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December 2023 by Claire van den Broek
Bizarrely rude staff. The woman working there on Dec 30 around 3pm was extremely rude. I just politely asked her if she had any skinnier jeans and she was just weirdly dismissive, told me she didn't know, had no interest in showing me any other jeans. She clearly just didn't want to work. We left without buying anything because we were shocked at how rude the staff here was.
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July 2023 by Mel Grady
Got a great deal on a hoodie
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March 2023 by Naman Joshi
If I want to buy an 80$ clearance shirt ?So I am not preferred to with thise brand
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February 2023 by Sara Goddard
The A&F store in AC… oh my god. Talk about rude and unprofessional. There’s literal teenagers running that store. Either the workers ignored me when I said hi or when I asked them a question they answered in a condescending way with an attitude. Like miss girl.. you WORK here, I’m SHOPPING here. No need to act better than for no reason whatsoever. A&F do better .
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February 2023 by Rajesh Kumar
I like the store… always have something I like and end up buying it…. One of my favorite brand
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September 2022 by Oscar Martinez
Terrible experience yesterday at this "Trashy store" I was getting a few items and when I pay the cashier told me one of my $100.00 dollar bill was false and she can not give it back to me because the store policy.When I asked her for the second time what was the problem and why she couldn't give me back my Bill, she explained again but with a terrible attitude, very unpolite and almost screaming to me (very nasty). I started getting worried and felt very uncomfortable in front of the other customers.I said ok but I want you to destroy the Bill in front of me. She said she couldn't because she has to give it to the store manager. I said where is the manager I need to talk to him/her she said "on brake and you have to wait until, comes back"any wait she keep the bill, never destroy it and walked away from me ignoring me like if I were doing something wrong.Of course I didn't believe any of this.Store manager please be carful with you employees and make sure you hire the appropriate people for the job.That's a shame because I use to expend a lot of money on this brand and never ever had a experience like this in any of the stores, (Pennsylvania, New York, New Jersey, Atlanta, Texas)never will come back to this store (if still on business).
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August 2022 by Karen Phung
Brought my online items to return and was told that my return is past 30 days so it has to be store credit. My receipt that I brought in showed I bought it on 7/15/22, which was only 23 days. But because they couldn’t get the receipt to scan, they said they couldn’t credit it back to my original form of payment. Not sure why they can’t look up the receipt from my account given that I had to provide my rewards account.The other cashier didn’t even know how to process an online return.Staff seems to need more training to provide a better customer experience. The reason for the store credit isn’t even creditable and after informing the staff, they’re just like *shrug*
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July 2022 by Dr. Erdal OZKAYA
Good store as usual
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July 2022 by Bob Saget
Rude cashier, was the only male cashier and was arrogant. Store looked like a goodwill, nothing was folded and everything was thrown around. Just a really ghetto store with a rude cashier, oh and how about you play some music in the store like the rest of them to make it feel more welcoming? This place sucked
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June 2022 by Karen Plaza
It's an Abercrombie store. Good sales. Clean store.
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April 2022 by Meme Gad
Thought I'd try them out for the first time now I think I'm in love they need a store in Jamaica tho for when I return home.
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April 2022 by Noah Shoaf
Staff was super friendly and helpful!
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October 2021 by Glowing 2suns
Came here November 27 2020 and the store is very nice and clean. Everyone had on mask and social distancing was being regulated. The sale was awesome and I love the texture of their clothes. I brought quite a bit of stuff, mainly sweaters and they had nice jackets on sale under $50. The staff were polite and courteous.
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October 2021 by Frances Shea
Quality items. My daughter bought several items for her son for Christmas.
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August 2021 by Riccardo Gelido
Love the brand just incompetent manager , unwelcoming not helpful and just straight up ghetto.I got 4 different prices in 3 days for a jacket on sale rack . I won’t come back I’ll just order online . Not even with pc nor iPhone they can discount the item prices .