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November 2023 by Patrick
The least efficient, least professional pharmacy in New Jersey. Every single interaction with these people is like it’s their first time filling a prescription. Horrible business hours, and slower than molasses. Choose any other pharmacy than this
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May 2023 by Melanie
My doctor called in a prescription to Walgreens, Belford, that my insurance didn’t cover.. I called and spoke to Anna in the pharmacy.. SHE WAS AWESOME.. she went above and beyond to run my insurance info. She called me with her findings. . finally I called my insurance and they had a generic that was the same so my doctor recalled in a new prescription and Anna called to tell me all is well! Thank you Walgreens for having such a helpful employee!!
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May 2023 by Lau Bale
First and foremost, the manager with the blue hair needs to learn how to speak to employees- and she needs to learn how to speak to them in front of customers. I’m starting to realize why employees don’t last at the place.To be clear- the new cashier held his composure better than I ever could, because if someone was to speak to me with that type of rude behavior- I would bark right back.Back story, the cashier was clearly new. If something pops up on the register that says “call manager”- and he says- hey can I press OK, it says call manager.you reply with demoralizing sarcasm “no- it means call manager- I’ll be there in a minute”Then, literally leave us both hanging for what felt like forever but was really about 4 minutes, just for you to approach and say nasty “well you could have rung her up what’s wrong with you”First of all, you didn’t tell him that that was OK. You were nasty and you told him to wait he was simply following your instruction. What you should’ve said was: that just means it’s a cash pick up, you can go ahead and take her. I will be there shortly. That’s what a good leader would’ve done, so maybe you should check your skills a little bit and start to realize that maybe that’s why you never have employees.I honestly wasn’t barest for him. But he was very mature and handled it very well because I’m not sure I would’ve kept my mouth shut if I work there…Awful.Not to mention the blonde- she’s always so miserable. What goes on in that place? How awful are the managers that the cashiers are so miserable all the time?
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February 2023 by Christopher DeNicola
My daughter asked me to pick up a bag of cottonballs for a school project about 945 on a Wed night. So I went to Wallgreens in Belford. I got there around 950. When I walked in I was greeted by a young man who asked if I needed help with anything. I told him what I was looking for and he walked me over to the cottonballs. Once we got to the counter to check out I realized I didn't have my wallet in me. I told this young man I can be back in 10 minutes with the money but he then swiped his own card to to take care of the transaction. I am so grateful for this act of kindness. This young man's name is Nicholas and I am so grateful that he was kind enough to do this!! When I came back to the store shortly afterwards I met his mother who was waiting to take him home. I told her what Nicholas did for me. Very greatdul!!
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February 2023 by Brian Lamb
Lost my fedex package when I had it held here. Staff is listless and doesn't know what's going on.
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November 2022 by Michael Barcz
I don’t know if I could give zero stars but would!!!! Took all script biz away 4 months ago so idk if still the same but they CLOSE FOR WHOLE WEEKEND and then Monday comes around and it’s a s—t show with 200 scripts they’re behind on. I saw people in need of heart meds ! But at least the shopping / store aspect is neat and updated The one on 36 looks like a 3rd world country pharmacy!!
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October 2022 by Kristi J.
I scheduled a vaccine appointment online. I stood waiting at the counter for over 10 minutes before someone acknowledged me (and they were literally staring at me). The whole process took nearly an hour. I get everyone is facing staffing shortages and back orders. However, if you cannot meet the expectations of a scheduled appointment vaccine, decrease the frequency of appointments and do not allow walk-ins. Also, one of the ladies that works in pharmacy (middle aged assistant) is extremely rude.
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August 2022 by ToyStoryFan5000
Does your company employ a property management company? I only ask because I've seen abandoned buildings with better landscaping. You're company is a true disgrace to our neighborhood!
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July 2022 by rosemary petersen
They make you wait forever for medication
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May 2022 by Virginia L.
The young lady who works there was very sweet, patient and friendly trying to help me resolve a refund. However there was an older woman helping her, who was rude and absolutely zero customer service.
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March 2022 by Beth Venture
If you need meds immediately you can't get them here. They're often not stocked with what a patient needs and their understaffed and always swamped with work. I need an antibiotics and have had to wait 72 hours with them. And my common monthly medicine can take anywhere from 24 to 72 hours to refill. And often when you do go it's at least a 15 minute wait and I've waited as long as 45 minutes. Because they're so overworked the staff is usually stressed and unwilling to talk to you. I don't think they mean to be rude I just think their workload is too big and they don't have the ability to have as many customers as they're taking.
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March 2022 by Cin Wo
They seem to have problems answering their phones! 25 minutes on hold so far after being hung up on 4 times before that. Pick the phone up and just hang it up!!!
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February 2022 by Kristie Kelty
You cannot get through by phone and if you do you are often disconnected mid call. Prescriptions take forever. My doctor called in a script on a Monday. Went Thursday to pick it up - not ready. Checked Friday - not in stock. You cannot count on them to let you know what is going on or to get you what you need. I really need a new pharmacy.
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February 2022 by Therese W.
The store is fine but don't book a vaccine on the weekend even though it offers tons of slots. Brought a nervous child for his only to find out there is a computer glitch. They aren't supposed to have the option. When I asked how I would go about booking an appointment correctly the employee told me to go on their website. I said that is how I wound up with my current erroneous appointment. I asked how I would know a lm appointment was truly available and she told me to go outside and read the pharmacy hours on the door. This was in January. The door had Thanksgiving hours. I emailed corporate and yet they still have sign ups for the weekends.
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January 2022 by Jenna Hetem
The pharmacy is extremely difficult to contact for even a simple refill. Some of the pharmacy staff is not polite. Tries to tell me my medications aren’t there and one time I had to point out multiple times I saw my bag with my name on it, I constantly have to remind them to get all my prescriptions and check the fridge for them when they say they are not there, they are. Overall they are very unresponsive, can never get refills, specific staff member have an extremely rude attitude and feels like I’m constantly reminding them to give me my entire refill order.