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December 2023 by Luz Leon
Freddy Duran secured great Allstate Insurance policies for my automobiles and my rented apartment. Freddy assured I received the discounts I was eligible for on these insurance policies. Freddy patiently explained my questions in-person, over the phone and via email messages. I also am aware that Freddy speaks English and Spanish. Freddy periodically insures I am satisfied with my Allstate Insurance policies. I unequivocally recommend Freddy Duran.
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December 2023 by Rudy juanito
Ease of corresponding and prompt response; competitive rate and tons of rewards. Claims are promptly addressed and settled.
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December 2023 by Héctor E Arce sonero
Until now I have not had any problems with the insurance, they have always explained it to me, thank you
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October 2023 by Antoinio Adams
Lack of customer service- would not recommend this agency/ I have never spoken nor seen Freddy Duran since I joined Allstate Insurance over 5 yrs. I would suggest you try another agency- you may have a much better experience..A. Adams
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July 2023 by GIULIANA SOLORZANO
Ok so we had Geico prior and we went to this allstate location to get new insurance and even though we could not get theirs because we didn’t qualify, Nora did her very best help me and she did up until they closed. Nora was wonderful! Could not recommend her enough.
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December 2022 by Elizabeth Mohammed
My experience with Allstate and in particular Lorena Chique -B has been truly amazing , she’s kind, patient and really works for you , reviewing my policies advising and teaching me on how I can save.Most important always following through on what she says she’s going to do.This work ethic in an employee is priceless!?Thank you. Thank you.
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August 2022 by Grace stanislaus
Ms Santiago was very professional and helpful,I will recommend Allstate to anyone who is looking for insurance coverage
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August 2021 by Mimi Marques-Aiman
Excellent communication, especially with ease of using the app! I Enrolled over the phone where the rep was very knowledgeable and efficient! I was given several options and was able to choose a great value.
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August 2021 by Ramon Elias
elizabeth & Patricia .. excellent costumer service and treat costumer la family i am in love with then because they are very human being and educate professional service by the phone and in person at the office to ! highly recommends that especial place god bless then ! all ⭐️⭐️⭐️⭐️⭐️
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July 2021 by Ana C
Patricia is very helpful and professional. I always reach to her because she truly cares for her customers.
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January 2021 by Aleyda Alba
Great customer service, especially Patricia and Elizabeth. Patricia, thank you for being unique and making us feel like family, for your patience and always being there to answer all my questions, really trained and very responsible.
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January 2021 by vrbvhairshop394 martinez
Im a long time customerFreddy. Is a great agent.For 2021 i like better communication and incentive for non accident drivers for 15 years.With Allstate.
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December 2020 by CARMEN GAMBOA
Was tired of overpaying for my auto/home insurance. Was recommended by a friend to this agency, from the moment a felt comfortable with the person I spoke with as she was very patient to help me understand my needs.I have better coverage now and with a cheaper premium.Will recommend not only for the prices but mostly for the service and profesionalism
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December 2020 by Susan Alswang
Patricia responded to everyone of my questions and concerns. Unsure of what to she guided me through my best value. She is friendly and a terrific asset to Allstate. Her humor is on point as well.
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November 2020 by Susan Mohammed
In the beginning I had absolutely no problems with this particular agent and his employees. But after needing to speak with the agen himself he was never available nor was any of my calls returned. Lately he apparently hired a new customer service rep that has absolutely no customer service skills at all. Shes rude and doesn't take customer's concerns seriously. Because of these issues I ended up switching to Statefarm and and must say I am truly happy I switched. Got lower rates on both my auto and home bundle. But, I will never again recommend Allstate.
