CVS Pharmacy receives mixed but generally positive reviews from customers. Some note inconsistency, with service sometimes being awesome and sometimes difficult, acknowledging the busy and stressful environment. However, many report a good and friendly staff that is helpful and takes time for customers. Specific praise highlights a pharmacist being very helpful and providing timely responses during a challenging medication transfer after surgery. Another customer highly recommends CVS over competitors, citing better customer service, faster prescription filling, and availability of vaccines like Covid and flu shots. A new pharmacy manager is noted for being a hard worker who follows up, ensuring medications are received on time if in stock. Overall, customers express gratitude for the pharmacy's help during trying times.
The CVS in Berlin is my go to pharmacy. Their store always has what I need. The staff is super friendly and always takes the time to speak to me, even if it’s just to say hello. The pharmacy staff and manager Jen helped me set up a flu shot clinic with ease.
October 2019
Pharmacy stuff is amazing and hardworking. Very friendly and nice service. I will continue shopping here. These mean reviews. Must have not been to this one in Berlin NJ. Always goes the extra mile to help!!
February 2019
Polite staff with a really clean store which is surprising for this place if im honest. I had to take off a store bc they shelves just felt super empty and stopped carrying my favorite candy.
