-
November 2023 by GeneDon
Excellent experience in scheduling the appointment, Jack was quick and thorough on the job and gave me a few tips on car maintenance as well. Highly recommended.
-
October 2023 by Arvind Natarajan
Great service with clear explanations about the underlying issues.
-
March 2023 by Bill Perry
Jack did a great job. He went above and beyond by fixing a leak in my tire that I did not ask him to fix.
-
February 2023 by Jagdish Bhavsar
Nice ?
-
May 2022 by Christine Humphreys
I booked an appt online for state vehicle inspection and showed up the same day at 5 apparently before the appointment was officially accepted/confirmed. Jack was not aware of the appointment, therefore he would have been closing at 5. He was so nice to stay and did the inspection for me anyway. Jack was very friendly, efficient and even popped a wheel cover on quickly for me. I will certainly consider him for future auto maintenance needs since I live and work locally. Thanks Jack!Service: Vehicle Inspection
-
February 2022 by Modanna notforu
Good service very honest and reasonable
-
September 2021 by Mike Walsh
Jack was great. He recommended a tow service that brought my truck into his shop. He diagnosed and fixed the problem. He went above and beyond to help me get the right parts at the best price and he stands behind his work. He drove out to me a few days later to help with a different issue when I broke down. I highly recommend using him for any and all automotive services. Thank you again sirServices: General repairs & maintenance
-
August 2021 by Jimmy John
Jack was great. He recommended a tow service that brought my truck into his shop. He diagnosed and fixed the problem. He went above and beyond to help me get the right parts at the best price and he stands behind his work. He drove out to me a few days later to help with a different issue when I broke down. I highly recommend using him for any and all automotive services. Thank you again sirServices: General repairs & maintenance
-
July 2021 by Kermit Delaney
Just stopped by for a full synthetic oil change. They immediately took me in!
-
February 2021 by Jeff Goodman
Jack is a very nice guy, he took in my car and fixed it immediately. Got me back on the way home to N.Carolina.
-
January 2020 by Chris N.
Great family business for some 40 years, friendly, kind, and ready to help in any way tp accommodate you. You actually gain a friend after the work, Highly recommended Chris N.
-
June 2019 by Barbara Benecchi Bennett
Love this place! Jack is the most honest auto mechanic in NJ. He goes the extra mile to get you back in on the road. Definitely 5 stars
-
January 2019 by Kim G.
Jack's auto was hands down the best auto mechanic experience that I have ever had. My muffler had come loose and I didn't want to risk loosing it so I yelped an auto repair shop near my office and my search led me to Jack. Jack was honest, quick and friendly. He only wanted to fix my issue in the most economical way and had no interest in up selling me. What a great experience, thanks Jack!
-
December 2018 by Nathan Anton
Really good service here. Jack is forthcoming, trustworthy, and effective. I needed my tire to be patched in a short amount of time and Jack did so efficiently without breaking the bank.
-
August 2018 by Mark M.
I have to say I was sadly disappointed with Jack's auto shop. At first, I chose this spot because I have previously had good experiences with small town, mom and pop-type vehicle repairs. In past, the work was done quickly, for a reasonable price. But, most of all, service that makes you feel you are a truly vital customer to their business. Unfortunately I cannot say the same for this place. Initially, the older man I met behind the desk at the shop (I would presume is Jack), was quirky, yet seemed easy-going and down to earth. I mentioned to him all the issues my vehicle had (there was a list), and that I would like a diagnosis of whatever could be diagnosed before going through with any repairs. Shortly after, I received a call from the same man, who explained to me he had not done any diagnosis yet, although their would be a cost of around $250, SOLELY for the diag. I then kindly explained that I couldn't (and wouldn't, I told myself personally) be able to pay for a diagnosis cost, let alone that high, especially when I had no clue what the total with repairs would be. Before I could even finish my sentence, his tone and attitude quickly changed from pleasant to upsetting. He stated that 'maybe you should find somewhere else then' because the cost was necessary in order to do the work to diagnose. I explained I understood that but I felt it was quite high, especially for the issues I presented him with. He proceeded to tell me he would see what he could do, and then again changed his demenaor. He offered a very small discount (10-20 percent) off of the diagnosis cost if I would go through with whatever repairs were necessary. I again mentioned I would couldn't afford such a large cost simply for diagnosis, and decided to pick up the vehicle. So, in short, the only person I met working here went from having a peculiarly pleasant behavior, to becoming somewhat aggravated and rash with me, to ultimately going back to a more relaxed tone. The entire time I spoke to him on the phone I was truly confused as to whether my busienss was wanted or not. I eventually found out many of the issues my vehicle was having, and the majority were found by other repair shops for absolutely no cost. I give this establishment two stars purely for the fact that, at first, I felt quite welcomed by Jack's Auto.
