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February 2024 by Nelly Apollonia
Went to get 5lb dirt today. I guess there were issues with forklift so it was first blocked off .. we waited for 15 mins. But it was the employees who were very aggressive and flustered because of guess there was an issue on their end. Yelling at us was not going to help and moving large product during the day on Saturday midday is poor planning on the store part. We left without the soil after being aggressively confronted after patiently waiting. I asked an employee to get a bag for us but he wasn’t any help either …
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January 2024 by John Washington
I like shopping at that store
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January 2024 by Frank Pearson
I walked in to this Home Depot looking at counter tops, cabinetry, and other items and happened to be greeted by an associate (Kay) in the customized cabinet section. She gave me a thorough walk through on cabinetry, hardware, different types, sizes, and finishes. She was also able to give recommendations on counter tops based on different finishes and prices differential.I really appreciated her level of attention and her ability to really connect with me as the consumer to find out my wants/needs and educate me.I now know a lot of things more than before I walked into the location and as I’ll be working on my kitchen soon, I’ll be sure to come back to my local HD here for my needs.
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January 2024 by O S
Best staffed Home Depot I've been to. Helpful, knowledgeable, curtious management and employees!
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January 2024 by Félix Medrano
Good service !
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January 2024 by Jose Rodriguez
Most disorganized and unprofessional box store I have ever encountered. Clifton and Totowa locations have much better workers willing to help.
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November 2023 by Bill Shechtman
Everybody’s very helpful, even if the lines look long to pay for your item it goes very fast. and if you have a family with some 16 1718-year-old kids living with you they always have job openings part-time and full-time and they pay very well with medical and dental benefits, happy Thanksgiving, Bill Shechtman
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November 2023 by James Scarberry
I've stopped here twice and same experience, there was a line across the store to check out with a few employees having to ring you up but not check you out in self check out to of course make sure not stealing I love being treated that way btw. And the fact of not having anything to put my items in are severely annoying I just came from the mid west where you have options on how you check out and you can get a bag for your items. This store seems poorly ran don't care the reasoning at this point its a excuse for mismanagement. FYI its something else to see countless people looking for sales associates and employees get satly at customers for being short staffed.
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November 2023 by Leonel Porras Jimenez
The worse costumers service I have ever experienced. I order a pallet of concrete. Past 30 minutes later the cashier says there is not a single person that can drive a forklift. Unbelievable
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November 2023 by Armenio Louro
Has to be the worst home depot i have went to never have something in stock, even though online it shows that they have several, employee stated it must be on the truck, went two days later got the same story, manager has to do a better job,
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October 2023 by Bhawna Amin
Today we had an horrible experience.The manager of this store followed us and treated us so badly. I have no words to describe it. He was so mean. Horrible.i will never ever step inside any home Depot.
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September 2023 by Monty T.
If I could give this store no stars, I would. It is one of the worst Home Depots I've ever been too and unfortunately is the one closest to me. Local access to it is terrible and congested; the parking lot is a crowded, filthy mess; the store is a mess, poor inventory, limited sales help and almost no checkout personnel and huge lines (30+ people).
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September 2023 by onika layne
Too many long lines, this has to get shopper friendly why am I waiting in line for 20 mins to buy a screw.
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September 2023 by David Gonzalez
Friendly staff! The store is clean and stocked. If they don't have it on the shelves, the staff will go to the back and check out inventory before turning you away. AVOID SUNDAYS. Looooong line.
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August 2023 by john rizzo
Awful experience. Ordered a garbage bin online. Got bird seed delivered instead. Been trying for 90 mins to get thru to their customer service and it just rings and rings at 4-6pm on a Tuesday.Update: Changing from one start to four. After I was able to get through, Manager Rick went above and beyond helpful in fixing the situation the same night.
