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July 2023 by Sammantha leszewski
Made an appointment just to waste my time coming down there. Lady said she called but she very obviously did not. Unprofessional. Went to the place two doors down anyways, don’t waste ur time like me. :)
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July 2023 by Justwashington 513
The ONLY PLACE I trust to do my nails right every single time. I don’t come as often as I would like but I’ve been coming here since I was 13 (i’m 19 now). Prices are super reasonable and worth the work. The girls are super accommodating and I highly recommend coming here. 20/10!
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July 2023 by siftee kaur
I usually never write a review but this need to be said. I recently got a acrillic set done here a couple weeks ago and came in today to get them soaked and a gel manicure. AILEE was the lady who said she will SOAK the nails for $8 and then proceeded to rip off my nails with a metro card. My nails were left bleeding and weak. She also cut off all the nail growth I had in the process. She in fact did not SOAK anything and still charged for removing unprofessionally in a way I could have done at home. The gel manicure done by Emma however was pretty good and that’s why this is even getting one star
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May 2023 by Amanda Velazquez
What is the point of having an appointment? You schedule someone for 2pm, I understand 5 or even 10 min hold up. I sat and waited for 35 minutes and was told it was another 20 minute wait until I would be seen. Unprofessional. Don’t waste people’s time.
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April 2023 by Koky Christine
The shorter the nails the better they do! But it’s okay overall. Hebe is the best, she knows what she’s doing ??Services: Gel manicures
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December 2022 by Ariel S.
Love this nail salon! Always does a fabulous job with my pedicure and tips! The staff as a whole is great. Love it here.
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December 2022 by Maegan Pallas
I highly recommend AVOIDING this salon and it's owner Hebe. I could go on and on for hours about the multiple unprofessional experiences that my daughter has had here. Ultimately the "owner" is unprofessional and does not care about her customers time. Although when she actually does do nails they come out good but it’s not worth the aggravation!! There has been SEVERAL instances where my daughter has had an appointment with Hebe and #1. Either Hebe NEVER showed up for the appointment and didn't call to inform my daughter ahead of time. Or #2 she showed up an hour or more late!! Even the other workers in the salon did not know why Hebe was not there when she had scheduled appointments. When my daughter would ask the other workers to call her the only response that hebe would give was that "she's on her way", but no ETA. On top of that nothing has been done to make it right and clearly an apology isn't enough since it keeps happening. My daughter has been a loyal customer for years so if this happened to her numerous times I know it's happened to many others!! Enough is enough.Service: Acrylic nails
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December 2022 by Persais L.
Absolutely no stars. however on this apt you need to provide some type of star . talk about injury. I voiced to the nail tech that I would like my old set soaked off, instead of soaking my nails off she filed it until it was bleeding. while my nail was bleeding she was still trying to file!
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December 2022 by Maegan P.
I highly recommend avoiding this salon and it's owner Hebe. I could go on and on for hours about the multiple unprofessional experiences that my daughter has had here. Ultimately the "owner" is unprofessional and does not care about her customers time. Although when she actually does do nails they come out good but it's not worth the aggravation!! There has been SEVERAL instances where my daughter has had an appointment with Hebe and #1. Either Hebe NEVER showed up for the appointment and didn't call to inform my daughter ahead of time. Or #2 she showed up an hour or more late!! Even the other workers in the salon did not know why Hebe was not there when she had scheduled appointments. When my daughter would ask the other workers to call her the only response that hebe would give was that "she's on her way", but no ETA. On top of that nothing has been done to make it right and clearly an apology isn't enough since it keeps happening. My daughter has been a loyal customer for years so if this happened to her numerous times I know it's happened to many others!! Enough is enough.
