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“It could be better to give clear instructions on the address because we lost a lot of time changing from a location to another. Also the equipment requested for rental was not there. We really needed them. After we found the right location, the process was easy and clear. Also u-haul customer service was efficient, attentive, fast and responsive.”
“Doug was absolutely wonderful. He was professional, knowledgeable, patient and above all personable and attentive. He is highly recommended and Secure Space Self Storage proved to be a very safe place to store our vehicle. 10 Stars!!!!”
“This storage place is the cleanest and well lit and kept facility in the area , while I visited other facilities in the surrounding area , this one was the the most convenient, staff is friendly and helpful… definitely recommend”
“I went to this location for storage information and I met a Maggie… Maggie was/is awesome very understanding..Maggie took her time answering all questions and explaining the company policy if you go here ask for Maggie”
“Very easy rental process. The 16-passenger van is my favorite although there is no luggage space. We use duffle bags under the seats and small suitcases at least (2) 9x14x21 in the back. Family Road Trips.”
7:30AM - 5:30PM
275 Main Ave, Passaic
Truck Rentals
“Very quick and helpful. Got a 2023 electric vehicle which I was skeptical about at first, but thankful I got it after. Car was extremely clean. Cheri did an amazing job helping me out and was very professional!”
9AM - 5PM
414 Raymond Blvd, Newark
Truck Rentals
“Was looking for a unit to rent within my budget. Yocelin was very knowledgeable and helped me compare prices. Budget was definitely the best choice. Thank for the help, great customer service!”
“This U-Haul is the best! I will now drive thirty minutes out of my way because these people run their business very well- professional, common-sensical, experienced personnel. I’m done with 18 year olds who have only worked at UHaul a week talking down to me. Totowa U-Haul is the bomb!!”
7AM - 7PM
20 Poplar St, East Rutherford
Truck Rentals
“Best U-Haul in the area! The customer service was wonderful! Alonzo, Jaquan and Yugeily are amazing! Such helpful people and very good at their jobs! I will not hesitate to do business with this location in the future, do yourself a favor and use this location for your hauling needs.”
7:30AM - 5:30PM
100 8th St Suite #1, Passaic
Truck Rentals
“This is my second experience renting with Shellie at Penske and as always, an exceptional experience. You will not find ANYONE in the truck business that bends of backwards like she does. Her colleagues are equally as accommodating and display the utmost professionalism. I will obviously be doing business with Shellie again and will absolutely recommend her business to my friends and family.”
7AM - 7PM
426-440 Grand St, Paterson
Truck Rentals
“Zohdi and the office manager , were very helpful and courteous, moving it’s very stressful , but their assistance in positive kind approach made a huge difference. I’m grateful for their help and I hope that you can clone these two ladies because it’s not easy to find workers like them, that make a positive impact on the customers.”
“They were very quick. I came in on the fly needing a hood and headlight, they had no problem getting me in and got it done quickly. There whole crew was very kind and respectful. They even took a couple hundred off the bill to help me out. I recommend hudson county motors (volvo) to anybody in the area or just passing through. I feel they did everything they could to get the job done proffesionally and quickly.”
“I would recommend this location the staff are courteous and helpful in regards to questions and idea's upon moving and storage needs the location is very clean and organized they have good equipment to use !”
“The staff that was there was great. They worked quickly and diligently. At the time of
picking up the truck they were both very busy as well as at the time of drop off. Since this is the only Uhaul in the town, perhaps getting more staff would be helpful to assist customers faster. Two staff members did not appear to be sufficient for the demand the store appears to have. I came to this location in June and it was busy as well.”
“We needed a refrigerator truck for the Lincoln Tunnel Challenge, a charity 5k for Special Olympics NJ. Mendon helped us with the truck and did everything to make it convenient. Ashley and Mike went out of their way to make sure we had what we needed, a great truck, on time and all set to go! Thank you guys and Mendon for being so considerate!!!”
“Awesome, quick, efficient customer service from management and workers Wendy and Sabrina. Very helpful on phone. Stands out as best storage facility in the area. Great large spaces and very convenient location. Front desk management and office workers are very nice and helpful ?”
“We’ve been renting from Ryder in Moonachie, NJ, for years, and they continue to deliver outstanding service every single time. Any time one of our trucks or trailers is being serviced or unexpectedly down, Ryder is our go-to, and they never disappoint.
On our most recent rental, we picked up a trailer for a two-day rental and later discovered a small roof leak during a sugar pickup. I immediately contacted Ryder and spoke with Maynard, who provided excellent customer care and assured me the issue would be handled promptly. He had Luis, the supervisor, call me right back.
Luis followed up quickly, asked us to return the trailer when we were able, and remained flexible since our driver was still finishing his route into the next week. Once we dropped the trailer off, Ryder promptly processed our reimbursement for the damaged trailer. The shop tech even took it right into the back immediately to be serviced, no delays, no hassle.
This location consistently shows professionalism, efficiency, and genuine care for its customers. Special thanks to Maynard and Luis for their responsiveness and commitment to great service. We will continue to use Ryder Moonachie for our fleet support needs, highly recommended!”
“This place is outstandingly helpful. Some months back I had a rush job to get a hitch and electrical installed for an emergency pick up the next day and they pulled it off in a few hours. It was last minute and I had to run the hitch over so they could get it on in time before closing and they even stayed a little late completing for me. They were so sweet and put in a lot of hard work with little to no notice. So appreciative.”
Open 24 hours
63 & 85 Bank St, Elmwood Park
Truck Rentals
“Bobby is a sweet-heart & a professional, and keeps all the customers different personal requests organized and completed. I want to move more stuff just to do business with him again.”
“Excellent team of professionals, from the young friendly lady at the front window. To Dave, Pete just to name a few. Ryder in Newark always goes above and beyond.Thank you”
“If you rent a truck from anywhere else you failed.
Just read some of the negative reviews. Clearly they are from competitors. Anyone who has rented here knows the deal ...”
“I have rented from this location multiple times and the service is always wonderful. Trucks are clean and the have not had any issues. Will rent from them again. Thanks a bunch!”
“Manager was really nice. I couldn't figure out how to open the doors and she helped out.
Staff was really nice and professional. She was patient with me which I appreciated.
Saddle Brook does offer 1 month free promo.”
8AM - 1:30PM
300 NJ-17 N, Paramus
Truck Rentals
“I rented a truck. It was a truck that was in great fantastic condition. Maybe 2 years old. That's one thing I like about Penske. Also, I do not recommend bringing a dog, Lucas found his spot in the middle in between the seats. He didn't go on the long trip with me. He just went and picked the truck up.”
“Smooth and easy pick up.. the owner took my information hooked the motorcycle trailer up securely and away I went.. had the trailer for the entire motorcycle week event with no issues trailer held up and the owner was a call away if I needed any help.. had a long trip back so I had a later drop off which wasn’t an issue with this location just a bit of communication went a long way.. I highly recommend this location for all u-haul rental needs more than 5* service”
“I was very satisfied with the courtesy and professionalism of the staff at the Newark location. The truck was clean and the process at the location was quick and smooth.”
7AM - 7PM
370 Orange St, Newark
Truck Rentals
“The only issue I’ve had is just on the phone being placed on hold and then pretty much forget about you and that’s with the understanding that they stay busy”
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“I have rented at this location for a very long time.
The new owners have kept me here as I feel it is safe and secure.
Thanks Jay and Compass,
Steve Freedman”