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November 2023 by Mike Rose
The team at Paul Miller is First Class! We took delivery of our new Atlas today and the team was fantastic. From the moment we walked through the door to the follow up and delivery, everything was on point! I would highly recommend this dealership to friends and family.
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November 2023 by Jill Cimafonte
I was told it would only take a few days and it turned out to to be 11 days but it wasn't because of issues with my car, it was because they were busy with other cars. Plus I had to continue to follow up and call them for an update even though they said they would call me. I really needed my car back on the Friday and they said it should be done and that they would call me to come pick it up but they never called. Then after I called them on Saturday they said "oh it was finished yesterday".
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November 2023 by D Horowitz
Just got a new ID4 from Paul Miller Volkswagen. Michael was a great salesperson who took us for a test drive and explained everything about the vehicle very well. Rob, the finance manager, made the transaction extremely easy and straightforward. One of the best car buying experiences i have every had.
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October 2023 by William Feliciano
Had an amazing experience! No pressure buying and they were honest and upfront. Domingo did a fantastic job of walking me through the process, and they had me out the door very happy. I typically hate car buying, but they made the experience so much better.
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October 2023 by MaryAnn Meisenbacher
We had a great experience as always at Paul Miller of Bernardsville. We have 4 cars from this dealership and we are very happy with all of them! Ken was great to work with! Mary Ann
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September 2023 by Madison G.
I am a young woman with a VERY apparent lack of car knowledge. I experienced the BEST customer service at this Volkswagen dealership. They went above and beyond to help me out and were extremely generous and accommodating. I will definitely be back if I ever need anything done to my car. Thank you so much.
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September 2023 by Gabriella Ferragamo
The sales associates at Paul Miller VW are extremely nice, helpful, accommodating, and patient. Specifically, Michael worked with me for multiple weeks to find my perfect car at a great price. He was very easy to get along with, communicated well, and was patient with my requests and questions. I highly recommend going to Paul Miller VW for your next vehicle, they go the extra mile in comparison to another VW dealer in the area. Michael even put a bow on my car and took pictures of me after I signed the final paperwork!
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September 2023 by Y K
Excellent dealership in North NJ! Thank you Emily and Domingo, my salesman for making the whole process simple, straightforward and easy, I sincerely appreciate your professionalism. Paul Miller Volkswagen will be my dealership of choice in the future. Everyone at the dealership was professional and courteous which made for a pleasant buying process. Thank you!
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September 2023 by Liz Lopez-Velez
Emily, in the service department ,is exceptionally knowledgable and has exemplary customer service skills. After negative experiences with two other area Volkswagen dealerships Emily thoroughly explained the details of my service order and at least partially dissuaded my concerns that I was taken advantage of by another dealership's service department. Paul Miller Volkswagen will be my dealership of choice in the future to be sure I'm not taken for a ryde elsewhere.
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September 2023 by Carmelo A
I am absolutely disgusted with this dealer after what went on. It’s beyond cars at this point. The harassment that went on outside this dealer is disgusting. Mike Tufariello needs to be terminated or even arrested after what he’s done and the type of person he is. If something is not done then I will have to get the law involved and have this whole dealer investigated and shut down.
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September 2023 by Dan Miller
We had a surprisingly positive experience buying a new car. Ryan was terrific and made the whole process simple, straightforward, and his easy, friendly demeanour ensured we even had fun.
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August 2023 by Dylan Quigley
Great experience buying a car from this dealer. Ken was thorough and was a fantastic help when it came to exploring all options of buying a new vehicle. Definitely recommend coming to this dealership if you’re in the market for a new vehicle!
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July 2023 by Suzette Turner
During 2021, I sold my second car since I likely would be working from home for the indefinite future. I didn’t see the need for a second car in the household anymore, thus the reason to sell my car. My spouse worked less than a mile and a half from the house and my commute was seconds to a desk in the house. I saw what the benefits of the 2020 scenario did for the environment and saw the need to purchase an electric vehicle. I was sold on purchasing a VW ID4 electric vehicle after speaking with Domingo Iglesias. He was educated on the product, what the competitive car manufacturers offered as well as the outlook of the car industry and being a finance person I was impressed with his views. I delayed the purchase until July 2023 since I missed the May 1 deadline for the NJ state grant of $4,000. Domingo who was awfully familiar with the process and the state’s reintroducing the EV credit of $4,000 for cars with an MSRP of $45K and below and $1,500 for vehicles $45-$55k MSRP.For the next steps, Domingo brought home an ID.4 for me to test drive. That was door service I had never experienced, I purchased over 14 vehicles to-date spanning over 20 years. He explained the car and the benefits of driving an EV in today’s world. He discussed the estimated range on a full charge depending on the driving conditions. He shared with me the 3 years of free 30 mins charging offered by VW and the maintenance service. He answered all my questions during the process of buying this vehicle and helped explain the vehicle’s technology since this was my first EV. He followed up with me after my purchase to ensure I was okay and happy with the car. Domingo is not a car salesman but a patron partner and keeps his patron’s view and interest at best . As a result of his partnering skills, I would always look to collaborate with Domingo on my future car purchases. Thanks DI and Paul Miller for your kind white-glove treatment.Kind regardsKevin Turner
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July 2023 by MICHAEL S
I had an emergent coolant leak on my 2022 Atlas. They were able to get my vehicle into service the next day (amazing time frame considering I called at 4:30pm). Maria E. & the rest of the service staff is outstanding & friendly. I contacted other dealerships prior to contacting Paul Miller VW and nobody could see the vehicle until the following week. This dealership really goes out of its way to insure the customer is completely satisfied. Highly recommend having your vehicle serviced here!! 10/5 stars !!
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July 2023 by Kim Helsel
Yesterday I picked up my new Taos from Paul Miller Volkswagen in Bernardsville! Like the many cars I have bought and leased from this dealership over the last 40 years, my experience this time was wonderful! Ryan listened to what I wanted and went over options. I test drove the Taos and really liked the car! The process was actually fun! Ryan was really WONDERFUL, and it was a real pleasure interacting with him and the entire team! Thanks Paul Miller Volkswagen! I appreciate your assistance in finding a great car!
