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February 2024 by Cecilia Ramirez
This is the worst service that I've ever received, in my life, they don't answer the phone, close whenever they want to. Why the hell do they have business hours if they don't follow through with them. Because of them, people will have to pay large amounts of money for bills they don't receive on time. And if someone needs to pick them up, they don't give them to you, they close early, and they don't answer the phone. They make people waste their time and still they'll get angry with the customer. They should fire everyone, this is the worst.
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December 2023 by jason padilla
Really bad
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December 2023 by shalina haskins
If I can give no stars I would!!! No regular carrier on the route that covers my place of residence. Mail doesn’t get delivered at all and if it does it’s 6pm or later. Packages are being delivered to wrong addresses or marked NSN. I don’t know who the post master is but definitely should be replaced.
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December 2023 by Danielle Johnson
Blatantly falsifying scans is CRAZY!!! There are ring cameras EVERYWHERE, including my front porch!!! Just because my package is large doesn't exempt you from doing your job!!! It was ordered because it was needed!!! My next complaint will be to the OIG because someone in this post office needs to lose their job!!!
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October 2023 by Yamilka Cancel
If you want to be treated with disrespect this is the perfect place. First of all, those business hours are for the employees not to public. If you have the need to retrieve a package or anything else you have to skip work/school and go between 11am to 3pm M-F. Then to get there, ring the bell and to wait until someone decides to come with attitude (like they're forced to do the job) to ask you what you need. In general, this place s****. Worst customer service. Worst management. Worst mail handling. It looks like they have malicious people working there, because for two occasions my packages are delivered at another place and they do nothing about, not even an apology. You can file a claim but they do nothing, they never contact you back. Even former employees have confirmed mail/packages theft. They keep increasing the stamps price for what? To pay for dishonesty? RED ALERT ??????
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October 2023 by Nilda Roman
I never had any issues with getting my packages until now. I ordered something from an Etsy shopped, it was supposed to be delivered on a Saturday. Then it says out for delivery. Then it switched to it arrived at the Belleville Hub then out for delivery again. Then the package was delivered to a parcel locker in Belleville when I live in Newark. That was 2 weeks ago. I receive a call from the Newark location and the representative tells me it should be redelivered the next day and I didn’t receive my package still. Then I receive a call after that saying there is nothing they can do to file a claim. I ordered something again last week. It said out for delivery, then the update was delivered to a parcel locker. I don’t have a parcel locker. My packages normally get delivered inside my front door. It’s starting to get ridiculous now. It’s 2 packages in a row. I got the same phone call from the Newark branch saying they don’t deliver my mail but it should be delivered today. I said you did this the last time and it was never delivered. She was very short with me like she didn’t even want to be on the phone any longer. USPS can track where it was scanned with GPS and they don’t want to.
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October 2023 by Lester Baldwin Sr
Call the office of the Post Master Genral as I have been doing and they will act on your complaint. Next stop Governor Murphy his office has to investigate its the LAW.
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July 2023 by Richard Chinnici
no one ever picks up the phone for YEARS !!!!!!!!!! and you wonder why people use different ways to send mail
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July 2023 by Ken M.
Absolutely worst experiences whenever I have to deal with this post office. They prematurely mark my packages as "delivered" by habit. When my camera at my residence can prove otherwise. In my most recent experience I never received it. You can call til your phone explodes, they NEVER answer the phone. Absolutely no accountability on any level. They don't care at all.
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June 2023 by A ch
THEY NEVER ANSWERED THEY PHONE WHEN I CALL.hire someone at least when you say package delivered but its never there many many time...
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May 2023 by Moh Bouzerd
They are sitting on an important mail coming to me for more than a week I call no answer I go there the agent tells me the tracking don’t mean anything the check is not here… what’s going on here ?
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May 2023 by Mark White
How did my package even end up here? It seems like a lot of packages end up here?
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April 2023 by Ilija Veleski
Horrible experience! They received a package with sensitive value, somebody scanned it at this office and then it disappeared (status is in transit, it’s been 3 weeks already). They don’t even bother to report it as lost! Went about 5 times already, losing work days, and all they do is take my information, promise they will contact but they never do. Worst place on earth!
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March 2023 by Danny DaSilva
I never received an out-of-state traffic ticket that was mailed to me two weeks after the fact. Unknowingly, I missed payment/ court date. What would've amounted to a seventy-five dollar "failure to yield at a yield sign" ticket turned into thousands of dollars in lawyer and court fees. Thank you Belleville for your service and hard work.
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September 2022 by sabri Silva
To me it is crazy that in 2022 there can still be people who are discriminating and discriminated. That being said this morning a family member of mine had went into the post office at 10:58 am. the poc working the front desk told him to go away because she wasn’t having it today and she only starts at 11 am. So as he was waiting in line he witnessed and over heard a Hispanic family talking amongst themselves in what seemed to be Spanish. the same post office attendant then proceeded to tell the family they needed to speak English and to be in the post office they have to speak English because she cannot understand their language and to that my cousin told her if she could please be a little more mindful and respectful to other that only infuriated her more. once it was his turn in line the woman continued with her attitude and rude behavior, so, again my cousin tells her “hey can you please watch your tone and talk to me in a calm manner?” she then grabbed his personal papers with personal information and rips them right In His face. It’s sad that a person who works for the government not only is disrespectful but the fact that she is in position to help others and be of guidance but she’s only there with a nasty attitude blaming the world for problems we have nothing to with. Belleville postal office do better if you are looking for inclusivity then also make sure you are catering to your Hispanic community that also very much uses the post office ! Sincerely another POC wanting justice .