-
May 2024 by Rene A.
not a decent job , some parts were no re attached and missing parts repair, and lost my wheel cap did not replace and I ended up buying a new one
-
April 2024 by Milo Of the Milo
Blah ..it's nice to know that when employees fly out of their post while
working , that no reprimand is taken . Do that junk ON YOUR OWN TIME
NOT SOMEONE else's!!!!
-
March 2024 by DRIVER 84
If you don't want work done go here,,,stopped 2 days in a row about putting tires on literally changing a tire.....they say they are busy but always sitting at the desk everything you go in...take your work to jazzar auto down the street...the guy literally was in the parking lot came looked at my situation and said he will do it...
-
August 2023 by John
John's always has given honest assessments and on-time reliable work. Very reasonable repair prices. Recommended!
-
April 2023 by V T
Don't trust this auto shop with yr vehicle
-
October 2022 by Steve Dolinsky
This review hurts to write as a Barrington resident who is extremely loyal to small business, but Steve in the front office really needs to work on his communication skills and I won't be taking my vehicle here again. Over a week ago he told me I could get my tags off of my vehicle once my insurance company paid them and that they would call me. Well, the insurance company paid the bill, but then Steve let...someone...I still don't know, tow the insurance company's car (since it was totaled) with my plates to a location about 20 miles away.I understand companies can be a pain and plans change, that's not the issue here. The issue is the communication was on par with the DMV, not a small business, I waited 8 days before even asking for an update. A phone call from Steve saying what happened instead of radio silence and finding out what I was told to expect did not happen at all would go a long way. It completely blew away any trust I have with this location, which is unfortunate because I'm raising my family here and up until this point was going to have them be my mechanic. It's funny because the house across from them was one my family almost moved into and I would have a giant sign out front on my lawn right now rather than posting this Google review.Dealing with the headache of a totaled vehicle is difficult enough and John's Auto made it much more difficult. Now I have to go deal with this while I have a stressed out wife and newborn at home, all because Steve couldn't pick up the phone and take ownership of what he told me and tell me changed. Get it together Steve.Somehow we live in a world where my insurance rep at a multi-billion dollar company was more helpful than a small business. That's not how to do business in Barrington and there are plenty of other small auto shops to take your business if this experience I'm sharing rubs you the wrong way.
-
September 2022 by Ken Brown
Great service! Dropped the car off in the AM picked it back up early afternoon. Reasonably priced.
-
July 2022 by Murad Ziyad
Probably one of the last throw back auto shops that are a part of the community. They are reliable and dependable. They do great work even down to changing a tire. If you live in the area and your car is broken down jonn will send a toy truck
-
June 2022 by Marion
Been going to John's for over 15 years , He has always given me top service ..with repairs & towing
-
June 2022 by Marion S.
I wrote a good review about this repair shop before, but i take it 100% back now. I had been a loyal customer at this shop over 15yrs with no problem, ever since John retired it has not been the same. I had oil change done this week a day or 2 later engine light came on & leaking from under car was seen, an oil like substance . I went back to shop & the Man at the desk said it had nothing to do what they did without even looking at my car. He was very rude , then finally had a mechanic look at it , he shut off the engine light & said the car was fine. The leaking continued , took it to another shop & they discovered oil pan was destroyed & no reading on the dip-stick . I will never go back to this worthless shop again , they could of ruin my car
-
May 2022 by Steve F
If you're looking for an "HONEST" mechanic who does superior work at the right price, you've found the perfect place. I recently had my GMC Terrain checked out and serviced here. All the guys who work there are extremely polite and very knowledgeable. I will NEVER go anywhere else again for auto repairs & service. Thanks again guys!! ?Services: Steering & suspension repair
-
January 2022 by Zarah
I’ve only ever gone to my family’s business in a different state and am THRILLED to have found Johns Auto. My Jeep’s check engine light came on during the weekend so I dropped it off on Sunday night. Steve and I spoke the following morning, he called me back with an estimate, and completed the job by 2pm Monday. I’m happy with their service, professionalism, and speediness. I’ve found my home away from home for auto services!Service: Check engine light diagnostic
-
December 2020 by Belinda Vaneman
They were awesome came right out and saved my day thanks so so much!!!!
-
December 2020 by Bernard Baah
Great knowledgeable people. Kind, honest and fair prices
-
September 2020 by Stephen Rabar
The people are friendly and helpful, they'll give you a fair price and will have your car done in a reasonable amount of time.
