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January 2024 by Laura McGreevy
They're consistent and reliable, and drivers and reps are courteous and friendly. No complaints!
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November 2023 by Danny
Totally unreliable. Many missed pickups without any resolution monetary or otherwise. Echo other reviews that they will lie and say they picked up and then just won’t. Drivers turn around in my driveway and cut the corners and have destroyed the edges. Could not recommend less. When you try to cancel you’ll have to pay a $75 cancellation fee. Go with literally any one else.
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November 2023 by Bjorn Fecher
Recycling reduced to every other week pickup, yet it was not reflected in a reduction to my rate. So I pay the same for less? How does that make sense WM?Service: Junk removal
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October 2023 by Xe Heir
Absolute worst waste management area. Understaffed and after scale house , you have to wait way too long to dump and the worker just goes on break and doesn’t come back and it backs up the line. They should have someone fill in for the worker going to lunch. Place is terrible.
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August 2023 by Mark Koenen
Edit: Prices have become out of control. A couple years ago I started service at $114 / mo. It's now up to $196 / mo.Inconsistent pickup of my 2 yd dumpster, out of dozens of missed pick ups they only offered to reschedule once. Usually they just let a dumpster sit until the next week's pick up. $9 / mo. fee if you remove autopay. Was double charged one week for an additional pick up that didn't request.
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June 2023 by Robin Radziewicz
Very easy to schedule our dumpster online. Delivered/picked up when promised, very easy to work with.Service: House & garage cleanouts
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May 2023 by Snow Bear
Worest ever, never on time. Do nott use themService: Construction debris removal
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April 2023 by Dianna Talmadge
Consistent with the time garbage is picked upServices: Waste recycling
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February 2023 by Beata Nagy
Reliable. Auto payment works great. Never missed any waste pick up.Services: Waste recycling
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February 2023 by Gloria Albertalli-Wenson
Thanks to the driver primarily and customer support I have remained with WM for several decades.Service: Electronic waste removal & disposal
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February 2023 by Art Marquardt
Professional team. Courteous road crew. Always there when promised.Services: Waste recycling
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February 2023 by Michael Eustis
This place closes when they want to and not by the signs they advertise. You could literally load your entire car up with recycling and get there an hour before they "close" and an employee will turn you away. Don't rely on any of their signage. Waste of time.Service: Waste recycling
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February 2023 by Gary Shangold
Frequently miss their self-appointed pickup days; don't communicate that until after the day is missed. Sometimes don't return until following week.Services: Waste recycling
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February 2022 by Tim - Katia Walters
We've been hung up on when inquiring about missed pick ups (multiple) and we have had drivers claim pick ups have been made when they have clearly not been. Basically, we've been called a liar over whether the trash can I just checked 5 minutes prior was actually still full.Prices keep going up, schedules are thrown all over the place so sometimes we have our cans out for almost a full week prior to pick up.Service: Junk removal
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February 2022 by Roger Bloom
Inconsistent on trash pickup usually recycling only gets picked up once a month instead of twice a month. The last time they picked up recycling they left broken glass all over the street. My neighbor as well. Horribly unprofessional.
