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December 2020 by Valli S.
This branch is OK. But the parent company Bank Of America is full of tricks, trickery and all sorts of secret and mysterious fees and charges. Sales people will make all the promises and maybe for the first couple of months those promises are true and all of a sudden these enormous fees show up. When you try to have them waived you have to go out of the country to speak to somebody who will tell you they have no authority to waive the fees. And this will only happen after hours spent with customer service.
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August 2019 by J R.
I've been with this bank since they were Fleet Bank, over 20 years now and I have no major complaints. The tellers are necessary for certain transactions so it makes perfect sense to me (as opposed to the previous reviewer) and I am thankful that they are always friendly and very efficient. If I need to make a same day appointment I can do that online and then come in at the scheduled time or just do it as a walk in and I am taken care of quickly. The 2nd drive thru window is great as well, cuts down on the wait. What I don't like is the need to put in the card and pin over and over again when doing more than one transaction at the ATM, that is frustrating and wastes time. But I think other banks may have similar systems. Overall this is a great bank.
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March 2018 by R David Koby
Nice bank location. Easy in and out. Friendly staff. Good ATM and drive thru. ATM is 24/7
