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January 2023 by Trudy Knighton
I stayed at Desert Sands years ago and it was a positive experience. I would like to go back again, but I do not see any reviews for this year of 2022….is there a reason? Would like to know more reviews from people who have stayed in 2021 and 2022…thanks!
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January 2022 by Trustnull
Resort was amazing! Pricing was appropriate, clean, friendly, two great pools, good rooms. Staff was friendly and helpful. Close to shops, restaurants, and markets. We will definitely be staying there again.
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January 2022 by Carmen Nickas
When we entered our room it was very clean. It actually smelled like bleach. They scrubbed everything down. The staff was very helpful. We would definitely go and stay
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January 2022 by Sandra Laiacona
Today my daughter and I were to be at this resort for one week Having stayed there before with her we were always very impressed with staff close proximity to the beach and a short drive to Stone Harbor and Cape May Unfortunately I broke my shoulder and called to cancel outside of the 14 day request I spoke with Dolly a Manager and was told no refund My daughter sent in a check for $754 deposit on 2/25/2021 which they will only return $218 and a loss to be taken of $536 This was an accident that I fell at home unplanned I informed the Managers that I would send ER report Physical therapy and Orthopedic MD however no refund that’s their policy The best advertisement is word of mouth and I will be sure to inform my friends and family Oh and by the way they told me they are family owned
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January 2022 by Claire C
The room was spacious and clean. Comfortable bed and bedding. Kitchenette was nicely outfitted. Has two pools. One indoor which was nice and warm. Only complaint was there weren't always a sufficient number of pool towels available. All in all I had a pleasant time there and would recommend it.
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January 2022 by Lilly Vasquez
Bugs everywhere. Ants all in the bathroom, crawling in the cracks of the floor, and by the bed frames. Waste of money and couldn’t even get a refund due to the pure rudeness of the service. Will never stay here, recommend, or even drive near here again. Stay away! They were a waste of money. The complete ignorance and blatant disrespect I endured was insanely uncalled for and just impudent. STAY AWAY. My skin is still crawling from seeing all the ants so close to the bed I was supposed to sleep in that night. Horrid. Wish I could give ZERO STARS.
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January 2021 by Momma G
We love this hotel. We always stay in the efficiency suite. The staff is friendly and everything is always clean.
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January 2021 by Bridget Mallon
I had to have a Emergency Surgery and was denied my deposit. When I originally booked the weekend it was a Special Deal that no Cancelation fees would be held against me. I truly believe that since Hotel was not generating revenue from Covid 19 They're making up their own rules to compensate for lost Revenue.
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January 2021 by M S
First of all, the room was immaculate, the staff was incredibly kind and accommodating. The pools were pristine and perfect. Here’s the kicker, we hid money from ourselves under the utensil tray in a kitchen drawer and forgot to get it. Called and it was still there and they’re sending it to us. Incredibly impressive to experience such honesty and genuine goodness these days.
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January 2020 by John E, Ames
It was actually the Beachcomber Resort. Outstanding rooms with attention to detail in every aspect. Is very reasonably priced during off season wedding that we went to.
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January 2020 by Virginia Babcock
Great place very friendly staff easy chec in and check out. Ample parking, they had a special stay 3 nights I get 4th free, they have a heated in door pool.
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January 2020 by Sandra Ochoa
The hotel was beautiful and very clean. Our daughter was getting married at the Icona across the street and a lot of the family and friends chose to stay at Desert Sands. My complaint is the office staff, 2 of the girls were very pleasant, the other 2 were horribly insulting and mean.Many of our guests complained about the treatment. I am very sad that the staff put such a damper on our week. I will not stay here again.
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January 2020 by Laureen Dempsey
very poor customer services. we reserved suite with 4 queen beds only to arrive to room with 3 queen beds. No help from management at all. There where extra rooms available but manager was not interested in giving us what we paid for and had reserved a month in advance.We had to purchase a aur mattress for family members that expected a real bed.BAD ATTITUDES in the check in office.
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January 2020 by Pamela OBrien
Great place to stay! Clean, quiet, well maintained, GREAT cleaning staff, comfortable beds/pillows, in door pool for rain days, close to beach, close drive to shopping & boardwalks. Dishes, pots pans & coffee pot included, huge patio tables chairs umbrellas for outdoor time. Only complaint.. a 4 person room only comes with 2 beach passes. You have to purchase extras on the beach.
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January 2020 by Mick W.
Beautiful. Close to beach. Spacious. Comforts of home. Clean bathrooms. Kitchens. Pools are great! Indoor and outdoor. Beds a little hard and pillows. Wish one of them was a little better for rest. But still an A+. No need to rethink this place. Cleaning service is top notch. Grounds even clean. Plenty of parking. Staff seems great too.
