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February 2024 by Yessenia Marcano
Amazing service from the staff at this location. They were very patient and explained everything thoroughly. Ask for the manager David. He is knowledgeable and professional. He helped lower my bill and walk out with a free watch!! Highly recommend this location.
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February 2024 by Bae-Ya Musiq
I had a great experience with David and his staff. They were so informative and helpful! I will dedicate be coming back.
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January 2024 by Henry Fuentes
ON JANUARY 18, 2024, I VISITED THIS STORE TO REPLACE A MOBILE PHONE AND I RECEIVED A GREAT SERVICE BY THE EMPLOYEES OF THIS STORE, SPECIFICALLY FROM THE STORE MANAGER NAME DAVID, AN ARROGANT, AUTHORIZED EMPLOYEE, THEY HAVE NO ETHICS TO SERVE CUSTOMERS
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January 2024 by Jeremy Fernandez
Terrible customer service.. They must have lost about 4 customers because they couldn't wait
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December 2023 by Chinwe Aniche-Hall
The wait time was long but I eventually got my mugs for free.
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December 2023 by Pocho Bracamonte
Excellent customer serviceEXCELLENT
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October 2023 by Angela
Horrible customer service, they take advantage!
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October 2023 by Luz Soto
Good ?
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September 2023 by Neftali Marrero
Very nice team well knowledgeable.....we're very helpful in hooking up my cellphone I dealt with Adriana beautiful young lady ....quick setup and I was out got them a pizza pie and soda for lunch the following day....thank you guys
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September 2023 by George Serranza
Unfortunately I couldn't reply to the young women who left the last comment "Shaylin" as google doesn't let you for some reason. I was in the store today with my wife when she was there and the store manager Ray tried to explain a procedure to her that she had to follow to return her item, she was very irate and did not want to do it. He tried to explain several times that the procedure needed to be approved by customer care. Ray expressed for the last time that he couldn't help her and then she proceeded to shame him about his weight calling him "fat" and even called him a "f*g". He then proceeded to ask her to leave and to call the cops if she didn't. She made the situation very unsafe very fast. It was a travesty because he tried to help her out. Thankfully for Ray he was able to fix my sim card issue and he even recommended some ways to save on my bill without trying to sell me on a bunch of things I didn't want. I'm sure the workers at the location can't reply to stuff like this but I felt that it was unfair to just let this women tell only her side of the story without being checked. This is one of the best T-Mobile locations in the area by far and the staff is super friendly and love to help in any way they can.
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September 2023 by Shaylin Bencosme
Horrible service don’t go here the manager Ray is not a professional or is in any condition to work with people he don’t have any solutions, his super rude, scream and don’t let customer walk . when all I ask was to help me with my Internet box that wasn’t working after I have spoke to T-Mobile customer service on the phone I when I the store for help he literally kicked me out
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August 2023 by Jennifer Santos
I had such a helpful and pleasant experience with the associate Yuxing. She consistently had a helpful attitude and answered every question that I had regarding on a purchase of a new phone and new line. I highly recommend anyone to go to her if she is available if you want an easy smooth purchase.
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August 2023 by Gladys Cruz
I had such a wonderful experience at this location, the staff was so kind, and so helpful in what it is I needed. I would highly recommend this location to my family and friends. They were fantastic when it came to customer service..
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July 2023 by jill joyce
I've had a very good experience with this location. My sales rep RJ was knowledgeable and very friendly and really took the time to walk me thru any difficulties I was having. I'm terrible with technology but with his help and patience I left with a good understanding of my new phone and its features.
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July 2023 by Hannah S
Poor management. The staff is clueless and unhelpful. We waited 30 minutes to have them check for a phone. When I asked for an estimate the associate asked me what the price for the phone is. I had to walk to check lol. Terrible service. Overall, go to another provider.
