“I want to the store to get a new phone after losing the one I had. I was proved the best options for replacement quickly and in an efficient manner. All my questions were answered by a knowledgeable and friendly employee.”
“I have had this service for over 5 years. Other than the frustration of going into the brick-and-mortar stores to change out phones (I think that is just a frustration when you have to upgrade your phone....the process just takes hours), I am very happy with Verizon. The trade-in values I get for my phone when I upgrade generally means I get the new phone for free! Rates are comparable to other carriers, but we do have the USAA discount as well.”
“We were helped by Christian today. He was incredibly patient, kind and knowledgeable. He worked diligently to solve our cellphone issues while managing other customers that arrived while helping us. Very impressed by the excellent, professional service we received. Thank you so much for the positive experience!”