easy through the process. Picked up my trade from my home in Pennsylvania and dropped off the new one. Highly recommended!
