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March 2024 by Bill G.
Ripped of my 82 year old mother in law for a bs engine flush and were pressuring her for a power steering flush. Her car needs none of these. she said they pressured her. If these low lives have no problem preying on an 82 year old woman there's no telling how low they can go! will be contacting BBB and Corporate
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February 2024 by louise alday
I had been going to this location for years but today the experience and service was beyond awesome and informative. John my service tech was just very kind and explained everything.
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February 2024 by Frank Storm
I've been going here for years. great service everytime.
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February 2024 by Freicy
do not recommend
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February 2024 by A Fawad
Very expensive. I did an oil change on my bmw, and they charged me $139 while the bmw dealer charges $120. I was in a rush, and it was Saturday, they refuse $10 coupon because of BMW.
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January 2024 by Nicole Hylton
Jamie was very helpful. He replaced my battery and made sure it was good to go. They have good service and would recommend.
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January 2024 by Antonio Hernandez
Super fast and very professional, the service is excellent
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January 2024 by karim ben naceur
First time took my truck there for oil change. careless people about customer vehicle ( after they remove the engine shield protector underneath to remove old oil and replace the oil filter they never put back the shield the original way was bolt in.) End up hit the road when I was driving and make loud noise and the shield engine protector get damage. I end up spending money to replace it.. not every one made for that Job. First time and last time go there
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January 2024 by John N.
I was leery about going to to Valvoline based on the bad reviews, but I thought I would give them a chance. I paid extra for full synthetic oil, and after the oil change the technician put a new sticker on my windshield indicating that my next oil change was due in 3,000 miles. I told him it was a mistake, because my car is rated for 10,000 miles when using synthetic oil. He told me that all the stickers have 3,0000 miles on them. So Valvoline is intentionally trying to trick people into getting 3x as many oiler changes as they actually need. The fact that they are transparently dishonest about when the next service is due make me wonder what else they are lying about. Did they even give me the full synthetic that I paid for? Edit: the comment below says that they recommend I follow the manufacturer guidelines, but that's not what they recommend. They have access to the guidelines, but they still put 3,000 miles on the sticker, which is their recommendation. The only reason they would do that is to try and trick customers into having their oil changed more often than recommended by the manufacturer. Do better Valvoline.
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December 2023 by Lucretia WALKER
terrible
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December 2023 by Margaret Feigle
Went to Valvoline in Bergenfield earlier today. It was a very good experience. I have and older car and I want to get as many more years as possible with her. The gentlemen took great care of my "Stella". Very professional and explained everything to me.
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November 2023 by jonathan rodriguez
Quick if there’s no line. Prepare to wait 20-30 min per car in front of you. Otherwise it is amazing and just come back on a later date and time if you want to try and skip the wait
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November 2023 by Jonathan Velasquez
Had an oil in that place..they broke my filter case..and did not even tell me next thing i know oil splash all over my car engine..poor service..and had to pay $120 dollars for it?????
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October 2023 by Lori Ann B.
I have been to many Valvolines, but this is by far the worst. I went to them for a synthetic blend oil change. Thank goodness for the coupon but it still wasn't worth the cost. Management needs to oversee this operation. The tech that I had didn't check my brake and signaling lights like they normally do which I thought was odd. When I left I realized that he didn't even top my fluids so had to add windshield fluid and 1 week after I went here I had to add oil so I am not sure he even filled me up and what oil he even used. I contacted them and was told I can come back but honestly the distance it is from my home didn't make sense for me and I won't be going there again.
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October 2023 by DoubleH
Service team was efficient. Watch your place in line. A person behind you can wind up being services before you.
