The Banana Republic Factory Store offers a limited selection of items compared to pre-pandemic times, making it feel almost empty at times. However, the store's sales associates go above and beyond to provide exceptional customer service. Customers have praised the patience and diligence of associates like Diamond and Jasamine, who have gone the extra mile to assist them, even matching prices and applying coupons. Despite the reduced inventory, the store remains a go-to destination for those seeking quality workwear, especially during sales on suits and blazers. Overall, the Banana Republic Factory Store provides a personalized shopping experience, making customers feel valued and appreciated.
The store here is beautiful! The layout is great, doesn't look dark inside like other ones do. Cecilia was awesome. She was helpful friendly and sweet. Enjoyed talking to her. Had an excellent experience. Would definitely want to come back again.
March 2024
The store is almost empty, could be because of all these people who robs stores. But other than that, the Banana Republic only has a few items, not like in the before pandemic, you won't even be able to move around the store.
July 2023
Over priced for my taste but neat and clean. Store setup for you to spend time looking. The staff was not very helpful. I had no one approach me all the time I spent in the store. Nice clothing and accessories.
