CVS Pharmacy receives mixed but generally positive reviews from customers. Some note inconsistency, with service sometimes being awesome and then unexpectedly difficult, though the staff is acknowledged as good and busy. A recent change in pharmacy management has improved reliability, ensuring medications are filled on time if in stock. Many customers recommend CVS over competitors. One reviewer switched from another pharmacy after long waits and found CVS filled a prescription in two days and provided a COVID vaccine without issue, offering the same price but better customer service. Another had a profile transferred without notice and found the pharmacists to be very helpful and timely with responses during a challenging period, keeping them up to date on medications. The store is described as a reliable go-to pharmacy that consistently has what is needed. The staff, including the pharmacy team, is frequently praised as super friendly and taking time to engage with customers. They are also noted for helping to arrange services like flu shot clinics with ease.
The CVS in Berlin is my go to pharmacy. Their store always has what I need. The staff is super friendly and always takes the time to speak to me, even if it’s just to say hello. The pharmacy staff and manager Jen helped me set up a flu shot clinic with ease.
October 2019
Pharmacy stuff is amazing and hardworking. Very friendly and nice service. I will continue shopping here. These mean reviews. Must have not been to this one in Berlin NJ. Always goes the extra mile to help!!
February 2019
Polite staff with a really clean store which is surprising for this place if im honest. I had to take off a store bc they shelves just felt super empty and stopped carrying my favorite candy.
