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October 2023 by Aidan Moss
This is one of the best parts stores in the area Joe, Rich, and Anthony are some of the most knowledgeable parts guys I’ve ever dealt with.
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October 2022 by Lala
Getting what you need as far as auto parts.. they are fine. Don't expect any interaction... it's business only. But they are relatively quick and to the point. Got what I needed.
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July 2021 by Till We Can't Frank Annicaro
Hands down, this place beats them all! Professional, knowledgeable, friendly staff. If they don't have it, they'll get it. Stop wasting your time anyplace else! Big "thank you" to Angelo for locating and getting me what no other store could get right!! You want this parts team on your side!!!
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May 2021 by Wk2 Srt
This is one of the best parts stores in the area Joe, Rich, and Anthony are some of the most knowledgeable parts guys I’ve ever dealt with. Needless to say a majority of my shops parts come from here simply because it’s right the first time and the service is above and beyond
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September 2020 by Arlan Q.
My experience with Parts Authority AUTHORITYAddress: 91 S Washington Ave, Bergenfield, NJ 07621Phone: (201) 354-4001Website: wish I can give zero stars to this store. Today, September 19, 2020, I do not know the name of the person, I do not know. if he is the owner or not because he does not want to give his information when I confronted him in person.The same person was yelling/screaming/bullying/harassing my wife and I while I was carrying my 2 months old newborn baby(car seat) twice (I forgot the dates, but this happen this month, September 2020) was walking from the. T-Mobile store, right in-front of the store that he works at; Parts Authority. And he also did it to other people who was walking 15-20 feet behind us.Anyway, back to the topic, earlier today, September 19, 2020 I walked into Parts Authority, I saw him sitting behind the counter. I went to the desk look straight into his eyes and asked him if he was the same person who screamed at me twice while my wife and I were walking on the street in-front of his store, 2nd incident, when I was in the street (same street) talking to my wife's mom, 3rd was today, when he was screaming and yelling across the street when I was talking to my wife's mom. I ignored him since I was with my newborn. Same day, September 19, 2020, 15:30:17 was the. exact time, before I went to the T-Mobile store, I walked in Parts Authority, I asked him in a professional way if he was the same person trying to harass us. He said yes, and I asked what seems to be the problem? because if there is we will handle it and fix it. His demeanor changed, tone of voices raises all of a sudden and told me to "GET THE F***** OUT!" So, I. replied with that's okay, are you going to call the cops? and again "GET THE F***** OUT!" several times. So, I walked out since, I know this person is not used to handling pressure. The kind of person who cannot walk the talk. If you are reading this or whoever is reading this, are you familiar with those bully in school that tries to bully who's smaller than them and if they. get confronted they stutter and panic? Exactly the same guy!I was already in T-Mobile, I knew this was coming, I saw the cops, I excused myself from the T-Mobile. representative and I spoke to the police officer from Bergenfield Police Department, I told him what exactly happened. The police officer collected my information, that is their protocol. Thank you for your service, so the police officer had told me that the person from Parts Authority that. their is violence involved and I threatened him. To behest, I didn't know what to say I just laughed. I didn't have to explain myself to the police officer, he said I was good and I can leave. The last. officer, tall black male, coming. out from Parts Authority came out, and intervene with us and told me not to come to their store again. I replied with "Roger that!" that was my first and last going to Parts Authority since they do not know how to handle professionalism. 1.Violating the rules of Federal Civil Rights Act of 1964 which states, "In 1964, Congress passed Public Law 88-352 (78 Stat. 241). The Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, religion, sex or national origin. Provisions of this civil rights act forbade discrimination on the basis of sex, as well as, race in hiring, promoting, and firing."2. Violating NJUEC; New Jersey Uniform Ethics Code3. N.J.S.A. 2C:33-4 "Harassment, charged under 2C:33-4 is one of those charges in New Jersey that doesn't sound particularly serious. ... If a person engages in any conduct which is alarming, or repeats conduct in a way which has the intent to seriously annoy or alarm an individual, they may also be found guilty of Harassment."
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February 2020 by Yahya Sultan
I came in trying to get windshield wipers just now, I went in he offered to help, he asked me about the car, make and model. I asked him if I could see the windshield wipers, his tone immediately changed, clearly I ruffled his feathers for some reason. He also rolled his eyes. I asked him if he had other models of windshield wipers. I asked to see other brands and he gives me an attitude when he responds that I need to give him a size. I said no thanks and left. If you don’t like dealing with customers, find another job. One that doesn't involve dealing with customers. Probably in the dungeon of some factory.
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February 2020 by Yahya S.
I normally never review anything but restaurants however I am making an exception here because the gentleman at the counter was rude & had an attitude for no reason. I came in trying to get windshield wipers just now, I went in he offered to help, he asked me about the car, make and model. I asked him if I could see the windshield wipers, his tone immediately changed, clearly I ruffled his feathers for some reason. He also rolled his eyes. I asked him if he had other models of windshield wipers. I asked to see other brands and he gives me an attitude when he responds that I need to give him a size. I said no thanks and left. If you don't like dealing with customers, find another job. One that doesn't involve dealing with customers. Probably in the dungeon of some factory.
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September 2018 by Jinette Vanegas
(Translated by Google) Surface
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September 2018 by Alyssa Malizia
Parts Authority is one of the most organized places you will see. Everything you are looking for is categorized into the same area. Staff is very patient with people like me who know nothing about cars! Anthony is always very willing to teach me with what's wrong with my car and how to fix it. They are very timely with how long they say a part will take to arrive. I will definitely be coming here at all times!
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September 2018 by Saad Sharif
Hey this place is preeeety good. Staff were quite helpful
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September 2018 by P B
Excellent timely service, friendly and helpful staff. These are things very seldom said about auto parts stores but it certainly applies here to this one.
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September 2018 by Christian Torres
Love it
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January 2018 by Etd Hillsdale
Great service, reliable parts & a knowledgeable and helpful staff. Thank you Parts Authority for terrific service! Best regards from the ETD Hillsdale Team
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December 2017 by Dean Cooper
One of my favorite auto part stores in Bergen county.. This place would get a part for you even if it's not in stock... Great staff.. Plenty of deals and I'm a satisfied customer.. I would recommend this store to any Tech
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June 2017 by Charles Caputo
Very helpful and friendly I will keep coming back