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“The employees at this Bernardsville PNC Branch are outstanding in the service they provide. The Bank Tellers are friendly, and knowledgeable. I have been assisted by a number of their officers, most recently Anthony and Matthew. Anthony expedited documents I needed for our recent closing on the sale of my home. Yesterday, Matthew helped me with my online accounts and provided me with the information and checks that I needed.
Besides financial expertise, he was very understanding.
I feel very fortunate for this local branch of PNC!”
“Spoke with a Sid C. today on the phone to set up an account. He was extremely helpful and professional when it came to opening my account. He took his time to work with me and go over all the options that fidelity provides. Great service!”
“Roger Patel has been assisting my family for years, we are grateful to have found him. Very knowledgeable, friendly and has saved us from making major financial errors. I highly recommend his services.”
“it was really great the person I was talking to her name was April she was so wonderful sweet and nice and that's what I'm looking for every time when I go into Banks some people really rude but PNC Bank in Norfolk Avenue is really they have nice”
“5-star service! The new branch manager Kimberli helped setup my business banking account, and the entire process was smooth, professional, friendly, and well explained. I have been banking with PNC for over 20 years, and this is one of the finest branches I have been to. Highly recommend, their team is top notch, you will have a fantastic experience. Cheers! -RJE”
“Came into this PNC Bank for a new debit card during a busy hour. The teller, Alcy, was very professional, calm, responsible. He was able to get me a new card in less than 10 minutes I am very pleased. Thank you Alcy!”
“After having a very upsetting and frustrating experience at another PNC Bank branch following my father's passing, I cannot say enough about the outstanding service we received at the Union branch.
The other branch refused to let me close my father's accounts, insisting that I needed additional paperwork from the Surrogate's Office related to my mother, who passed away nearly ten years ago. That paperwork was never actually required. When I tried to explain the situation, I felt dismissed, spoken down to, and treated as though I didn't understand what I was talking about. At a time when I was already grieving the loss of my father, the experience left me feeling defeated and overwhelmed.
I then called the Union branch, and from the very first phone call, everyone was kind, patient, and professional. They scheduled an appointment for the very next day, and the entire process was completely different. Chelsea was phenomenal. She was knowledgeable, compassionate, and incredibly efficient, handling everything we needed in under an hour. She made what had been an incredibly stressful situation feel calm and manageable.
Losing a parent is difficult enough without unnecessary obstacles. Chelsea and the team at the Union branch treated us with kindness, respect, and empathy, and I am truly grateful for the exceptional service they provided. They turned a very discouraging experience into one that restored my confidence in PNC Bank.”
“I always receive excellent service at this branch. Katina is very knowledgeable and helpful. She is always warm, welcoming and attentive. She never gets upset or impatient when I forget my password. She is pleasant and encouraging, and willingly guides me through the process of resetting my password. I must say that I love the personal individual attention that is given to me.
It’s reassuring having a live person to interact with and not having to deal with machines. Everyone at this branch is friendly, helpful and knowledgeable. Maurice Simpkins, VP Financial Services has been tremendously helpful in providing financial guidance. I have seen investment growth over the years since meeting with this knowledge and helpful team. I highly recommend them.”
“Went in last minute to setup a solo 401k. Got immediate attention and very helpful and thorough guidance at this office. My contact Giovanni was superb and went out of his way to accommodate me. Top notch service A++++++”
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“love this bank its just sad when someone gets transferred because they treat you like family and are missed.I am not going to name names because there all awesome .”