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February 2024 by evan barnikow
I’ve said it before and I’ll say it again. Americas least convenient bank. Stood in line for a half hour to replace a credit card only to be told to call the 800 number. So thankful I switched all my main accounts to Navy Federal years ago and only use TD as a back up.
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October 2023 by Dan Sikora
First time being sent a text message verification for a drive through deposit. I was told repeatedly that the pin I have been using since I setup my account was incorrect and needed to reset my pin. When I ensured the woman that my entry was correct and it was a system error, I got quite the unwelcomed attitude. Last straw for me, I'll be closing my accounts and moving my money elsewhere
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October 2023 by Gerard Ficke
All the banks have been getting nutty,lately
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September 2022 by Tim Marchetti
I wouldn't mind if they left the safe open once in a while. Could use bigger lollipops w/ different flavors! Then they will receive 5 stars. Very nice people as long as you remember your ID. I did get yelled at for driving my electric unicycle thru the drive thru! So maybe they should only get 3 stars. At least it's safe to leave your money there!
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March 2022 by Christina Gowen
I've been going to this bank for years. Staff is always friendly and helpful
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September 2021 by rj
Jennifer is the best!
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July 2021 by Jay W
TD Bank accounts don’t seem to be friendly for international travelers. My family and I have been customers of TD since it changed over from Commerce Bank.I was traveling overseas and couldn’t log into my TD Checking Account on the website or through the phone app because I needed a text code verification. Since I was abroad, I couldn’t get a text code, as my US# didn’t work. Called TD customer center and they said I needed to call my home branch to change my phone number. Next I called this branch, my home branch and talked to a rep about my situation and eventually talked to the manager. The manager said there was nothing they could do to help and I had to call the TD customer center back. She told me the only way to change my phone number on my account was to either come into this branch, or change it in my account online. My issue was that I couldn’t get into my online account…
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July 2021 by Greg Gowen
Waiting for service representative while they are on the phone complaining about customers coming in, talking about her lunch break, she finally sees someone and afterwards rather than calling me over see goes back on the phone, ignoring the next customer, me, won't be using indoor services there
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April 2021 by e l
I live in north jersey and ive given td banks local to me 1 stars because they flat out are useless. However this branch was on the ball! I bought a used motorcycle and the sellers bank was also TD so we went together to get the sale of the bike finalized, paid and notarized. The two women were helpful and it went seamless.
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September 2020 by Ryan LeDuc
Great help and service
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July 2020 by daniel mcintire
If I could give negative stars I would. TD bank is thee worst bank availible to the public. Not only are they always messing up their hours but their policies are not taught to all the employees in the same way so you get different results every time you go. Just a terrible bank with terrible people working there. 0/10 will never visit again.
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June 2020 by Shannon Helstowski
I never have a problem at this bank. In the past a couple small issues, but not 1 problem in last few years or so. Infact, the customer service is awesome, especially in the drive through.
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May 2020 by Mitchell Nunn
Impossible to get through
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January 2020 by Michael Piserchia
Very upset that the bank has a policy of not saying "Merry Christmas and had no decorations for the holiday. It is a Federal Holiday and that day is called Christmas whether people like it or not. If they are not going to honor it then they should have been open.
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October 2019 by Lauren Jurski
Great customer service.