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February 2024 by Laylonna Turner
This is the most unprofessional Jackson Hewitt I have ever encountered, I went on Friday 2, 2024 and they were closed with a be back in 10 min sign on the door, waited 25 min, no one ever showed up, then was told I would get a phone appointment, never happened, today is Tuesday and there still not completed, but was promised by Janet the manager that it would be completed, not to mention there is a strong mildew smell when you enter the office, It really needs to be cleaned.
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April 2023 by Jose Perdomo
They were great, thanks again guys .
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April 2023 by Eustacia Sweatt
Efficient and good customer service.
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April 2023 by Ismael Fernandez
I only have two problem. ONE: I actually had to wait 1:15 mins for my appointment that was at 11am. Walk in MUST wait if they didn't book an appointment at that location or any. And second the cost? I believe $270 is to much for a short form when I even didn't get back alot. I would have been happier if they just charge me at a lower cost.
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March 2023 by Gloria Thompson
Jackson hewitt had a very warm welcome service, the person that take care of me had a great personality, very friendly and nice ? his name is Jonathan, I would recommend everyone to do business there.
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March 2023 by cassandra sheffield
GreatKeep up the good work
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February 2023 by Geraldin Santos
Love it very kind staff , always answer the phone and answers all questions
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January 2023 by Alina Mercado
Great customer service
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December 2022 by Mrs. Shaela Harris
Terrible service! Wasted my day to wait 4 hours to be overcharged by this rude and sarcastic Indian lady and they had a dirty bathroom to make it worse. Taj is very unprofessional as well. When I complained he was rude and condescending. No one should support this business. Every location that Taj has should be protested against.
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May 2022 by Joleen Alvere
Terrible place of business! They take 4 hours to file taxes and the manager only gives discounts to White and Indian people. I sat with Keyshia who did my taxes and the manager sat right next to us who denied my request and I have 3 kids but gave a discount to an old white man that made more than me. They need to stay permanently closed!
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May 2022 by Bailey Jr
Terrible place of business! They take 4 hours to file taxes and the manager only gives discounts to White and Indian people. I sat with Keyshia who did my taxes and the manager sat right next to us who denied my request and I have 3 kids but gave a discount to an old white man that made more than me. They need to stay permanently closed!
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April 2022 by Gianina Pineiro
Keisha Gatlin was my tax pro at the Bloomfield N.J location. She is awesome. Keisha was very professional, helpful and informative. She also got me tax credits I didn't know I qualified for. Just a doll all around. You go girl! Thank you soo much, Gianina Pineiro
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February 2022 by Blue F.
The most incompetent two ladies I've come across in years! One black one Indian both need years of training and common sense. Over priced to do taxes! I wish my independent tax man was still available!! I WONT EVER COME BACK HERE! I WILL TRY TO DO IT MYSELF IN THE FUTURE. IT WAS A very long 3 Hour visit, why? Because these women are clueless!!! I wish I'd read other reviews before trying these slow moving horrible women here at this location. The other location in newark on broad st was bad also. At this point just close down!!!!!!!
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April 2021 by brandon jimenez
This was my first time using a Tax Preparer instead of filing myself and I could not have been more disappointed. Idrissa Camara was my tax preparer and not only did the process tax HOURS longer than anticipated, the amount I was charged was also double what they told me it would be. I have spoken to many managers and supervisors only to be told that my taxes have been resubmitted 3 months later after they were supposed to be submitted. The staff was completely unhelpful and rude and corporate did not make the situation any better. I thought I was paying for a professional but instead, I threw money out the window. DO NOT RECOMMEND
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March 2021 by Natalia B.
The Absolute worst place to file your taxes ever. Not only does everyone move slow, but they over book appointments and you will wait almost an hour and a half to even speak to someone. Regarding filing your taxes. None of the representatives are knowledgeable and they each have to call other branches in order to receive guidance. I even had to leave my taxes with Idrisa, then return the next day, just for my taxes to still not be filed. This is horrible. Never again.