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October 2023 by Gabriel A.
This honestly is the most garbage dealership and overall must be the WORST experience with anything I have ever had to deal with in my life. Wife has a 2018 Fully loaded Rogue. We visited over 10 times. And they could never correct the issues. Key fobs can't be programmed or figured out despite 4-5 service visits and a whole new fob, service being incompetent. Volume knob was worked on two times and still doesn't work. They gave us a rental car for almost two weeks to end up not even doing anything with my wife's car. Glad I refused to pay for the rental. Ultimately I was able to do it myself with a scanner and program that lets you program settings on your car. Took me 10 minutes and $50 for the program and an additional $80 for the OB scanner tool. Still saved time and money learning this stuff myself. You can literally teach yourself how to do everything on these cars yourself and save more time than dealing with these people. The microphone on the car went bad and the service department couldn't get it together and it was 4 different visits of leaving the car there for this to FINALLY be replaced and it took getting a manager or something involved. This dealership has the nerve to have an attitude ,but here we are paying a warranty and on top of that a $100 deductible. All for it to be useless and not do anything. Waste of time and money. This car was bought new from this shit hole back in 2018 and what a mistake that was. We don't even live near Bloomfield anymore so it's a hour drive every-time we go. It's been a week's worth of driving dealing with these incompetent morons. Rest assured that I will be reporting this place to the Better Business bureau. Absolute scam. Lynne's Nissan City you guys SUCK! There is NOT one single thing or person that makes this place bearable. NISSAN DO BETTER
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September 2023 by Errol Greaves
I work at Nissan for 35good years
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September 2023 by Bruce S.
I bought a 2021 Promaster from them and the day after I purchased it I had it checked out by an independent mechanic. Turns out they put the wrong brakes on and cut out the brake sensors so that I wouldn't notice. After I brought it to their attention, they acknowledged itand repaired it. four days later the transmission blew out. They refused to answer my calls and have had my truck for 2 1/2 months. In the process of pursuing civil and criminal litigation against them for putting my employees lives in danger. Avoid the at all costs
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August 2023 by Hajjah B.
They are crooks don't do business with them funny how the yelp review is actually honest they are paying Google off for a 4 star rating horrible place you would think they would want to retain customers but their not smart and it shows also i will follow up with my dispute it will be handled at the highest level trust me
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April 2023 by V1ad
Rude and lie about hours to get out of work faster
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April 2023 by Ann Marie B.
Buyer beware - 16 days as of today and still no license plates for the suv !! One excuse after another - car has sat with expired temporary tag
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March 2023 by J L.
I wish I had read the reviews for Lynnes Nissan before I bought a car here. The worst customer service I have ever encountered when purchasing a car. My salesperson Camille assured me that any problem that I had with the car that she would be there to assist. She sold me a car with a faulty fuel line that resulted in a noisy vibration. When I called on her to help me with servicing the car to fix the problem, I got the run around. I got tired of her promises that she never made good on, so I handled the issue without her. It has been almost a month since I purchased this car, and I still do not have the registration. I knew not to call my salesperson, Camille, so I called and asked for the sales manager, Ian, to inquire about this and to tell him about my poor experience with Camille. He was rude and unprofessional and did nothing to make my experience at Lynnes Nissan better. I strongly recommend that you do not buy a car at Lynnes Nissan.
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January 2023 by Darrin Bivins
Oil change and Tires rotated. Thanks
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January 2023 by Tyrone Daniels
Alberto and team had me in and out did a great job
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November 2022 by I Did It Again U.
So I wrote a post a while ago and Lynne's got back to me real quick to address the negative comment. Service manager calls me, apologizes, then explains how they can remedy the problem.Brought my car in for 2 recalls, they schedule me, but then realize they don't have parts for the job hours later. Took off work for nothing.The manager says he will have my car picked up from my home when the parts come in to make up for the service error. Guess what?.?. Still waiting for this call to pick up and fix my recalls. Why blow smoke up my ass, when you know you're not going to handle what you said you would. Lies. Absolute garbage.
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September 2022 by Cyndy L.
I purchased my end of lease Nissan, final date was 7/30/2022.Was told by the finance that due to some New Jersey law, he had to increase the price of 300.00, but I would get a refund! This Sept 28th no refund! So I decided to research this NJ law with GM financial! According to them, there is no such law! Brianna if you answer this, don't tell me to call the Sales Manager, because I called Saturday! The Sales Manager never returned the call! Sorry I purchased the car from Lynne's Nissan!! That is a great idea to call the Sales Manager! I did he never returned the call!!
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September 2022 by Richard K.
Degenerates list a price online and then when you try to purchase the vehicle they add THOUSANDS on to the price with their bogus fees. $800 "documentation" fee? $2k "prep" fee? "Insurance" fee? By the time all their money grabbing BS was done the car was well OVER the blue book value, and over all other similar vehicles in the area. AVOID THIS PLACE!!! Read some other reviews regarding this scam practice.
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February 2022 by Kathie H.
Do not waste your time! Biggest SCAMMERS ever! George, the used sales floor manager is condescending and nasty. The advertised price of the vehicle we test drove was almost almost $17,000. We expected dealer/tax fees of $1000. What we did not expect was $4,000 in "fees" one of which was a $1,995 "insurance" fee. It covers tears in the seats or broken glass should something happen to the vehicle during the period you have your loan. I told George we did not want the coverage - he very nastily told us we had no choice and if we didn't like it we could leave. He said it was how the dealership makes their money. Sure - by charging people for so they may never use!!!We initially negotiated $700 off the cost of the vehicle (before we knew about the additional $4000 in fees) and when I mentioned I submitted my information on their website for the additional $500 off the price they told me they would not honor it. Needless to say we left. How can you trust their vehicles if they are lying left and right about their business practices?A $16,000 vehicle ended up with a $21,000 price tag for a 2013 Ford. Not happening.BIGGEST SCAMMERS EVER - steer clear of them unless you like being treated poorly.
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January 2022 by William Franco
Mike provided an exceptional welcoming and service experience. He set expectations clearly from the very beginning and I was delivered my services in the timeframe that he shared and service was done correctly.
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January 2022 by Clarence Young
Perfect
