First Rate Auto Repair is a highly recommended auto repair shop that consistently exceeds customer expectations. With great workmanship, honest and knowledgeable staff, and reasonable prices, this business has set a new bar for auto repair services. Customers report excellent experiences, from prompt service for wheel alignments and brake repairs to thorough diagnoses and hassle-free solutions. The staff, including the owner Chris and receptionist Dawn, are described as courteous, friendly, and happy to help. One reviewer was impressed that the shop did not charge for a simple repair, demonstrating their benevolent approach. While the location may not be immediately obvious, the shop is easy to find using navigation apps. Customers appreciate the shop's willingness to work on specialized vehicles, like a lowered 1992 Mustang, that other places would not touch. Overall, First Rate Auto Repair lives up to its name, providing top-notch service that keeps customers coming back. With honest, efficient, and affordable repairs, this business is highly recommended by multiple satisfied customers across a range of automotive needs.
Quality work, personable staff, great communication...
June 2024
First time going to this business and they definitely exceeded my expectations. I was recommended by Mr. Auto tires in the Berlin Mart. They took my car at my appointment time and was in and out in less than 1 hour for wheel alignment. Very pleased with the service and would highly recommend this business
February 2024
Great workmanship and prices. Did my alignment on 1992 Mustang. Most places would not touch because it is lowered. Did it with an appointment and was in and out in last then an hour. Great people and place if you need work done. Highly recommend