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March 2024 by Christine Elizabeth
Very nice new and gently used clothes and shoes. Many premium name brands. Staff are very friendly and helpful.
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January 2024 by Stephen Sebastian
I went there with the intention of buying a new vase to keep my child’s loose teeth in as she’s young and just starting losing them and my shopping was interrupted by a rude employee. I overheard a handsome young man being scolded for trying out a sofa that he intended to buy but wanted to try first. He was run out of the store by this wretched employees terrible disposition. I will bring my vase shopping elsewhere, terrible!
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January 2024 by Sean Daniels Plays Music
Staff member was condescending and disrespectful for no reason. I was testing a single seater sofa I was interested in buying when out of nowhere a staff member walking by told me I couldn’t sit the way I was sitting cause someone might want to buy it. That someone was me. I didn’t buy it. Please understand I wasn’t damaging it, didn’t have my shoes on it. Nothing of the sort. I believe her name was Amanda. For the record had Amanda spoken with more politeness I would not have written this review. Her request was perfectly rational and I did as she asked immediately. Her tone was completely unnecessary. Strange attitude for someone trying to sell secondhand goods.
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January 2024 by Kelsey Hastings
I’m honestly just posting this because every time I go into this goodwill, the temperature of the store is HOT. I never really check anything out because I feel so sick from being overheated. It’s a shame because I found so many good things yesterday. But I had to leave because I got so nauseous and sweaty. And I was in a tshirt and it was really cold outside yesterday too….i don’t wanna sound petty, but how can anyone comfortably shop here.
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December 2023 by Sadie Beth
Don't go here!!! Awful experience! Dropped off stuff and the workers I interacted with were super rude to me for no reason. I wanted to purchase some clothes and the dressing rooms are closed. We're supposed to buy clothes that may not fit or look good with no possibility of refund? Absolutely not!
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November 2023 by Keyla T
Terrible management lmao. This woman told me it was impossible to give me a refund for something i never bought, started lecturing and insulting me when i told her i wasnt stupid, and then lied to her boss to tell her I INSISTED i needed credit back on my card. And the manager stonefaced me. Like i was crazy for being upset that two managers told me I couldnt get a refund for something I was wrongly charged for.They werent even going to bother until i started calling my credit card company.Thats terrible customer service and communication at best, and an actual SCAM at worst.
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November 2023 by Elise D
Awful customer service. Was told by a male cashier returns can be made within two days. He did not specify it was store credit. One of my price tags was on the inside of a pair of jeans (which they tagged) and they tried insinuating I did something shady. So they refused to accept it as a return. I ended up donating the clothes back due to the hassle. I will not shop or donate here again and be contacting my credit card company.
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October 2023 by Dawn Miller
I go there often and it saddens me to see how high their prices have become.It is supposed to be non profit.Switching tags often also discourages people like myself that once believed what this organization stood for from going there.
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September 2023 by Tim Sulley
Used to be Goodwill's were a thrifty place to shop, these days they are glorified resellers. No way a hardcover book should be 6 dollars plus when corporate guidelines say $1.39. Records jumped from 1 dollar to 2.49 in the last 2years, with some marked even higher. Claiming "inflation" when all your wares are donated just makes absolutely no sense.
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July 2023 by Samantha Singiser
Since when did everything become so expensive? A small bag of half used yarn $10? I just feel like the prices are way off.
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July 2023 by Kaneeza Schiavo
Love this location! I'm in on Sundays and the staff is wonderful. They work so hard to keep everything running smoothly and get through transactions as fast as possible!I had an issue where there was a mischarge on my receipt this past Sunday. I double checked everything and went back in to talk to the manager. She was fast and efficient in handling the mistake, even though the store remained busy.
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July 2023 by jus
June 18,2023 My very first experience in the Goodwill,the cashiers appear to be prejudice, they dont make you feel welcomed in that store, you practically have to go out of your way to say hello, and greet the cashiers and when you ask them a question the answers are condescending and hauty. I experienced a problem in the store I had a heavy item in my hand,the cashier with armpit length wavy brown hair was short as if I was getting on her nerves asking for help. But the people that was around her whom she seemed to be very friendly with did not look like me. By the time I got fed up one lady with the long nails and short cut tried to get my attention but by then I put the heavy item down and walked out, as I was walking out their very systemic stereotype of racism began to show as if they were expecting me to become belligerent. I put the item down because I cant hold anything over 5 pounds because of my ankle. Needless to say I will shop at another Goodwill. Because your cashiers are mentally VIOLENT.
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June 2023 by 햄스터가 귀여운데프레리도그를 키우고 싶어요
The manager here brings specific goods from the back for her reseller friend or someone she knows.I overheard the guy asking her do they have something specific and she said yes and told the guy to pull his cart to the front near the cashier so that he can take a look at the goods first.This is a bad practice for the other potential customers who want to buy goods for their needs. The upper management should be aware of this kind of practice.
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May 2023 by Pork Chop
I used to find a lot of nice stuff for decent prices. Now all they have is junk. Whenever something nice comes in either they take it for themselves or they call a family member or friend to come buy it very cheap.Prices are lot higher now. Is best to buy new
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April 2023 by Joy Williams
Love to shop here every time I go to Audubon NJ. At stuff an things that we need for holiday and clothing.
