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October 2023 by E Lee
I'm not sure how this hospital only has 3 stars. I've been in and out of numerous hospitals over my 40 yeas, and Clara Maass is by far the best. I had to have a same day surgery preformed there yesterday. From the time I stepped into this hospital to the time I left, I was treated with such compassion, kindness, respect and love. The entire staff here remembers how important the bedside manner is, in that most of us are afraid when we need to be in the hospital. We even shared some good laughs, and we all know that's great for the soul and healing. God Bless all of you there at Clara Maass, thank you for all you do. Love me!!!! :)
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December 2022 by george chumas
Very fast and staff friendly.
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September 2022 by Darlene Bryant
I always go here. Fast & curteous!
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June 2022 by Omar Carpio
The lady attending patients at the window is extremely unprofessional and rude. Just because a person signed his name on the wrong side of a sheet she told him to go learn English.If you don’t want to work there go work somewhere else.
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February 2022 by Jennilyn G
Would be nice if they post online they closed on saturdays! many senior citizens show up not nice
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January 2022 by Edith Firth
Was in and out in 10 Minutes,very little intergace with staff which suited me just fine considering COVID. No pain no blood ???
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October 2021 by first name “first name last name” last name
No words for the complete incompetence of Dan (guy who took blood) who can’t read simple instructions on how to prepare blood vials. I needed to walk him through it step by step like he’s a little child.Then has the nerve to call his supervisor because I’m upset with his poor service.Then his moronic supervisor tells me that somehow because they are doing the blood draw as a courtesy that that some how excuses her employee’s stupidity and her rudeness. Go figure! Been going here for years never one issue until Dan and his supervisor who clearly both have mental issues.
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September 2021 by Morgan Browning
Completely rude, discourteous and unprofessional front desk staff. Stay away.
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August 2021 by Felicia M.
Go to another laboratory for blood work. A more professionally managed lab that has good service. They close 15 minutes early before the posted "operational hours", which is 3pm. Does not make sense to close 15 minutes earlier than what's posted. Would be better to update signs to state that the last patient is seen at 2:45pm. The day I went, it was 2:36pm (precisely) and the door was locked. Had to call and complain just for them to open the door.In addition, the waiting room is outdated and dark, and front staff was unpleasant. I did not get the comfortable feeling of knowing I will be giving my blood work in this establishment.
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March 2021 by Carlos Delgado
This place is neat and very clean and very quiet
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March 2021 by Arelis Tavares
they close at 2:45 now, they said because of pandemic
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January 2021 by Deb KimLu, Ph.D.
The location and hours are very convenient but the front desk staff are very unprofessional and rude. They are reluctant to answer basic patient questions.
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January 2021 by MC
The receptionists there are rude and unprofessional. They were making a patient feel uncomfortable by making fun of them like they were in high school. They should not have jobs in the medical field if they are going to bully patients.
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October 2020 by Margoth Santander
Receptionists are very rude two of them, blood workers are very nice and professional
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October 2020 by Cecilia R. Mushtaq
This is a third party lab for Quest Diagnostics located next to Clara Maass Hospital which makes it very convenient to surrounding towns. Their hours are great as they open very early and their customer service is rude and unpleasant. They get a variety of people and especially senior citizens. They need to be more kind and attempt to customer's needs. The phlebotomist I got was pleasant. The front desk staff not great and need improvement. They are there to help and care for their customers and to do so they need a great attitude, understanding and patience!
