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February 2024 by syed shah
Waited 5 hours for my probationary license, went in at 9:25 am
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February 2024 by Lauriane Maher
Overall good experience at the DMV. Celena was particularly helpful and nice and made the whole experience very smooth!
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February 2024 by israe in USA
If you are an American, you can get decent service, but if you are not, you will unfortunately be treated with racism.
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February 2024 by Amya Waha
The Service there is 100 years behind what is considered 3rd World Countries, very rude people and unkind. It’s the Worst Experience I’ve ever had in a DMV and an advice to you people if you have a chance to go to another DMV just go and never chose that one.
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February 2024 by G Fernández
You know when you come in but not when you leave. Don't think an appointment makes thing easy. They give hundreds of apps a day and a simple 5-mins driver's license renewal becomes a 2-hours one. Bring also your own pen. I give them 2 stars and not 2 cause there are plenty of free parking available and staff here seems friendly.
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January 2024 by Stephanie
This place is horrible all 80% of the staff who work there, everyone is disrespectful since you get to the door. They look like they don’t want to be there.
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October 2023 by Skye Tchegnon
SUMMARY:Very unclear about documentation and very rude about it. They were even funny with my husband’s *foreign & translated* birth certificate when he took it because it wasn’t like the ones here in the US. More details below.I understand the policies and how things work and want to be considerate, however I don’t feel like it applies to this location. I had recently changed my last name due to marriage and got the permit AND SS done under the new name. When I went the first time, I brought my marriage cert. and my SS. They didn’t except me at first because I didn’t have my BIRTH cert. Makes sense but I had already came out of my way to come just to get rejected and neglect my marriage cert. Luckily they accepted me but literally said “if I failed (I did) that I would have to bring the birth certificate next time.” Here we are today rejected me AGAIN because now they needed my marriage cert. because “that’s not my name no more” where exactly was this energy when I had it the first time? Luckily the front desk lady was nice enough to cancel and let me schedule for a different time today. Once I pass, going to a different location because I had tf enough.
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September 2023 by Tara Leach
Went to switch my ID expected to wait a while they were mobbed. The women behind the counter took my photo without warning and refused to let me see it and smirked and thought it was funny when I asked accused me of being sleepy bc I didn’t pick up the pen she wanted me to, there were like 4 others on the counter. I get that it’s probably not a pleasant place to work and that amount of people all day long probably isn’t pleasant. Told them I also wanted to get NJ plates and they quickly denied me saying I don’t have the title or insurance. Which I assured her I did saying I even had the whole sales contract on me too. Then directed me to another office after saying I spoke to your office and was assured I could do both here. Fun fact NY is a title holding state and I had it on me…. They refused. Probably took the worst photo of me ever. Good Job Bayonne office you made an already annoying process worse somehow. Hope you got the kicks you wanted out of my displeasure.
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September 2023 by Floyd Peters
Catherine and Nadia are absolutely amazing and very helpful. They guided me so well and made sure I was taken care of. This experience was good (unlike the Newark DMV). Choose Bayonne over Newark. :)
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September 2023 by Kenyotte Cottrell
The woman at the window was very helpful and knowledgeable, she has the most patience and understanding I’ve seen this far in a professional setting… I was able to switch my drivers license and updated all the paperwork due to my mistake in writing everything, she didn’t have me get back on the very long line and was able to accommodate each step of the way.. thank you ms.sharnette, you are definitely manager material and more good luck and congratulations in advance ?
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September 2023 by Bing T
For anyone who lives in modern age and signs lease through digital platforms, just know that electronically signed lease, even if printed out, will not be considered a proof of address, because it’s not considered “original”. Make sure you bring several backup documents so you’re not wasting your life here wondering how you can get fountain pen signed lease delivered through pigeons.
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August 2023 by Sierra Jarvis
They are not helpful, they are very rude, and their instructions are not clear. I will never go to this DMV again! It’s so sad that you have to travel very far out your neighborhood to get good service and help.
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August 2023 by Bhavana Gorle
This is the worst DMV I have ever been to. I went to this DMV in March 2023 for Permit. The gentleman gave me a written test and a road test though I had my license from India valid for 25 yrs and had been driving for 10 yrs. I asked the reason for the Road test, he mentioned the details on my license don't match the details on my passport. Pathetic!! Read till the end. After my written test, they gave me a GDL permit valid for only 3 months to complete the Road test. After 3 months I had to go to this DMV for the 3rd time to extend the license and had to wait a whole day and come back without an extension. I went there 4th time and asked them the reason for only 3 months, they did not give any reason and now gave the permit for 2 yrs. Meanwhile, I went today again for Non-Drivers ID and noticed some people were getting their Licenses on the same day when they showed their Licenses from India without a Road test. This is my 5th visit to this DMV and spoke to the Supervisor showing all my documentation which is valid and correct. She mentioned that the Permit I got previously is not correct and I need to get a different permit which is Non-GDL. Pathetic!! It's not once, multiple mistakes were done by multiple people at the same DMV location. 1. First they gave GDL Permit only for 3 months. 2. Then they extended it for 2 yrs. 3. They gave me the wrong Permit (GDL) when I am an experienced driver. They now wanted to change the permit to a regular license permit in order to take the Road test. I went at 9 AM and stayed there till 12:00 PM but to my vain. People are unprofessional, unfriendly with no proper instructions. Working people should strictly avoid going to this DMV as they don't value your time. I have been patiently waiting 5 months to write this review and now since it has crossed my nerves I had to. I mentioned I had to go back to work and cannot stay the whole day again, they said I have to change the permit to take the Road test and the current GDL permit will not work. Pathetic. I would kindly request the license to operate this DMV should be canceled. The Supervisor has no grounds for being biased in approving some licenses and not approving others.
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August 2023 by Christian Wilkie
Like many other government offices, the employees are overworked and underpaid for what they have to deal with. 95% of the people I interacted with here were amazing and honestly went above and beyond to make my license transfer experience go smoothly.Make sure all your documents are in order (double, triple check on the website, and bring a couple of backup documents if you can just in case the address is slightly different on one of them. for instance my utility bill for my apartment was slightly different with an extra "A" at the end vs others that didn't have the "A" and it wasn't accepted, but luckily I had an extra bank statement to help).Have everything ready to go and listen carefully to what each of the agents tells you to do. And make an EARLY appointment in the day, plus come early to the appointment itself. I had a 9:00 apt and got there around 8:15-8:30, and I didn't have to wait or anything to start the process (you will have to wait in a few different lines).I had an out of state transfer + real ID and it took less than 2 hours in the morning. Again most of the staff were amazing and though I had a bad experience with one where he made a mistake (I mistakenly wrote 09 for the date instead of 08, and they said I had to go through the entire identity verification + waiting to be called to the counter process again...) and almost sent me back to the identity verification line, a different agent thankfully corrected the other agent that correcting a mistakenly written date didn't mean I had to go through the identity verification line again. Honestly thank God for that second agent along with one of the other staff members who suggested I can just go back to the other counter when my number was called again instead of fully waiting in line again.Thank you Bayonne DMV! Was expecting it to be a lot worse but the great staff here made my experience a lot better.
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July 2023 by Matthew Ventures
On a Monday... I went at 2pm at it was packed. Came back at 4pm at it was empty. I do advise setting up an appointment online and then arriving as late as possible. Some staff were very kind, others impatient and rude as the other reviews here suggest. Bring your own pen.