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November 2022 by Waqas K.
They suck. Don't use them. Quoted me 1500 plus then at the end asked for 300$ more for 20% gratuity which I didn't mind because the workers worked hard. They worked hard but very sloppy and lazy. Damaged furniture and walls as well. I just had the entire house painted and emphasized to be careful. Use a professional moving company. These guys rent a truck from Avis and gather three guys.
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October 2022 by Jay C.
Their hourly rate was the most competitive out of all the quotes I requested. They also send over 15 boxes, which was helpful to preempt the packing process. The service was well done as well. Transparent in communication, arrived on time, were friendly and took care of my belongings. Note that they have additional fees for packing boxes, tolls, big items, etc., so be sure to clarify what those are and how that impacts the total cost. However, even inclusive of that, the all-in hourly rate for me still came out a little cheaper. Also payment is cash only. Overall, they are a fine service and I'd recommend them.
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August 2022 by Amanda W.
If I could them negative stars I would. My parents put there stuff in the truck on the 27th Of June and just received it today the tenth. They charged us a extra 3000 which we agreed to pay for extra space. They did not make up for them being so late. They were supposed to be there July 7th. when you look at the contract it says 21 busniess days so they left my parents stuff in the locker as possible. Than their truck broke down. They never apoligised they were rude and hard to deal. the stuff was promised by august first and was ten days late. If you want to be with out your stuff a month and a half this is the company for you!!!!!
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June 2022 by Graham T.
Atlantis helped me move from Brooklyn to Philadelphia and it was the best moving experience I ever had. Very professional, took excellent care of my items. After everything was moved into my new place they set up all my furniture - bed, couch, tables etc. Cleaned up afterwards. Very affordable. Couldn't be happier!
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May 2022 by Mary Jo A.
Atlantis movers moved us out of our New York apartment three days ago. They did a fantastic job. Andy was very responsive in setting up the move, always answering the phone so that I always got to speak with a real person. Whenever I texted him he quickly responded. We had a very short lead time in setting up the move and Andy assured me that it would all work out. The day of the move the men showed up on time. The man who managed the team of five was incredibly organized. The men who worked with him were neatly dressed, respectful and hard working. They were an efficient team and we would highly recommend them.
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May 2022 by Vivek U.
They couldn't help after taking the booking but took the responsibility for it and refunded the money I lost .
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May 2022 by Bk B.
They arrived on time. They were very professional, helpful, friendly and accommodating. They took the time and care to secure my fragile items. I would use them again
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April 2022 by Teddy C.
The movers showed up on time and were very professional. They were careful with my items and careful not to mark the walls of my apartment while moving them. I moved everything into a storage unit and they took extra care to observe which boxes were labeled fragile and they were very efficient in how they packed the storage unit.
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April 2022 by Gene F.
Very thorough and careful movers. They have moved me twice and nothing was broken....no issues. They were careful with my floors in my houses and the things they moved. Would trust them with valuable furniture.
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April 2022 by Tsvetana G.
I had a great experience with the guys from Atlantis. They moved all of my things from an apartment of 14 years (a lot of stuff). They were punctual, professional, and everything was handled safely with no issues, nothing was broken or damaged. No surprise charges on the bill and their quote was significantly lower than the quotes I was getting from other companies. Really nice people as well. I highly recommend.
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February 2022 by Albina V.
This company came as a recommendation from a friend. The crew arrived on time, packed up the apartment and moved everything in a timely fashion. Nothing broke or got scratched up with I appreciate. The crew worked really fast and everything was super organized. They even threw out our trash. I recommend them and will use them when I have to move again.
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February 2022 by Terrence S.
The boxes didn't arrive ahead of time, but it wasn't their fault and they reimbursed me for getting my own. The move was scheduled for a Saturday, and when there were winter storm warnings and states of emergency declared they offered a discount to do a day earlier or later. For various reasons I wasn't able to shift the date and they persevered, to the extent of having a team member literally circle my block continuously while bringing the boxes down (from a fifth floor walk up) so as to let the plows by. They wrapped all my tvs and furniture etc very securely and, despite everything, still managed to finish in the projected time frame. All in all, exceptional service. My girlfriend and friend, who were both witnesses to much of the operation, have already recommended them to other friends and I will certainly do the same if I the opportunity arises.
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January 2022 by Lauren R.
We needed a moving company in a week! When I called Andy was very responsive and flexible. He set everything up amd prepared me for what to expect. When the guys came they showed care and hard work throughout. They worked as a team and communicated clearly throughout if anything would be additionL costs or how they planned to take the furniture apart. They were speedy without sacrificing care. Shuhrai led his team great and was there to answer all questions. Outstanding effort, very professional and easy to work with!
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January 2022 by Ken F.
The team at Atlantis was great! I had a local move scheduled into a storage unit to prepare for a home renovation in early Jan- but then COVID hit for me. To my surprise, they were really flexible and got the move date rescheduled quickly. On the move day, they were perfectly on time, followed the local parking ordinances and the 4-man crew was also well prepared and had all the boxes we needed to move. Moving the very large refrigerator I had out of the garage and into the storage unit was a challenge, but they managed it well and kept everything safe. The payment was by the hour and the additional weight from other items, which seemed very fair. I wouldn't hesitate to use them again for when we need to move everything back after the renovation is complete.
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October 2021 by Nandi S.
Horrible service from this company. Stay away!!! I was given a quote based on a 5 hour minimum which was I was fine with. What I didn't know was that these crooks tack on additional charges once you're in the middle of the move. While packing my things, the foreman told me that to wrap my mattress, mirror, tv, picture frames etc would run me an additional $150 as it was $25 extra per item. How is it possible that a moving company doesn't wrap fragile items? This is a basic component of any move. Additionally they added on fees that should have been included the initial quote, like parking and tolls!!! That is a built in cost and shouldn't be passed on to the customer at the last minute. The foreman made me pay before the move was complete then requested these extras as a top up afterwards. Completely unprofessional. On top that at the end he stood there pressuring me for a tip saying "this payment is for the company" implying that the guys needed something for themselves. I felt intimidated so I reluctantly gave. I contacted these guys on a recommendation from a friend who I blindly trusted but in hindsight I should have done my own research. You're better off going with a reputable high end moving company than these scammers.
