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December 2023 by Born again Bachelor 4 Life
Great place to buy a bike. Large selectionThe Mechanic is very good. Great service.
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December 2023 by Jaci Dompieri
Great customer service! Super nice guys who explain everything to you. Def recommend
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December 2023 by Troy Janda
My wife and myself have been dealing with Beachwood bikes for several years. The service and professionalism from the whole crew is outstanding. We would never ever go anywhere again.
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November 2023 by Major Pain
Although Eric was extremely helpful, enthusiastic and friendly and Adam was gracious to do a minor repair and fit me properly for my bike seat, Gary ruined the entire experience for me. Eight times he trashed my bike brand as unworthy to grace his door entrance. When I told him my bike wasn't holding gears after it was repaired, he became rude and uncooperative. He blamed my bike brand. Gary's dogs are much better behaved and much more friendly than he is. Gary's in the wrong business - he lacks gratitude and is not a people person. Eric and Adam are exceeded expectations.
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November 2023 by Lisa Blake
Gary, it's all in your nasty, condenscending attitude - Elitist and arrogant. Adam installed a new chain and derailleur and now my bike is not shifting gears properly, SAFELY. As I told you, the first gear SLIPS. FIRST GEAR SLIPS after a new chain and derailleur were installed!This is not a bike quality issue it's a serious integrity issue. I would never recommend Beachwood Bicycles to anyone for repairs unless you have a top of the line bicycle - if the price tag of your bicycle is under $800, you're not welcome here. Beware of owner! Not the friendly dogs.
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November 2023 by Rick Clayton
Great shop and they all ride
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September 2023 by veronica j
Absolute professional warm service for a beginner bicycle rider. Took my bicycle in for seat adjustment and received excellent services along with lots of helpful information. Owner gave me a lot of helpful tips for safety and healthy pleasurable experience with street riding my Liv Avail bike. Amazing business owner and service provided for a walk in new customer.
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September 2023 by jamey ellis
Same as everyone else with a low review. Owner is rude. There are two kinds of bike shops. The ones that make you feel good about your bike and bike riding and the ones that go out of their way to make sure you don't. Cycling elites. I don't doubt they have bike skills or repair skills but they are lacking in basic social skills.
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September 2023 by Victoria Dickinson
Eric and Greg were great! Eric helped me find a bike perfect for what I was looking for and they were both incredibly nice, helpful, and full of knowledge! It was my first time buying a real bike and it was a great experience. I would recommend Beachwood Bikes to all of my friends and family and I will definitely be back!
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August 2023 by Marcus Maslo
Fantastic shop with top notch bike servicing, gear selection and a cool vibe. Had my Alchemy Aktos rebuilt after about 12 months of use… new pivot bearings, front and rear Fox suspension service, full break fluid change and bleed.. turnaround around time was 24 hrs!!Well done!
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August 2023 by Diana Deckman
It doesn't matter if you're a cycling enthusiast or trying to rediscover some childhood joy, Dan and Adam at Beachwood Bicycles will make you feel welcomed. It's true, they have some hard-core mountain biking staff, but don't let that intimidate you. They are kind and caring and patient and helpful. If you want a groovy beach cruiser - they got you. If you want the latest in mountain biking - they got you. If you want to try out the new ebike craze - they got you! You can feel safe putting yourself and your family into their hands. In fact, you'll walk out with a great bike... and a little sad the experience is over. One might even say it feels like a homey bookstore that has bikes instead of books. Maybe they should get a coffee pot going and a few chairs so we can hang out for awhile. And one last shout out to Dan. He's an angel among us. He gave the utmost care to my parents. Dan - you're the best and we are all enjoying our new rides!Also, thanks to Alex for giving our bikes some personal attention and tweaks to our preferences :)
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August 2023 by Sean Sinanan
Where do I start…. Ok, so I called this place to have my bike checked out because it was my first time actually assembled one. Last time I was into bikes was like 30+ years ago. So I was uncertain. I walked in a tall gentleman greeted me and was friendly and willing to help if I dropped it off. He then called over a short guy with a chip on his shoulder, not sure why. Straight up arrogant, not sure how this dude is in business??????? Customer service=???? I don’t know how this guy has positive reviews. The moral of the story is I took my bike somewhere else and had a positive experience.
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July 2023 by Anonymous User
Phenomenal service and atmosphere. They did a great tune up on my Fuel Ex that I have had for a couple years, and made it feel brand new. Found obvious flaws that other shops said were normal, and took care of them appropriately. I also purchased an FX3 from here for road biking, and they were completely helpful with that purchase as well. I cannot recommend this shop enough! Happy trails
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July 2023 by Joan Deckman
Dan was so kind, helpful and pleasant to make our purchase with. Very knowledgeable too. I will be recommending this business.
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April 2023 by Scott Roskos
Outstanding! I originally set up a service appointment online and the available date was twenty days out. In less than a week I got a call from the shop that a spot opened up and I'm already back out on the trails. Getting people back on their bikes is clearly one of their top priorities. They are the most professional shop I've dealt with in almost 40 years of dealing with bike shops in both PA and NJ.
