AAMCO Transmissions & Total Car Care in Bloomfield, NJ, offers a range of services including transmission repair, clutches, brakes, and more. Customer experiences vary, with some praising the team for their professionalism and thorough service. Many reviews highlight the excellent communication and regular updates provided during repairs, making customers feel informed and valued. Ben, the manager, is frequently mentioned for his attentive approach, listening to concerns, and providing clear explanations of diagnostics and pricing. However, there are reports of poor customer service from certain representatives, with claims of disrespect and a lack of professionalism. Despite these mixed experiences, many customers recommend AAMCO, citing their commitment to quality service and attention to detail. The team’s willingness to offer follow-up checks and transparent pricing contributes to a positive reputation among satisfied clients. Overall, AAMCO is recognized for its expertise in car care and transmission services while also facing challenges in customer service consistency.
Poor customer service . The representative was disrespectful, and Mike, in particular, was arrogant and unprofessional. Disappointing experience due to the lack of courtesy and professionalism.
March 2025
True 5 star service, they left no stone unturned when it it came to fixing my car they're customer service was just as great they kept me in the loop every step of the way during the repair I recommend Aamco 10 time out of 10 they are truly phenomenal.
March 2025
Great,service by the team of aamco of Bloomfield,thanks Ben and Mike for your business 👏
