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April 2025 by anna Aimable
Jenny’s nails is horrible and un professional .dont go there and waist your time . I had an appointment and I drove two hours away just to find out they made a mistake on my appointment time and I didn’t get my appointment .tom is also unprofessional even though I told him that there the ones that made my appointment he said he coudnt do it for me and I’m getting married tomorrow is what pissed me off the most I have no time for anything now . I will not get married with no nails being done . FYI can’t no body to nails in there except Tom . But as as professionalism he’s horrible he don’t care about his customers what’s so ever .
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March 2025 by Arnelle Worth
If I could I would give this place 0 stars. Been to this place about 4 times and will not be spending my money here no more. Jenny did my nails and they look terrible.
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September 2024 by Iamsanaai
Worst customer service I’ve been a customer there for over five years. I drove 35 minutes from where I live to get my nails done and jenny the owner told me no that she’s closed. I got to the shop at 6:15 PM and the store closes at 7 PM. She told me that the last customer is at 6 o’clock. I asked her where is that in the policy she stated it’s not, but she cannot take me. I would not recommend her attitude sucks and because I live so far away, I found another nail shop close to my house that I sometimes go to, but I try to support her and then she gets upset when I don’t come.. I drove 35 minutes just for her to turn me away, will not recommend!!!!! Bad customer service!!
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August 2024 by Jabah C
Been going for years but don’t like how I was seated to get my nails done and an appointment came in late and they made me get up and wait after I was already seated.
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July 2024 by N P
I been going to Jenny’s for the past 7-8 years. I recently stopped because enough is enough. Jenny( the owner) is very rude and don’t know how to speak to people. I have always just ignore her and don’t take it serious and still continue to go. My last experience I said to myself that is it. That day they were closing at 6pm instead of 7pm. I walked in at 4:50pm asking for a fill in and pedi. She told me I couldn’t do both, I asked why because I felt it was enough time. She’s always in a rush and doesn’t wanna service you if you get there a hour and half before closing. Anyways, I was so furious because her delivery was horrible. I choose the pedi. 20 mins later someone requested a full set and pedi she proceeded to service them. That was the last straw for me. I will take my money else where. I’ve walked into nail salons 45 mins before closing and get serviced. I know nails has gotten very expensive but she over charges as well. DO NOT GO HERE. take your money else where. Somewhere u will be treated with respect and feel welcomed.
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June 2024 by Tanisha Prescod
I been going to Jenny’s for the past 7-8 years. I recently stopped because enough is enough. Jenny( the owner) is very rude and don’t know how to speak to people. I have always just ignore her and don’t take it serious and still continue to go. My last experience I said to myself that is it. That day they were closing at 6pm instead of 7pm. I walked in at 4:50pm asking for a fill in and pedi. She told me I couldn’t do both, I asked why because I felt it was enough time. She’s always in a rush and doesn’t wanna service you if you get there a hour and half before closing. Anyways, I was so furious because her delivery was horrible. I choose the pedi. 20 mins later someone requested a full set and pedi she proceeded to service them. That was the last straw for me. I will take my money else where. I’ve walked into nail salons 45 mins before closing and get serviced. I know nails has gotten very expensive but she over charges as well. DO NOT GO HERE. take your money else where. Somewhere u will be treated with respect and feel welcomed.
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June 2024 by Jonine Tolentino
Love the girl, Emily she does fabulous.
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March 2024 by nelly pazmino
I'm glad it's not only me, but after reading all the reviews about how rude Jenny, the owner, is...I'm definitely not going back there.
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December 2023 by H Z.
Be careful when getting your nails done here, they will silentlt upcharge without telling you. Acrylic refill with gel is $45 but the nail tech (Emily) charged $60 because she mentioned she had to "fix" 3 nails.. they were fine! Seems like a money grab and they want to charge however much they want. As much as I like how my nails turned out, I can't support unethical business practices. I usually get a pedicure done at a different salon but decided to try this place out and sad to say, the polish chipped a week after, and the polish on my feet usually lasts FOREVER. Never going back.
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November 2023 by Jessica A.
Unless you're spending over $40 and seeing the gel or powder techs who do a great job. The service from other staff is rude and quality is poor. Staff appear unhappy and the prices for basic manicure are almost double than surrounding salons.
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October 2023 by Carol T.
Got the best pedcuticle cut and file ever. I go to a glam salon for my nails but before my JEEP has been in the shop and all I got was hide the trash on my toenails and color it up with polish...THANK YOU JENNY NAILS for your service....
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October 2023 by marisol H.
I will also add that the same service she (the owner) was charging me $95 for, Which I left because she has no manners and took my money elsewhere. I went to DJ Nails in Belleville and for the same service (new set of tips and same exact design) I paid $55.00!! Take your business elsewhere this lady doesn't deserve your hard-earned money!! 000000 stars!!
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August 2023 by Jocelyn Allen
Been going to Jenny’s for 3 years now. I only go to Tom I love his work. Yes, Jenny can be very rude at times I feel like I’ve learned to deal with her I’m just rude back but over all I’ve never had an issue here with my nails. I think it’s just her culture if you ask me. I love how each nail is the exact same shape. The pedicures can use a little more care in them unless you get the spa deluxe it’s just a basic pedicure with no massages or anything extra. If you want the extra you have to pay for the spa deluxe pedicure. I do that like maybe 3 times a year. I really do recommend Tom he gets super booked and busy so you have to make your appointment in advance.
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July 2023 by Ashima Kapoor
Extremely arrogant staff. If there was an option of giving 0 stars, I would have chosen that.
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July 2023 by Pia Walden
Jenny is very rude and disrespectful. She over charge for a bad job. I won’t be going back. They will never get my money again. Don’t let the owner Jenny do your nail. Period!
