Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the very good and friendly customer service, noting staff are polite, professional, pleasant, patient, and attentive. The store is recommended for those seeking a cheaper and better line that fits your pocket. Associates provide clear explanations, help with phone issues, and offer great discounts. The store itself is described as clean and organized. While some note the phone is not always answered, the service received in person is highly recommended by many visitors.
Hanavi is so sweet she helped me with porting out from boost and transferred all my information to my new phone. Good salesmanship
September 2025
How lucky I was to have help from such a knowledgeable person when my phone just quit ...new beautiful phone...everything transferred ...done right ! THANK YOU Annie
August 2025
Other than the workers opening up the store late everyday 15 minutes to a half hour late there service was always good for me.
