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January 2024 by Reymer Peguero
Fast service
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December 2023 by E R
Horrible customer service at the storeLocated at 458 broadway bayonne NJ 07002They over charged me $58 and refused to give me any kind of receipt and when I insisted on getting a receipt or i had to cancel the whole service she texted me a receipt for $30It’s a scam stay away
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December 2023 by Elsa Suarez
I was at this store (Bayonne) to purchase a phone. Was helped by Gissel. She was polite, professional and very pleasant. We need more associates like her.Thank you for all you do,Gissel.
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November 2023 by Trevor Bailey
I just purchased Samsung A54 from your store. When I asked Vamish why the price was a hundred dollars more he told me taxes and activation fee. So I took my phone and left. Then I looked in the bad and there was no receipt so I went back to the store and asked him for it. Then I noticed I was charged an extra $29 for a wall charger block that I didn't need and he forgot to give it to me. I don't understand why I was charged for it and he also didn't give it to me. I'm not very happy about this. It's very shady business. You need to get rid of this guy and get someone who cares about your business. You have lost a customer!
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July 2023 by Sean Hess
Customer service rep named VAMISH IS THE BEST SERVICE PROVIDER THAT LOCATION HAS EVER HAD
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April 2023 by Loopie Lou
Terrible service! The guy that works there at the desk is lazy, didn't want to check the back for a case for my phone...had to convince him to check for a phone case in the back which they had. Very rude, doesn't care for his job or even trying at all
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February 2023 by Diane Omar
Does not follow through on deals made at sign up. Overcharged on many things. Would NOT recommend this location.
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November 2022 by Deborah Ryan
Went to the metro store to store to pay bill and I have been having problems with my phone he tried to fix it but couldn't then decided to offer me some great discounts transfered all my information store clean and organized the store manager victor the best to ever do it! My new home
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October 2022 by Anllelina Diaz
Victor is the best he give us the best deal everrrrr?????
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July 2022 by Dave Mahoney
Very quick and knowledgeable
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February 2022 by David Rivera
Business num is not working smh
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December 2021 by Casey Ryeback
senior citizen walked in to correct a setting on the phone and was told she needed to buy a new phone over $150 because her phone was old. Setting adjusted elsewhere for free and phone works fine now. Scammers work there. BEWARE!!!
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December 2021 by Botors Botors
he try to sell the case with anew phone and it to expensive about 32$ andit online with 8$ and all stuff the is too expensive
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December 2021 by Mitchell Moniz
Absolutely garbage customer service. Workers are unprofessional and rude. I’d rate 0 stars if I could
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September 2021 by Krystalynn Gomez
Good morning, America my name is Elizabeth I am a sales rep at Metro by tmobile. The world is suffering from the wrath of Covic-19. For all the people who lost a loved one due this pandemic I send you my prayers. I am a mother and I am also surrounded w much love from family and friends. I am considered an essential worker. So in case their was to be a shut down I do not have the privilege to stay home. Why? Because I am making it possible to keep the world connected with their Family and Friends. All we ask for our personal safety and yourself is to wear a mask. I interact with at least 300 people a day with no social distancing involved and unvaccinated people. Also with people traveling all over the world and not testing themselves when they return home and refusing to wear mask when entering location for services. Their is no need for fabricating stories and giving poor reviews just because certain individuals who refuse to wear mask when asked politely too. So moving on forward we should have respect and compassion for humanity. I am an outstanding sales rep and provide excellent customer service to the people.
