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September 2023 by dennis kostenbauder
Cannot stress enough how bad this dealership is, now after everything else my plates never arrived tried calling for two weeks and everyone I talked to said I would get a call back, no one ever calls back. I ended up calling their title clerk and ultimately the dealship messed something up and have my plates are with the title clerk My temporary tags are expired and no one at the dealership will help me figure out what is going on. Also I still have not received any copy’s of anything I signed, I was told they would email it to me, called multiple times and still don’t have anything, please do yourself a favor and stay away from this dealership
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September 2023 by Marlene Diaz
Upsell was way too high so they work a great deal on cargurus to get your interest with no intent to sell for that value. actual quoted Price was almost $10k More than shown. At least after a 3 hour car ride to get there, they tell you that they do it on purpose to get people there and try to sell the car by financing ONLY because they get a kickback from the bank, “that is how they make their money” as the sale man said! So if you are looking to buy a car cash don’t think you are getting the car for the price that is showing in the website, the NADA CASH price is DOUBLE.A car that is advertised as 10k is really 22k + 4K for dealer fee,Taxes + DMV fees….you will ent up paying almost 27k how is that a deal? that is FRAUD! I could only imagine what will they charge you if you FINANCE with a “Kickback Bank” you will end up with a mortgage payment for a 2016 car. This place is a JOKE! The sales man was really nice,he was honest and really professional. Just not my way of doing business. I would have Purchased it that day if the number was more accurate! The got literally NADA “nothing” from me.
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September 2023 by Lizzette Jimenez
Great service, good communication and good deals. Also the guy who helped us his name is Brandon Quispilaya he was so nice and patient he helped us with the process.
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August 2023 by Joseph Stone
The atmosphere in the dealership was so inviting. It didn't feel like a typical sales environment; it felt like I was among friends who genuinely cared about finding me the best car possible. And you know what? They succeeded! The whole buying process was smooth sailing. They took care of the paperwork efficiently, and before I knew it, I was driving off the lot in my dream car. Even after the purchase, their customer service didn't end. They reached out to check how everything was going, and it wasn't just a formality; they genuinely cared about my satisfaction and ensured I was happy with my purchase. I can't thank Prestige enough for making my car-buying experience so memorable. They've set the bar incredibly high for other dealerships, and I won't hesitate to recommend them to anyone looking for their next ride.
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August 2023 by Keith Dickerson
I am 59 years old, and have purchased plenty of cars, but my purchase at prestige auto group was absolutely above and beyond anything that I've ever experienced at a car dealership. The salesman talked to me as if I were his brother and he did everything he could to help me. Words can't express my gratitude. May God bless him in a mighty way.
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August 2023 by biglou86
I love this dealership! This is the fourth vehicle I have purchased from this location. I like the fact they have high end vehicles that despite the fact you’re not buying straight from the actual brand’s dealership, you’re still getting an awesome vehicle at a very reasonable price. The staff at Prestige Auto are extremely friendly and try their very best to meet your every need, my salesman “Sha” was very knowledgeable of the vehicle I purchased, which was surprising to me because I’ve been to dealerships in which the salesperson doesn’t know the slightest detail of the vehicle they’re selling you and they often make things up just to make the sale! I recommend everyone to visit Prestige Auto Group of Avenel NJ if you’re looking for a nice used high end vehicle at a great competitive price. Ohhh, and did I mention the sale was lightning quick, I was in and out and driving home with the vehicle I selected in less than two hours! Amazing by any STANDARD…
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July 2023 by Rickisa Owens
I am currently on the market for a new vehicle! When I arrived here and saw all the white cars up front and the colored vehicles in the back I knew this wasn’t the place for me. ?
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July 2023 by Solo Knave
Curt and Pablo did a great job at helping me get my first car and finding the best and most affordable payment route. Their cars also cost significantly less than other places. Overall amazing service from Pablo and Curt.
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July 2023 by Brandon Narine
Found them online and decided to give them a shot. Salespeople are wonderful I was working with salesman name of Brandon as well and he gave me a great experience looking and breaking down pricing… I recommend this place to anyone looking for great cars 5 stars from me!!!!!
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June 2023 by Rakhat Elmurat uulu
Thanks Prestige Team New management was awesome! Brandon was a very knowledgeable, transparent salesperson . Paoulo was a great manager , Kurt the GSM was awesome I would recommend this place
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June 2023 by Charlene Lucas
Paoulo Quispilaya and Kurt Patel and the new managementPaoulo sold us an Audi Q5 - he was professional & Honest! That speaks volumes & his energy was amazing. The reason why we didn’t look for another car lot. If you want a nice car with ok credit . Trust me. You won’t be disappointed. & they give you a Bow. Lol. Continued Blessings to the Prestige Staff
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June 2023 by Atul Huckoo
Raul is very good, I had some work done my side mirrors, headlight cleaned and look brand new and speakers changed. They did the work in 3 to 4 hours and a good job too. Highly recommended them.Atul
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June 2023 by cody bassignani
Had a fantastic experience with Paulo Quispilaya And Kurt patel they were extremely informative and helped guide me towards the best advice for my first car purchase. Im leaving here today well informed and happy with my new car! All within a few hours time!
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June 2023 by Beth N.
My husband and I went to look and test drive a Lexus rx 350 advertised for $15,999. The car STUNK dog pee and cigarettes. After the test drive, my husband knew it needed work. Alignment, 4 new tires, wonky rims and that god awful smell! For the heck of it, we asked how much OUT THE DOOR!? We waited outside for about 25 min. When they called us back in and sat us down, he started to go through the details. Long story short, with all the fees and ridiculous charges they said $26,000!!!!! I told them they were out of their minds! I also asked them "Do you really think if I had $26,000, I would be buying a 2013 used car? I could buy a new car for that amount of money!" They are CROOKS! I wouldn't give them a dime!! DONT GO THERE!! THEY ARE SHADY!!
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May 2023 by Kitora G.
Terrible please do you're homework before going to these scammers. My boyfriend gave them 5000 dollars as a down payment for an Infiniti, they repossessed the car within 6 weeks claiming that my boyfriend did not make his first car payment which didn't make sense because the bank would of repossessed the car and not the dealership, from the get I told my boyfriend I do not trust these guys and that he should go to a reputable dealership for a high end car. 5000 dollars later I'm sure he wished he would of listened to me.