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May 2023 by Maurice McFadden
I went the store and the store to upgrade my phone and when I immediately walked in I was greeted and told I wanted to upgrade my phone. The rep walk me thru the process which was fast and easy
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April 2023 by Tom Pace
This should be a 1 star review for AT&T. If it wasn’t for an employee who helped me, I’d be a Verizon customer right now. His name was a Chris Hayes. Let just say that tech support (via phone call) was absolutely horrible. Chris took matters into his own hands and solved our issues. Thanks again Chris.
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March 2023 by Rose Provenzano
KEVIN WILLIAMS is the BEST EVER !I am so happy with my new phone.I'm not that good with phones, but he answered all my questions. He is very knowledgeable, smart, brilliant, kind, friendly . Etc.I would recommend him to anyone.Keep the good work up Kevin .Thanks for all your help.YOU'RE THE BEST ! ! !
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January 2023 by Kiara DiLauro
Jacob took care of me and I have never been so happy with customer service at AT&T. The last few times I’ve gone in store, I’ve had terrible experiences until i met Jacob. He was so patient and understanding of the issues i was having with my bill and my phone. He assured me he’d handle it and he got it done in a very timely manner. I HIGHLY recommend asking for Jacob the next time you have to stop in. He’s the sweetest and most professional
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January 2023 by Tamika Taylor
Jocob was Amazing!! He was so flexible, friendly, went above and beyond to help me with my phone …which was super old and damaged but he and Monica helped with my phone upgrade and transferring my phone!! I will definitely come back to this site!!
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January 2023 by Archelle Byrd
Jocob is amazing he is a whole vibe. He is professional and very knowledgeable. He’s fun definitely returning to see him and Monica. Best experience hands down.
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December 2022 by Melissa Godish
Monica was so helpful!!! She explained everything, made she we rejected the best deal on our plans and phones and assisted on the transfer of everything. Seamless process. Thank you!!
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December 2022 by Danyel Wajagga
The staff is very knowledgeable as well as very professional! Wait time is minimal!! When a purchase is made, the staff helps to activate your merchandise then explains your product usage in great detail.
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November 2022 by E Gezzi
Kevin and Monica were awesome. I walked in and they were able to help identify and help me with my problem immediately. All the reviews that say the employees aren't good,simply are not true. Thank you Gloucester Premium Outlets AT&T!
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October 2022 by Evelyn Rush (Evelynarv)
I’ve been to this store multiple times someone stated they only want to make a sell which is true they add things to your bill without you knowing or even after you had said no they make up promotions that don’t exist and also ended up with a ghost line just watch out check your account and bill after you leave
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August 2022 by Clinton Brooks
I came in looking to add a line and purchase some accessories. I had the pleasure of dealing with Monica. She was super knowledgeable and extremely helpful. Monica is one of the main reasons why I keep coming back for all my cellular and accessory needs.
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August 2022 by shevon bodanza
Monica the sales person was awesome, I needed an upgrade and accessories. She was helpful and I'm glad I made the pit stop there.Great crew working in there, Thanks guys!!!
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August 2022 by darlene gunter
The customer service that I received from Monica She Always have a smile on her face She has a good customer service Skills She is a good sales person she helped me with the situation I was having with my cell phone And she Cap my kids Busy at time We was looking around the store I'm not sure but I believe I've seen her in another AT&TAnd she was a awesome Employee there
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August 2022 by The Great Brandini
Monica was very kind, respectful, and professional. I was having trouble getting my phone to turn on after my son dropped it on the power button. She was very quick and informative on how she fixed my issue.
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August 2022 by Michael ONeill
Monica is very friendly, knowledgeable, and helpful. It was a great experience. I’ll be stopping by again soon