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March 2024 by Emily Johnson
Jessica made everything go so smooth, I was so indecisive and just had a general idea of what I wanted and she got it just right first pick!
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March 2024 by Muhammad Jubran
Jessica was a great helperShe helps me a lotsThanks Kay to hired her
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February 2024 by Brynn
Trish was amazing! She was so fast and knowledgeable she knew exactly what we were looking for we had such a positive relationship
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February 2024 by M Bryant
Very INCREDIBLE CUSTOMER SERVICE!!!!Specifically, Trish (Mgr.) and Francis (Store Assoc.)!The way Customer Service used to be!Keep it up!Thank You!Monique and Richard
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February 2024 by Rob Elliott
Helped me all the way. Jessica and Aaron are the best.
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February 2024 by Alexa Citrino
Please, whatever you do, do not buy jewelry from this place. Kay jewelers in general, but especially the one in the outlets. Kays jewelry is literally so cheap and the manager who works here is so rude, every time that I go in because my bracelet brakes or my necklace has turned/tarnished brown, she is so rude and Uses the same excuse every single time “ I don’t want you to think it’s our jewelry, it’s just something that you’re doing”. I have never bought myself a piece of jewelry from here It’s always been a gift, so before you go and buy anyone a gift or spend hundreds of dollars at any Kay jewelers, please spend your money elsewhere. I have had two bracelets from here and a necklace and each of them have had a DIFFERENT problem.
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December 2023 by Yvette Hayes
Great guy very positive should be a manager
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December 2023 by rohini byrishetty
Amazing staff, especially Trish and Colin, I am very happy that I shopped here, strongly recommend ?
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December 2023 by Sophia Marie Heinze
My husband and I are longtime customers of Kay jewelers. We went to the Kay outlet store in Gloucester county and were greeted by Collin who is a young man who had a lot of knowledge of diamonds and jewelry. He was very professional and helpful. We also had assistance from Trish who also was very helpful. I cannot say enough good things about them. The customer service was awesome. The store was beautiful. They had a huge selection of beautiful jewelry. This is my new Kay store. I would get 10 stars if I could.
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October 2023 by Vicki Mazza
Such a great experience! Walked in and found the perfect wedding band! The manager helped us & she was extremely helpful and knowledgeable.
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October 2023 by Lauren Desiderio
Trish was awesome! She took the time to help me find the perfect ring! Everyone in the store was friendly, and Trish made my husband and I feel like we were the only two customers in the store! Couldn’t have asked for a better experience! Thanks again, Trish, you rock!!
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October 2023 by Dominique DeFalco
Susie was knowledgeable and able to help us pick out the perfect band for my partner. We went to another jeweler and they weren’t willing to help & Susie was helpful throughout our whole experience. Thank you!
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August 2023 by Amanda Warrington
The customer service for this location is Amazing! Jessica the store manager had to give me bad news about my necklace being lost in transit. She really did everything in her power to make sure i left there happy. She replaced the missing necklace (the aristocats necklace) with the Stitch necklace. The very next day i got a call that the lost necklace actually made it back to the store! So i was able to get my original necklace back! Jessica handle this whole thing with such care! Literally the best customer service! The rest of the staff is also so amazing! I will always recommend this location! Thanks Jessica!
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August 2023 by Chanell and Bryan V
Jessica the store manager and Trish are awesome! We will be celebrating our one-year anniversary in September 2023. They helped us out all along the way...from picking out the perfect engagement ring in 2021, to perfect wedding bands in 2022, and now they always greet us with a smile! We actually live about an hour away from this location, and we wouldn't dare go to another Kay Jewelers Store. We look forward to our semi- annual cleanings. Thank you Jessica & Trish!
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August 2023 by George Rowand
Went for some earrings but left with a stunning new ring instead! Thanks to Trish for all her help with our decision! She was awesome!
