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July 2024 by Kency García
Sandra has been the best, very helpful and cheerful!
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June 2024 by Laxminarayan Chakrapani (Lux, Naren)
Worst customer service ever. Here to pick up a prescription and requested to use the restroom and a rude employee refused access. Last time I ever use this pharmacy.
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April 2024 by Diane Ryan
I love CVS! I always receive coupons which makes it easier to purchase the things I need. I would highly recommend CVS to all my friends and family.
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March 2024 by Fits By N.
This pharmacy had me crying- literally. A group of friends and me came into the CVS as innocent customers looking to buy candy and snacks. A mean worker came over and threatened to kick us out of the store. He than proceeded to follow us around the store. On top of that, he pressured me to buy stuff i didn't want to buy. THAN, the lipgloss was organized terribly and I got a poop shade of red when i should've in fact gotten a baby pink. All in all, I won't be returning.
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March 2024 by Katie S.
A group of friends and I walked into CvS looking to purchase a couple things, however, less than a minute later, a worker tried to force us out for not buying anything. We truthfully explained that we were searching for stuff to buy. We all split up, searching for stuff, and he kept following us like hawk for aisles and aisles. He constantly told us to leave but we were still searching for normal things like candy and cosmetics. If you're a teen and see a middle aged bald man in there I suggest leaving.
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January 2024 by May Hou
Incompetent
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October 2023 by Jenny H.
This only pertains to photographs .... I would not recommend getting photos printed here - or this may pertain to all CVS stores. The photo paper they print on is of such low quality that photos don't even look nice, let alone rich. Very disappointed!!
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July 2023 by Vanessa Baker
Daisy had amazing customer service skills when answering the phone to transferring me to the night manager Joe to help look up a receipt. Both Joe and Daisy were super helpful and easy to work with! ?
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October 2022 by Diane Vasko
The pharmacy staff is outstanding. One can see how busy they areon an hourly basis. It is a non stop services center. I have been managing my parents medication for 3 plus years and the staff and manager Marriane Elias are always there to help me, with a smail and always ask how the folksare doing. My dad passed away 2 yrs ago, now my mom is the focus. And speaking of focus, Marriane and her team are very conscientious to detail, hence their seriousness about what and who they are supporting. That team is my chill pill when I work in and they all work so well together and the respect Marriane has for her team and customers. You can tell a well oiled group.Diane Vasko
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May 2022 by Josh Pallin
Never has scripts on time, and you're lucky if the pharmacist even makes it to work on time. Good luck getting them to answer their phone too, they NEVER answer the phone!
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April 2022 by Eric R.
Pharmacy "close" due to "emergeny" Unreliable and illiterate. Yikes See photo. Not there when you need them.
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April 2022 by Nancy M
Not worthy of even 1 star.HORRIBLE pharmacy staff and very poorly stocked pharmacy! They never seem to have any medicines in stock. It’s a pharmacy!!!I was there on Sunday. The pharmacist - a lady - did not get her name- INCREDIBLY RUDE! She had an attitude, pretended she could not see me and was totally disinterested in moving a muscle to help resolve my issue.Unfortunately this is the only CVS in Bernardsville. I hope someone from the CVS Corporate team tries to rectify the situation at this CVS.The pharmacists at this CVS need to be reminded that they are here to help customers get their prescriptions. They need to learn customer service from the Walgreens pharmacists.. Every pharmacist at Walgreens is so polite and helpful. They go out of their way to help resolve issues.I have to move to CVS because my insurance needs me to. Butthis pharmacy sucks!!Despite all the negative reviews over the years not much seems to have changed here. CVS Corporate needs to step in. I should not have to drive 5 miles or more to get my prescriptions because the the pharmacy 0.4 miles from my house is managed by very unpleasant and unhelpful staff and never seems to to be able to fill a prescription.
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October 2021 by Aidan Vopal
every single time i go in there my medications are never ready. Even when i go on the app and fill them 24 hours in advance. I got so fed up with the horrible service at this pharmacy i spent 3 hours on a work day calling all my doctors and changing to a family owned non cvs pharmacy. this place is all around horrible and the worst part is the attitude filled judgemental pharmacist, Mariana. she threatened to not give me my medication (which is illegal for her to do) after i asked her to do her job and talk to my doctor which she failed to do. i ended up getting my medication but it cost me $130 because Mariana would not do what she is paid to do. i wouldnt reccomend this pharmacy to my worst enemy.
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July 2021 by Destiny E.
Please note that if you're not white or Middle Eastern, you'll probably receive terrible service here. The manager, Habib, treated me like a criminal because their self-checkout machine spazzed and tried to make me pay for an item that was free thanks to a CVS coupon. I explained to him at self-checkout and he clearly thought I was stealing; took my items up to a register and rang them up - despite a damn receipt already having printed from self-checkout with a ZERO balance. Then, I told him I wanted separate transactions because I was purchasing something for my friend who was in the car and he told me I couldn't have two cards. Didn't let me explain, took the coupon receipt I had, write the customer service number on it and wouldn't let me make the purchase for her. Meanwhile, white people got smiles, greetings, etc. The same can be said of The pharmacy. Every time I have arrived at the pharmacy, I am asked to wait for more than 15 minutes. Case in point: I arrive for my Covid vaccine three weeks ago. I'm asked to wait by the person in the pharmacy for more than 20 minutes. By the time she finally came around, the person with the next appointment slot, which by the way was a member of one of the aforementioned groups, was there for their vaccine, and she came right out and proceeded to administer both of them together. She also didn't make me wait for the 15 minutes post vaccine.Today, when I came in for my second dose, I was again asked to wait and did so for 15 minutes before the pharmacist came over and administered my shot. There were three people there. He couldn't come over for 10 seconds? The store is ridiculous, but I guess I shouldn't expect much more from this area.
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July 2021 by Cecil Pickett
No one in pharmacy answers calls.