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November 2022 by Genevieve Bruns
After complimenting my cashier's nails and asking where she went, she told me top nails in Bayonne...so I called and they were very accommodating and got me into the exact time I wanted the next day. I don't think I've ever gone to a nail salon where, as soon as I got there, they actually take you at your scheduled appointment time but they did so right away. Hibi did my nails and she was so precise, making sure they were shaped and the length was exactly as I wanted it. Instead of just doing what she wanted, she paused several times Midway asking if that was my preference, as I was a new client and she was still learning exactly how I wanted my nails to look. I got a brand new gel set with a French manicure and I am so happy at how they turned out. Clean, classy, and professional.. exactly how I wanted them to look. All the girls there were so sweet and Hibi joked and chatted with me the entire time. Not to mention I believe their prices are extremely reasonable. Thank you so much and I will definitely be back, I had a wonderful experience!!!Gen BrunsService: Gel manicures
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October 2022 by Amanda Madewithlove
This is the worst nail salon I’ve been to this gave me 3 different charges. Last price was at $105 money never had to pay that much then the nail tech didn’t want to do my nails the way I asked after giving me 3 different charges that ended at 105$ the nail tech then had me sit down and clipped my nails hurt me bad then walked to her door to kick me out and after I pushed her chair back in she walked up to me and punched in my face and we had a fight her sister jumped in and got beat up too then they started to hit me with a nail clipper in my head I was locked up for this for 15 months straight no lie this the worst nail salon I’ve been to beside some other one in Bayonne. I do not recommend this nail salon to anyone at all. Then since they had me locked up for over a year I couldn’t even put charges on them for attacking me in their nail salon.
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September 2022 by Valerie M.
I made an appointment to have ebi do my nails. I had to wait 2 days to get an appointment then when I went in and waited she said she had to leave and asked if I wanted another girl to "start" my nails! She never said she had to go to JC to pick her kids up after school. I used the other girl before and wasn't happy with her work. That's why I chose to wait 2 days for ebi, even though my nails needed help right away. The girl at the desk said she would call me when she got back. So I waited for a call ( 1 1/2 hours) I finally called and asked if she got back yet, and she told me to hold on. Mind you they sit right next to each other. She gets back on the phone and tells me she's leaving for the day! I say you should have told me this earlier and hang up. I drive past the shop and she's doing someone else!! That is a terrible way to handle business.. it just plain sucks!!!!thumbs down for top nails.. there are so many other places that work with dignity and fairness...
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September 2022 by Alex “Midwestmikey” Muriel
Horrible experience for my spouse. Staff is not trained well when it comes to customer service. They don’t greet you or help check you in, if you have an appointment they won’t honor it and will make you wait 30+ min. Then when you’re seated they rush you in and out. Did the nails in such a rush she missed several parts of my spouses nail, didn’t even do the cuticles right, eyebrows were done improperly and were rushed. Such a shame, we’ve been following them for awhile online as their nails looked good but the actual experience of getting them done and the outcome was the complete opposite of what we’ve seen online. Would not recommend anyone to step foot in this establishment and waste a single penny.
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August 2022 by A M
Horrible experience for my spouse. Staff is not trained well when it comes to customer service. They don’t greet you or help check you in, if you have an appointment they won’t honor it and will make you wait 30+ min. Then when you’re seated they rush you in and out. Did the nails in such a rush she missed several parts of my spouses nail, didn’t even do the cuticles right, eyebrows were done improperly and were rushed. Such a shame, we’ve been following them for awhile online as their nails looked good but the actual experience of getting them done and the outcome was the complete opposite of what we’ve seen online. Would not recommend anyone to step foot in this establishment and waste a single penny.
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August 2022 by Onya Brown
Horrible experience overall. I asked for UV gel nails and Gel polish... I've gotten UV gel nails before and could tell that the way the nail tech was doing it was incorrect, but did not question her because I figured it was just a different process... BIG MISTAKE! I left the salon around 7:30PM and my nails were beautiful... went home to pack for my upcoming vacation and my right index finger completely cracked from left to right (this was at about 9PM on the SAME DAY)... leaving my finger bleeding. I could not get it fixed because I was catching a flight the next day for a bachelorette.. so I was forced to spend my entire time on vacation with a bandaid on my finger. About two days after that, the right middle finger began cracking in different spots on both sides... I had to bandage that finger up for the remainder of the trip as well. When I finally returned home I went to my normal nail salon to have them repair the two nails and they informed me that the UV gel on all fingers was so bad that they needed to start from scratch... did I mention that the nail tech at Bayonne Top Nails charged me over $50 just for the original refill. Worst experience (and most painful) ever! Will not return!Services: Pedicure