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January 2024 by Querina Duan
It was very busy today when we walked in but we were greeted within a minute and immediately helped by Mohammed. He was very patient and answered all my questions (I’d be the one explaining the new billing to the old man later ?). We were provided expedient and pleasant service and we were upgraded to a new phone within an hour. This is my third time returning to this location.
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January 2024 by Hope McCrea
bad customer service
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November 2023 by Dorothy Rose
They aren't helpful enough as try to do not much for a customer when can do more. One rep though Lillie is very nice.
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October 2023 by Iris Kmetz
KELVIN WAS VERY HELPFUL N TOOK CARE OF MY TRIP TO T MOBILE I GIVE HIM 4 STARS TY KELVIN ONCE AGAIN IT WAS A GREAT DEALING WITH HIM N MY PHONE TY VERY MUCH KELVIN. I RECCOMMEND HIM N T MOBILE
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October 2023 by Luz Gonzalez
The location in Bayonne Mariam not honest person I went to purchase a watch she said there’s a promotion the watch will cost me 100.00 when I review my bill it was 15.00 a month for 24 month full price why lie to the customer when I sign she said they will give me a 200.00 credit not true I’m paying full price
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September 2023 by JUJO CONOL
No help for repair mobile phones. useless for TMobile customers
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August 2023 by carla cardinale (Carla Hope)
The worst place I've ever picked to switch over from Boost Mobile period period I would not recommend them to anyone period they never transferred my old number over I am disable?
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July 2023 by g .A .P CHILL TOWN
Hii this goes out to teen mobile and Nikki the Baldwin family maybe you'll change you're mind after this review I just went there and as of yesterday their charging teen mobile customers 5 ? dollars to pay their bill in person and 10 ? dollars to pay over the phone why is that that's high way robbery paying with cash isn't good any more what are they going out of business as well need a loan go see bill gates I'm switching over to Verizon they are piarates
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July 2023 by carla cardinale
The worst place I've ever picked to switch over from Boost Mobile period period I would not recommend them to anyone period they never transferred my old number over I am disable?
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July 2023 by Carla C.
I would not recommend this place. There's nothing but chaos and a store. They never transferred my old phone number over. And they told me it takes 72 hours. Which is not true? I am very disappointed. They are very unprofessional. I would not recommend this store to anyone.
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June 2023 by Mike D
Important! Ask to see your "PDF" before you walk out. This store slipped a $10/month protection 360 plan onto our cheap phone when we walked in to join T-Mobile. It's called cramming and it's a thing with T-Mobile stores. My guess is the sales staff are being stupidly pressured and this is the result.Imagine how many trusting customers (your grandparents?) walked out with an unwanted extra monthly fee and never noticed? Tell everyone, please
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April 2023 by Jean Cubberly
The employees are very helpful. They go above and beyond to solve your problems with your phones etc
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February 2023 by David Perez
Other reviews were true. They dont treat customers well. My spouse encountered this agent named LILY who was very rude. What is happening tmobile are you even training your employees or even evaluate before hiring them? You should have competent employees to get more customers or to have them stay. Be careful better go to other branches who have better reviews!
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December 2022 by Jolyn Villanueva
Beware. I purchased a tablet and was told I would be charged a total of $25 monthly and when I look at my bill in being charged $65. They totally scammed me.
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November 2022 by Argante Colageo
Friendly great service. They took the time to assist me with the moving my data from my current phone to the new one.
