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August 2023 by Daphne D.
Whenever I visit Atlantic City I go to this store. However, my experience this time was the icing on the cake. The sales associate Diamond was patient and helpful. She went above and beyond to assist me in getting a blazer that this particular store did not have in my size. It was nice to walk out of the store feeling like a truly valued customer. Thanks again, Diamond.
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July 2023 by zoe McIntosh
Over priced for my taste but neat and clean. Store setup for you to spend time looking. The staff was not very helpful. I had no one approach me all the time I spent in the store. Nice clothing and accessories.
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July 2023 by AMF
Ready to back to work? Get the best outfits to impress your colleagues. Wait for the sale on suits to get your money’s worth.
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July 2023 by Jo Jo
Unfortunately I didn't see any bargain and didn't have any many selection on clothing???
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June 2023 by Boston N.
I am visiting family in Ventnor and stopped in the Banana Republic Factory store. I was helped by a very sweet sale girl named Jasamine F. She went above and beyond to help me! She ran the prices in the store against the online store and said the company matches prices. Additionally, a customer left an extra coupon behind and she applied it. She could not have been any more diligent and pleasant! She is such an asset to your company.. How nice it would be to shop if there were more Jasamines in this world!! Thank you again, Jasamine.
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December 2022 by Ada Y.
I recently visited a Banana Republic store and was disappointed with the level of customer service I received. While one employee went above and beyond to help me, the other three employees I encountered did not provide the same level of service. I would suggest that the company invest in training its staff on how to provide better customer service.In addition to the service issues, I was also disappointed to learn that there was no customer restroom available in the store. When I asked about a restroom, I was told to go to the bus station or McDonald's. This was not only inconvenient, but the bus station restroom I used was in poor condition and not suitable for use. If the store does have a restroom, I suggest allowing customers to use it.Despite these issues, I did appreciate the quick check-out process and the store's consistent attention to organization and cleanliness. I also appreciated the opportunity to take advantage of discounts and promotions, as well as the presence of a petite section. However, I did notice that the store had a higher price point for items that seemed similar to those offered at Express, and the store did not have a collection of soft men's jeans for women. There is no street parking but you can take Jitney or get dropped off. The boardwalk is an close walk to the outlet.Overall, I will be filling out the company survey on my receipt and hope that my feedback can help improve the customer experience at Banana Republic.
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June 2022 by Antonio A
Love the clothes, only 4 stars because the store didn't have much xxl sizes
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June 2022 by Von Love
Great plz
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January 2022 by Ga Mclean
Need more variety in size not enough large or extra large
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December 2021 by Jhun Rota (Jhun)
Grat staff. Did great help to us. Thank you.
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October 2021 by Walgreens
I was here last night October 4. And the only thing was the customer service. The store was nice and clean, fitting room nice and cleaned. The only thing that was off was a girl riding her bike around the store. I asked for help repeatedly but the workers here were worried more about the bike then the actual customers. So me and my husband decided to just leave. Please don’t waste your time even coming here. Out of the couple times i’ve been here I have never experienced anything such as this.
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October 2021 by Shelly Smith
I was here last night October 4. And the only thing was the customer service. The store was nice and clean, fitting room nice and cleaned. The only thing that was off was a girl riding her bike around the store. I asked for help repeatedly but the workers here were worried more about the bike then the actual customers. So me and my husband decided to just leave. Please don’t waste your time even coming here. Out of the couple times i’ve been here I have never experienced anything such as this.
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October 2021 by Amber Clarkson
Very bad experience. I came to visit from Texas, worst customer service.One young spanish girl with brown box braids, she was wearing a scarf while working, she had earbuds in her ears, every time me and my husband asked her a question she ignored us then told us to go ask somebody in the front. When we came back to the fitting room, she told us to get out but let people in. Worst experience ever. She doesn’t deserve to work there if she’s not going to actually work and help the customers. I will be telling everyone I know to not go to Banana Republic in Atlantic City. I will be contacting Corporate.
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September 2021 by Stacey Lewis
Nice selection and good prices.
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August 2021 by Carson Robinson
Fitting rooms were very dirty. Layers of dust on the floor and on the baseboards in the fitting room and the bench was also quite dirty.Store had great prices and a selection of items but the fitting room was very gross.
