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November 2023 by Tiffany Przybos
I have been to several Goodwill's and I will never go back to this one. It was my first and last time going there. The Manager was extremely rude, she was reprimanding customers and making rude comments to customers. A quarter of the clothes didn't have prices on them and the Manager wouldn't look it up and said you can't buy it if there's no price tags. Every other Goodwill I have been to looks up the price on unmarked items. When I said the other stores look up the price she said they are all wrong and can't, which is untrue. However it is rare to find items without price tags at the other Goodwill's unlike this one. As I was paying for my items I witnessed the cashier next to me being very rude to a customer. She kept reprimanding her for putting her items in the "wrong" area on the counter. The counters were extremely small and there wasn't much room to put your items. It was nearly impossible.
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November 2023 by Frank S.
I really like this Goodwill . Friendly folx who work there. Have found cool stuff here. 2x complaints : Records are overpriced($2.50) for there condition & price stickers are hard to remove without damaging item.
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August 2023 by ElectriJazz14
Large goodwill with lots of variety of clothes, household items, electronics and more. Friendly staff as well
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June 2023 by chris ferrell
Worst Goodwill ever. the place is dirty stuff all over the place. The staff is so worried about people stealing they fallow you around. Good luck if you want to try anything on in the one dressing room that they allow you to use. you ask the staff about it and they say the locks are broken and that people messed with them, Its not hard to buy new locks. will never shop there again!
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June 2023 by Sunshine Steich
Dirty disorganized & I had to wait about 15 minutes for THE ONE OUT OF FOUR fitting rooms available, we were repeatedly told that they have been broken for awhile and that we could not use them by this time there were three other customers waiting!This is absurd if they have been broken for that long then why are they not fixed!? Not only were the employees were very rude about this, one female employee felt that it was entirely her business to chime in on a private conversation with my fiance. Unacceptable! The only reason that I gave one star was because I needed to in order to leave a review
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May 2023 by -AllBlck1GunMan -
OVERPRICED!!!!!!! It’s free items for them but yet they still wanna charge Walmart and Amazon prices to us! They put tape on boxes and ruin the item they over charge for things that don’t have a sticker on them. The customers are god awful getting in your way and looking in your cart for items! All around this store needs to be updated also the amount of clothes for elderly is a bit much there’s almost nothing for younger shoppers!
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March 2023 by Christina Petrocelli
I’ve been shopping and donating here at Bayville Goodwill since 2018. Why are the prices so high now? It’s so disappointing.
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January 2023 by Ed Graichen
Friendly employees. Had to search a little longer for the items I wanted. They recently reopened and moved a lot of items around. Store was very clean and had a number of new products. Highly recommend.
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January 2023 by Llyas O
I started coming here 5 years ago and a lot has changed especially after the pandemic hit. New managers and employees seem very uptight and serious. Things they get for free on a daily basis are being completely over priced and customers get treated poorly here. I’ve seen it happen couple of times the past two years shopping here. It makes me not want to come and shop at this location any longer even though I have found some great treasures in the past and spent a great amount $$$ here.
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December 2022 by Amie Del Vecchio
I usually donate around back and shop around front. I am not sure if I am making any progress cleaning out the house. Lol
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December 2022 by White Rider
Thank you Goodwill store and donation centre for the discounted & affordable prices !!Customer service is very kind & attentive (thanks Joe)Recommend ?:)
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October 2022 by Laura bergenstein
They let the employees at this store take first choice of stuff that come in. And the donation they get in back a lot of it doesn't make it to the floor every
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September 2022 by Lisa Lefurge
I have to say I was shocked with the prices. They were selling items from the dollar store for 3 or 4 dollars.Was told that they tested everything to ensure it works, needless to say, bought an item and didn't work. They refused to refund what I paid (store policy)or admit they were wrong. The exact response I got was buy at your own risk.Lesson learned.Not only will I never return, I will never donate there ever again.
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September 2022 by Christina Tiko
I’ve shopped here for years today my grandson and I o like we do every week and see a book bag for him grabbed it and continue to look around for more things was approached and asked if I was buying the book bag I politely said yes the worker then stayed after grabbing the bag looking through it saying it must be put in a carriage I was stunned for one the carriages are gross and I have my two year old with me she handed me the bag back demanded it it in carriage and bluntly said it’s the policy everything has to in a carriage or you a stealing it many other customers had come up to me and was like omg can’t believe this I am a store manager also been going here for years and never been treated like this by anyone even other workers. Said so sorry manager is on vacation she will be back next week one it’s a 6.00 book bag second I can’t even believe to be treated this way even I will speak to corporate and also to the store manager and take my bussiness elsewhere in a average I spend about 40 to 5 a week there not cause I need the stuff but for the workers to be able to work and then have this lady and another who ran into back days these things please pull the footage so disgraceful
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August 2022 by John Debuduo
I get lost in here! It's my therapy! Great finds, always good conversation. The employees and Managers always #1 customer Service Yolanda, Mary, Diane, Nick, Marty, Sandi, Joe and especially Helena, Thank you for keeping this this Community so Proud!
