-
July 2024 by isaiah senise
Not a TD MEMBER simply went to us the atm machine. I clicked the wrong button and the screen reset and went to the main menu. ATM never gave my card back. So I went inside and the manager is telling me there’s nothing he can do. IN WHAT WORLD IS IT OKAY FOR THE MACHINE TO TAKE MY DEBIT CARD AND NOT HAVE A SOLUTION TO GET IT BACK. ( no meal voucher, no number for service tech. All the manager kept saying was nothing I can do. He didn’t care because it wasn’t happening to him. I went simply to get money out the atm and now I have no money and no debit card to try to get money somewhere else. PUT A SIGN SO NON TD MEMBERS KNOW NOT TO USE THE ATM
-
July 2024 by Sumit (Inditop renovations)
Adam Rodriguez Excellent Service at the Bank
I wanted to share our positive experience at the bank today with Adam Rodriguez We visited to open our checking account and were pleasantly surprised by the excellent service provided by adam Rodriguez the bank employees.
The service provider we worked with was one of the best we have encountered. His professionalism, efficiency, and friendly demeanor made our visit a truly pleasant one. We were so impressed by his assistance that we wish we could give him more than five stars, as he truly went above and beyond to help us.
We just wanted to express our gratitude and wish him all the best for his future. It is employees like him that make a difference in customer experience
-
June 2024 by A BU YASIR
Very, very and very bad experience.
Customer service to policy. They should stay in Canada where they belong.
-
January 2024 by Above You
I'm amazed at the branch manager Dan and the associates at that bank. Every other TD, I called didn't help but Dan and the associates at this branch heard my story verified all of my information first. I'm not even a customer at this bank and the way I was treated I wanted to join his join for how nice and respectful and well mannered everyone was. I have never been treated with so much respect and humanity in my life by anyone from a bank. Dan thank you so much for treating with your professionalism, great customer service, and just being a genuine good human being.
-
November 2023 by Mark Stucki
They were very accommodating, helping me with a fraud related issue and then also recommended, that I review my IRA's, suggested some higher interest options
-
September 2023 by Chereen Grant
Informative
-
July 2023 by Richard Vereb
Friendly but slow service at drive-up.
-
September 2022 by wayne poller
Non responsive to phone calls for discussing questionable fees and interest charges. I was referred to the corporate loan department to question overdraft interest charges incurred when their computers were down for TWO day in August ! Their mistake. Bureaucratic stonewalling for 45 minutes only to be told it has to be handled at the local branch after receiving just the opposite instructions from this local branch etc. etc. All for a $44.11 interest charge! I was a 40 year customer depositing significant funds each year.......Ridiculous......
-
January 2022 by Wanda Poche
Unfortunately I am closing my account with TD because there isn’t a branch in my new state however I cannot begin to give accolades to the branch manager Dan ONeill. I was out of state in an emergency situation . Mr. O’Neill answered my call and listened carefully to my emergent matter. He offered me a solution and was able to resolve the issue with me professionally the next day and saved me from a tough situation. I cannot thank him enough. He even followed up with phone calls. True customer service to the client. Thank you Mr. ONeill.
-
November 2021 by LilyAnne Rosete
Went to this location to open up a credit card account, Laura was super amicable and helpful! Wish all banks had a service rep like her!
-
September 2021 by Scott Yoon
I don’t understand why this branch has such a low review score. I was in to have some documents notarized. Service rep Laura was very professional and swift. While she is working through my docs, she noticed one of the customers was struggling to understand instructions on how to change the mailing address. She goes that’s someone’s mom I need to help her. She went through my stuff and sat down patiently to help her walk the poor lady through TD App and get it done. Superb service.
-
July 2021 by Method Oner1
I am a first responder/LEO. I requested a notary for work (showed my ID). The male teller was kind and said I can ask the manager when she was done helping someone. A female teller next to him (while she was helping someone) cut into our conversation and told me she was the manager today and that I can NOT have my document notarized without an account. I was made to feel this branch does NOT support first responders/LEO. TD Bank website states they notarize documents for anyone who request it. Notaries are not allowed to denied their services whether the person has an account or not. Notaries are given their power from the state (like a government official) and are liable to being sued based on discrimination. I AM NEVER COMING HERE AGAIN AND TELLING ALL FIRST RESPONDERS/LEO BEAWARE<
-
April 2021 by Andy N Juice
I am a first responder/LEO. I requested a notary for work (showed my ID). The male teller was kind and said I can ask the manager when she was done helping someone. A female teller next to him (while she was helping someone) cut into our conversation and told me she was the manager today and that I can NOT have my document notarized without an account. I was made to feel this branch does NOT support first responders/LEO. TD Bank website states they notarize documents for anyone who request it. Notaries are not allowed to denied their services whether the person has an account or not. Notaries are given their power from the state (like a government official) and are liable to being sued based on discrimination. I AM NEVER COMING HERE AGAIN AND TELLING ALL FIRST RESPONDERS/LEO BEAWARE<
-
March 2021 by _ S
I am a first responder/LEO. I requested a notary for work (showed my ID). The male teller was kind and said I can ask the manager when she was done helping someone. A female teller next to him (while she was helping someone) cut into our conversation and told me she was the manager today and that I can NOT have my document notarized without an account. I was made to feel this branch does NOT support first responders/LEO. TD Bank website states they notarize documents for anyone who request it. Notaries are not allowed to denied their services whether the person has an account or not. Notaries are given their power from the state (like a government official) and are liable to being sued based on discrimination. I AM NEVER COMING HERE AGAIN AND TELLING ALL FIRST RESPONDERS/LEO BEAWARE<
-
March 2021 by ray fernandez
Worst customer service ever , feel like they need to change every worker there period . Been going to this bank for the past 9 years no problems the best person there was Jasmine she left the location now everything is a circus ?.
